Customer Support Associate Jobs in Avon, CT (NOW HIRING)

Job Description:
JOIN JEFFERSON RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Connecticut area.
Jefferson Radiology is a proud affiliate of Radiology Partners (RP), one of the leading radiology practices in the US; at Jefferson Radiology, you'll work with some of the healthcare industry's most innovative minds on high-impact projects designed to move the practice of radiology forward.
At Jefferson Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Jefferson Radiology combines a strong local presence across Connecticut with the support and resources of a leading national radiology organization-delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.
ABOUT JEFFERSON RADIOLOGY & RADIOLOGY PARTNERS, INC.
Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and affiliations with multiple regional hospitals, Jefferson Radiology offers a breadth of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the region. Kindness is the language we speak, not only to our patients but also to our colleagues and teammates.
Together, RP and Jefferson Radiology we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Jefferson Radiology, you'll be backed by Radiology Partners (RP)-a nationally recognized organization that prioritizes clinical excellence and a people-first culture.
WHY JOIN US:

• Competitive compensation and comprehensive total rewards
  

• Opportunities for professional development
  

• True work-life balance in an outpatient setting: flexible scheduling with several shift options
  

• A fun, team-first culture at Jefferson Radiology collaborative, supportive, and grounded in safety and trust
  

• Community presence: 10 imaging centers and 6 hospital affiliations
  

• Leading the pack in the development of AI tools and technology resources
  

Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.
POSITION SUMMARY:

• Coordinate physician workflow for Jefferson outpatient sites and performs various administrative tasks relating to the efficiency of image reading
  

• Organizes workflows to maximize Radiologist productivity and efficiency
  

• Monitors work lists for exams performed. Assign STAT and subspeciality exams to appropriate Radiologists for timely reading. Monitors exams to assign coverage during lunch breaks for the Radiologists
  

• Coordinates and works with all other PSAs to assign subspecialty reads
  

• Review Radiologist's daily work schedule; communicate and coordinate exams, procedures, STATs and any meeting and conference calls so that it does not interfere with or disrupt the day
  

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• High School diploma or equivalent and 1+ years of medical office experience, preferably in radiology, required
  

• Previous experience working directly with physician schedules or facilitating physician flow, preferred.
  

• Must demonstrate knowledge of medical terminology and radiology specialties.
  

• Must demonstrate a strong customer service orientation and a pleasant, professional manner.
  

• Must demonstrate excellent organization skills and attention to detail, as well as strong computer skills, including Excel.
  

FOR MORE INFORMATION:
Learn more about this opportunity here:
Link to Job Description here.
COMPENSATION & TOTAL REWARDS
The hourly range for this position is $18.00-$23.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. Final compensation is determined based on education, experience, certifications, and geographic factors.
In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
  

• 401(k) with employer offerings
  

• Paid time off and paid holidays
  

• Incentive and productivity programs (where eligible)
  

• Family planning and telehealth benefits
  (All benefits subject to eligibility requirements.)
  

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.
Pay Transparency:
The hourly range for this position is $18.00 - $23.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.
Radiology Partners participates in E-verify.