As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a ... associates and the communities we serve. GCG is an equal opportunity employer. We celebrate ...
PT - Support Associate
$15 - $19/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
PT - Support Associate
$15 - $19/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
PT - Support Associate
Scottsdale, AZ · On-site
$15 - $19/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
PT - Support Associate
Scottsdale, AZ · On-site
$15 - $19/hr
... supporting front of the house and back of the house operations. You're also resourceful and ... One-to-two years of experience in a high volume, customer-drive retail environment, stock-related ...
Customer Support Technician II (T2)
Chandler, AZ · On-site
$20 - $27.50/hr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Preferred a Associate's Degree Additional Information Time Type: Full time Employee Type: Assignee ...
Customer Support Technician II (T2)
Chandler, AZ · On-site
$20 - $27.50/hr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Preferred a Associate's Degree Additional Information Time Type: Full time Employee Type: Assignee ...
Customer Support Technician II (T2)
Chandler, AZ · On-site
$20 - $27.50/hr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Preferred a Associate's Degree Additional Information Time Type: Full time Employee Type: Assignee ...
Customer Support Technician II (T2)
Chandler, AZ · On-site
$20 - $27.50/hr
We design, build and service cutting-edge equipment that helps our customers manufacture display ... Preferred a Associate's Degree Additional Information Time Type: Full time Employee Type: Assignee ...
Sales Support Associate III
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Sales Support Associate III
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Sales Support Associate III
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Sales Support Associate III
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Sales Support Associate II
Chandler, AZ · On-site
$16.75 - $21.75/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
New
Sales Support Associate II
Chandler, AZ · On-site
$16.75 - $21.75/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
New
Sales Support Associate II
$16.75 - $21.75/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
New
Sales Support Associate II
$16.75 - $21.75/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
New
Sales Support Associate III
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Sales Support Associate III
$17.25 - $22.25/hr
The Sales Support Associate role is an integral part of the store's overall success and efficiency ... Leaving a lasting impression on our customers through friendly, efficient interactions at our cash ...
Customer Support Specialist Chandler, AZ 8522 Term: Perm Hire Job Summary: Supports various levels ... Mentor/coaches and assists in the training of less tenured or newly hired service associates on ...
Customer Support Specialist Chandler, AZ 8522 Term: Perm Hire Job Summary: Supports various levels ... Mentor/coaches and assists in the training of less tenured or newly hired service associates on ...
Be Seen First
Sales Support Representative (Flooring, Cabinetry, Countertop)
Phoenix, AZ · On-site
$18.75 - $25.75/hr
The Sales Support Associate provides administrative, pricing, quoting, product, and systems support ... Team & Customer Support * Provide day-to-day support to Account Managers, Design Studio teams, and ...
Quick apply
Be Seen First
Sales Support Representative (Flooring, Cabinetry, Countertop)
Phoenix, AZ · On-site
$18.75 - $25.75/hr
The Sales Support Associate provides administrative, pricing, quoting, product, and systems support ... Team & Customer Support * Provide day-to-day support to Account Managers, Design Studio teams, and ...
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.25/hr
This role supports customers through phone, chat, and email, helping troubleshoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.25/hr
This role supports customers through phone, chat, and email, helping troubleshoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.50/hr
This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Quick apply
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.50/hr
This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.50/hr
This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Customer Experience Associate
Scottsdale, AZ · On-site
$16.75 - $22.50/hr
This role supports customers through phone, chat, and email, helping trouble shoot issues, answer ... Associates will assist customers with basic hardware troubleshooting, software navigation, account ...
Support Associate - White House Black Market
Chandler, AZ · On-site
$16.75 - $21.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - White House Black Market
Chandler, AZ · On-site
$16.75 - $21.75/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
IT Support Associate II, OTS
Phoenix, AZ · On-site
$17 - $21.75/hr
... customers by delivering packages directly to them. About The Role As an IT Support Associate II, ... you will use your skills to support the operations team in resolving technical problems within ...
IT Support Associate II, OTS
Phoenix, AZ · On-site
$17 - $21.75/hr
... customers by delivering packages directly to them. About The Role As an IT Support Associate II, ... you will use your skills to support the operations team in resolving technical problems within ...
Support Associate - White House Black Market
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Support Associate - White House Black Market
Scottsdale, AZ · On-site
$17.25 - $22.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Customer Support Associate information
See Apache Junction, AZ salary details
$11.31 - $12.71
1% of jobs
$12.71 - $14.11
5% of jobs
$14.11 - $15.51
16% of jobs
$15.67 is the 25th percentile. Wages below this are outliers.
$15.51 - $16.91
23% of jobs
The median wage is $17.42 / hr.
$16.91 - $18.31
12% of jobs
$18.31 - $19.71
11% of jobs
$21.01 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.11
7% of jobs
$21.11 - $22.51
9% of jobs
$22.51 - $23.90
7% of jobs
$23.90 - $25.30
5% of jobs
$25.30 - $26.70
3% of jobs
$11
$18
$26
How much do customer support associate jobs pay per hour?
As of Aug 19, 2026, the average hourly pay for customer support associate in Apache Junction, AZ is $18.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.73 per hour, depending on experience, location, and employer.
What is a customer support associate?
Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.
What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?
To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.
What are some common challenges customer support associates face, and how can they be managed effectively?
Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.
What is the difference between Customer Support Associate vs Customer Service Representative?
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
What are the most commonly searched types of Customer Support jobs in Apache Junction, AZ?
The most popular types of Customer Support jobs in Apache Junction, AZ are:
What job categories do people searching Customer Support Associate jobs in Apache Junction, AZ look for?
The top searched job categories for Customer Support Associate jobs in Apache Junction, AZ are:
What cities near Apache Junction, AZ are hiring for Customer Support Associate jobs?
Cities near Apache Junction, AZ with the most Customer Support Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Job description
Overview
Allied Wire and Cable (AWC), a GCG Company, is currently seeking Customer Support Specialists to join our Customer Support team!
Do you thrive in a fast-paced, business-to-business environment where collaboration and communication are keys to success? Do you take pride in delivering exceptional customer experiences? If so, AWC's Customer Support team could be your next career home!
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a best-in-class support for customers across the division. You will onboard new customers and manage day-to-day customer activities such as customer orders, and post-sale transactions to ensure customer satisfaction.
If you are looking for an opportunity to apply your excellent customer service and communication skills and exceptional order management capabilities, apply now!
After the initial training period has concluded, this role offers a hybrid work schedule consisting of 3 days per week in office and 2 days per week from home. Candidates will be working out of our office in Tempe, AZ.
What You'll Do
What You'll Bring
What We Offer
About Allied Wire & Cable (AWC)
Allied Wire & Cable was founded in 1987 and acquired by GCG in 2021. We are a market-leading, value-added distributor of wire and cable-based connectivity and industrial automation solutions. We proudly serve the industrial OEM, factory automation, communications, and building technology markets.
About GCG
At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.
#LI-Hybrid
#LI-CF1
Allied Wire and Cable (AWC), a GCG Company, is currently seeking Customer Support Specialists to join our Customer Support team!
Do you thrive in a fast-paced, business-to-business environment where collaboration and communication are keys to success? Do you take pride in delivering exceptional customer experiences? If so, AWC's Customer Support team could be your next career home!
As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a best-in-class support for customers across the division. You will onboard new customers and manage day-to-day customer activities such as customer orders, and post-sale transactions to ensure customer satisfaction.
If you are looking for an opportunity to apply your excellent customer service and communication skills and exceptional order management capabilities, apply now!
After the initial training period has concluded, this role offers a hybrid work schedule consisting of 3 days per week in office and 2 days per week from home. Candidates will be working out of our office in Tempe, AZ.
What You'll Do
- Onboard all new customers
- Respond to all customer inquiries with a sense of urgency and first contact resolution
- Runs order reports and works with customers to manage appropriate expectations and proactively resolve problems
- Actively participate in opportunities to improve individual knowledge of the company, products, markets, and systems
- Use continuous improvement methodology and internal and external resources to enhance customer experience and drive process efficiency
- Proactively collaborate with other team members to provide support and share information to ensure daily tasks are completed and both customer and business needs are achieved
- Work toward and contributes to the success of all individual and team goals/metrics
- Support phone coverage as needed
- Perform other duties
What You'll Bring
- 2+ year of Customer Service / Support experience, preferably within a business-to-business environment
- High School Degree or Equivalent required; Bachelor's Degree preferred
- Proficiency with the Microsoft Office suite
- Ability to work effectively under pressure in a deadline driven environment
- Professional verbal and written communication and listening skills
- Ability to communicate with a diverse population of people
- Ability to work in a team environment
- Ability to think critically and analyze issues based on data
What We Offer
- Competitive hourly pay
- Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
- Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
- Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
- Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
- Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
- An employee-centric company that values and truly appreciates our most important asset: You!
About Allied Wire & Cable (AWC)
Allied Wire & Cable was founded in 1987 and acquired by GCG in 2021. We are a market-leading, value-added distributor of wire and cable-based connectivity and industrial automation solutions. We proudly serve the industrial OEM, factory automation, communications, and building technology markets.
About GCG
At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates and the communities we serve.
GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
These duties and responsibilities listed above are judged to be "essential functions" in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.
#LI-Hybrid
#LI-CF1