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Customer Support Associate Manager Jobs in Nevada

Chico's FAS, Inc.

Support Associate - Soma

Las Vegas, NV · On-site

$12 - $15/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Communicate with customers, Associates, and Management; wear / communicate with headset * Regular ...

Chico's FAS, Inc.

Support Associate - Soma

Las Vegas, NV · On-site

$15 - $18.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Communicate with customers, Associates, and Management; wear / communicate with headset * Regular ...

Chico's FAS, Inc.

Support Associate - Soma

Reno, NV · On-site

$12 - $15/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture ... Communicate with customers, Associates, and Management; wear / communicate with headset * Regular ...

Savers/Value Village

Associate Manager

Las Vegas, NV · On-site

You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Savers Value Village

Associate Manager

Las Vegas, NV · On-site

You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

Savers - US

Associate Manager

Las Vegas, NV · On-site

You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit ... This multi-faceted role supports either the service side of our stores or the backroom product flow ...

PVH

Associate Manager

Las Vegas, NV · Hybrid

Wellbeing Support: A variety of wellbeing tools and programs such as, Headspace membership ... Associate Discount: Shop at our company outlets and e-commerce sites at a discount. Please note ...

LAMPS PLUS

Store Customer Support

Henderson, NV · On-site

$14.25 - $18/hr

... Manager or Support Supervisor the Sales Associate II will learn to perform the various tasks ... May assist with Customer Stock Checks. * Assist other team members by pulling product and ...

PracticeTek

Customer Support Specialist I

Las Vegas, NV · On-site

$20 - $23/hr

Leverage internal tools to manage workload, document interactions, and schedule follow-ups. * Stay ... Associate's degree or Bachelor's degree in Business, Marketing, Communications, or a related field ...

New

LAMPS PLUS

Store Customer Support

Las Vegas, NV · On-site

$14.50 - $18.25/hr

... Manager or Support Supervisor the Sales Associate II will learn to perform the various tasks ... May assist with Customer Stock Checks. * Assist other team members by pulling product and ...

PracticeTek

Customer Support Specialist I

Las Vegas, NV

$20 - $23/hr

Leverage internal tools to manage workload, document interactions, and schedule follow-ups. * Stay ... Associate's degree or Bachelor's degree in Business, Marketing, Communications, or a related field ...

New

Lamps Plus

Store Customer Support

Las Vegas, NV · On-site

$14.25 - $18.25/hr

... Manager or Support Supervisor the Sales Associate II will learn to perform the various tasks ... May assist with Customer Stock Checks. * Assist other team members by pulling product and ...

Lamps Plus

Store Customer Support

Henderson, NV · On-site

$14 - $17.75/hr

... Manager or Support Supervisor the Sales Associate II will learn to perform the various tasks ... May assist with Customer Stock Checks. * Assist other team members by pulling product and ...

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Customer Support Associate Manager information

What does a Customer Support Associate Manager do?

A Customer Support Associate Manager oversees a team of customer support representatives, ensuring that customers receive timely and effective assistance. They handle escalated issues, monitor team performance, and implement policies to improve service quality. Additionally, they may be responsible for training staff, analyzing support metrics, and collaborating with other departments to enhance the overall customer experience. Their goal is to ensure customer satisfaction while maintaining efficient support operations.

What are the key skills and qualifications needed to thrive as a Customer Support Associate Manager?

To thrive as a Customer Support Associate Manager, you need experience in customer service management, strong problem-solving abilities, and a background in business or related fields. Familiarity with CRM software (such as Salesforce or Zendesk), ticketing systems, and relevant certifications like ITIL can be highly beneficial. Excellent communication, leadership, and conflict resolution skills set top performers apart in this role. These competencies are crucial for ensuring high team performance, customer satisfaction, and efficient support operations.

How does a Customer Support Associate Manager typically balance team leadership with direct customer engagement?

As a Customer Support Associate Manager, you'll often find yourself balancing leadership responsibilities—such as coaching, performance reviews, and process improvement—with remaining hands-on in daily customer interactions. While much of your time is dedicated to guiding and supporting your team, it's also common to handle escalated cases or particularly complex customer issues directly. This dual focus not only ensures high-quality service but also helps you stay connected to the challenges your team faces, enabling more effective mentoring and process optimization.

What is the difference between Customer Support Associate Manager vs Customer Support Specialist?

AspectCustomer Support Associate ManagerCustomer Support Specialist
CredentialsTypically requires experience in customer service and leadership skillsUsually requires customer service experience and communication skills
Work EnvironmentSupervises support teams, manages escalations, and oversees operationsHandles customer inquiries, provides support, and resolves issues directly
Industry UsageCommonly found in companies with large support teamsFound across various industries as frontline support roles

The Customer Support Associate Manager oversees support teams and manages customer service operations, while the Customer Support Specialist focuses on directly assisting customers with their inquiries. Both roles require strong communication skills, but the manager position involves leadership and team management responsibilities.

What cities in Nevada are hiring for Customer Support Associate Manager jobs?

Cities in Nevada with the most Customer Support Associate Manager job openings:

Infographic showing various Customer Support Associate Manager job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

Support Associate - Soma

Las Vegas, NV • On-site

Chico's FAS, Inc.
Retail • 10K+ employees
Learn more about Chico's FAS, Inc.external

$12 - $15/hr

Temporary

Re-posted yesterday

Chico's FAS rating

6.0

Company rating: 6.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

Job description

POSITION OBJECTIVE:
The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
FUNCTIONAL RESPONSIBILITIES:
Operational Excellence
  • Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
  • Ensures new products are properly merchandised and represented in a timely manner.
  • Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
  • Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
  • Participates in pricing changes and markdowns.
  • Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.

Customer Experience
  • Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.

Teamwork and Growth
  • Promotes an inclusive, collaborative approach to problem solving.
  • Seeks personal developmental opportunities and readily solicits feedback.
  • Other duties as assigned.
  • Assists with boutique cleanliness and organization.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture - Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage - Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High school diploma or equivalent
  • Previous stock or cashier experience preferred
  • Must be 18 years of age or older
  • Excellent communication skills
  • Excellent customer service skills
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Able to learn or adapt to technology provided by the company
  • Must be able to work the majority of the shift standing
  • Ability to work quickly and within strict timelines
  • Ability to demonstrate teamwork
  • Exposure to visual merchandising and product placement techniques desired
  • Communicate with customers, Associates, and Management; wear / communicate with headset
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:
  • Constant Walking/Standing- 67-100% of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $12.00 to $15.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position.
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

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