Customer Support Engineer
Salt Lake City, UT ยท On-site
... Qualifications - Associate's or Bachelor's degree in Electrical Engineering, Electronics ... customer support
Quick apply
Salt Lake City, UT ยท On-site
... Qualifications - Associate's or Bachelor's degree in Electrical Engineering, Electronics ... customer support
Quick apply
Salt Lake City, UT ยท On-site
... Qualifications - Associate's or Bachelor's degree in Electrical Engineering, Electronics ... customer support
... customer experience and team efficiency. Responsibilities : โข Support frontline teams by ... Required : โข Associate degree in Engineering, IT, or related field (Bachelor's preferred). โข 1 ...
... customer experience and team efficiency. Responsibilities : โข Support frontline teams by ... Required : โข Associate degree in Engineering, IT, or related field (Bachelor's preferred). โข 1 ...
Salt Lake City, UT ยท On-site
$15.16/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$15.16/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Riverton, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Riverton, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...
Lindon, UT ยท On-site
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lindon, UT ยท On-site
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lindon, UT ยท On-site +1
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lindon, UT ยท On-site +1
With passion and confidence, you will guide, inspire, and develop a team of Customer Success Support Associates who are Customer Obsessed * Act as a force multiplier for the team by creating an ...
Lehi, UT ยท Hybrid
$20.67 - $29.57/hr
About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...
Lehi, UT ยท Hybrid
$20.67 - $29.57/hr
About this Opportunity: The Platform Support Associate is a frontline support professional ... Preferably has prior customer service or technology support experience * Has less than one year of ...
South Jordan, UT ยท On-site
$16.25 - $21/hr
The Crypto Trade Support Associate is a front-line operations professional responsible for the post ... D. Power Customer Service Certification for more than 5 years. We proudly give back to local ...
South Jordan, UT ยท On-site
$16.25 - $21/hr
The Crypto Trade Support Associate is a front-line operations professional responsible for the post ... D. Power Customer Service Certification for more than 5 years. We proudly give back to local ...
Riverton, UT ยท On-site
$14.50 - $16.75/hr
From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...
Riverton, UT ยท On-site
$14.50 - $16.75/hr
From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...
$14.50 - $16.75/hr
From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...
$14.50 - $16.75/hr
From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world. Our Mission ...
South Jordan, UT ยท On-site
$16.25 - $21/hr
The Crypto Trade Support Associate is a front-line operations professional responsible for the post ... D. Power Customer Service Certification for more than 5 years. We proudly give back to local ...
South Jordan, UT ยท On-site
$16.25 - $21/hr
The Crypto Trade Support Associate is a front-line operations professional responsible for the post ... D. Power Customer Service Certification for more than 5 years. We proudly give back to local ...
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
About the Sales Support Associate - Mailchimp ... We are seeking an enthusiastic individual eager to develop a career in sales or customer service.
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
About the Sales Support Associate - Mailchimp ... We are seeking an enthusiastic individual eager to develop a career in sales or customer service.
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
About the Sales Support Associate - Mailchimp ... We are seeking an enthusiastic individual eager to develop a career in sales or customer service.
Salt Lake City, UT ยท On-site
$16.50 - $21.25/hr
About the Sales Support Associate - Mailchimp ... We are seeking an enthusiastic individual eager to develop a career in sales or customer service.
$11.36 - $12.77
1% of jobs
$12.77 - $14.17
5% of jobs
$14.17 - $15.58
16% of jobs
$15.74 is the 25th percentile. Wages below this are outliers.
$15.58 - $16.98
23% of jobs
The median wage is $17.49 / hr.
$16.98 - $18.39
12% of jobs
$18.39 - $19.79
11% of jobs
$21.09 is the 75th percentile. Wages above this are outliers.
$19.79 - $21.19
7% of jobs
$21.19 - $22.60
9% of jobs
$22.60 - $24
7% of jobs
$24 - $25.41
5% of jobs
$25.41 - $26.81
3% of jobs
$11
$18
$26
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

Full-time
Posted 5 days ago
Customer Support Engineer
United States (Field-Based Role)
Mandatory residence: Salt Lake City, Utah or Tucson, Arizona
About the Role
Immersive Technologies, a global leader in simulator-based training solutions for the mining industry, is seeking a Customer Support Engineer to join its technical services team. This role is ideal for a hands-on professional with strong technical capabilities, a customer-focused mindset, and the ability to operate effectively in dynamic field environments.
Role PurposeThe Customer Support Engineer is responsible for deploying, maintaining, troubleshooting, and supporting advanced simulator systems, both in-house and at customer sites, while building strong, service-oriented relationships with clients.
Key Responsibilities- Develop a strong working knowledge of simulator systems (electronics, hardware, software)
- Perform field service activities including installation, commissioning, maintenance, upgrades, training, and emergency support
- Lead on-site service visits ensuring quality, efficiency, and safety
- Diagnose and resolve technical issues, ensuring full ownership until closure
- Document all service activities and customer interactions
- Maintain accurate records of visits, service requests, and communications
- Oversee and execute support agreements to ensure compliance with deliverables
- Manage spare parts inventory and stock control as applicable
Key Challenges- Achieve a high level of technical proficiency to work independently in the field
- Take full ownership of customer incidents from identification to resolution
- Balance technical execution with strong customer relationship management
Minimum Qualifications (Required)- Valid driver's license
- Minimum 3 years of experience in a technical role (field service, maintenance, electronics, or automation)
- Willingness and ability to travel frequently
- Strong problem-solving skills and ability to work independently
Preferred Qualifications- Associate's or Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Automation, or related field
- Experience in mining, industrial technology, heavy equipment, simulation systems, or technical customer support