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Customer Support Assistant Jobs in Grayson, GA (NOW HIRING)

VensureHR

Customer Support Associate - GA - On Site

Duluth, GA · On-site

$16 - $22/hr

Support the service team by responding to routine client and employee inquiries with clear, timely ... * Assist with troubleshooting basic issues in payroll systems, HRIS, reporting tools, and service ...

Cincsystems

Accounting Software Support Analyst

Duluth, GA · On-site

$60 - $80/hr

The Accounting Software Support Analyst reports to the Support Supervisor or Manager and works ... Train customers and internal staff on accounting system functionality and best practices. * Assist ...

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Customer Support Assistant information

See Grayson, GA salary details

$13

$17

$26

How much do customer support assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support assistant in Grayson, GA is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.51 per hour, depending on experience, location, and employer.

What does a customer support assistant do?

A customer support assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to track interactions. Strong communication skills and patience are essential for this role.

What are the most commonly searched types of Customer Support jobs in Grayson, GA?

The most popular types of Customer Support jobs in Grayson, GA are:

What cities near Grayson, GA are hiring for Customer Support Assistant jobs?

Cities near Grayson, GA with the most Customer Support Assistant job openings:

Infographic showing various Customer Support Assistant job openings in Grayson, GA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

Medical Support Assistant

Veterans Health Administration

Atlanta, GA

$40K - $66K/yr

Full-time

Re-posted 7 days ago

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,008 frontline employees who took The Breakroom Quiz

68th of 898 rated healthcare providers

Job description


QualificationsBasic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
  • Experience
  • No experience required
  • Education
  • High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
  • Licensure/Certification/Registration
  • None English Language Proficiency
  • Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f)
  • May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
  • Grade Determinations: GS-05: Full Performance (a) Experience: One year of creditable experience equivalent to the next lower grade
  • OR (b) Education
  • Two years of education above high school
  • In addition to the experience [or education] above, the candidate must demonstrate the following Knowledge, Skills, and Abilities (KSAs): (a) Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients
  • (b) Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution
  • (c) Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports
  • (d) Ability to schedule medical appointments in a clinical setting
  • (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work
  • (f) Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers
  • Assignment
  • This is the full performance level for MSAs
  • At this level, the MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting
  • Advises clinical staff on current administrative processes
  • The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate 8 staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
  • Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults
  • entering no-show information
  • monitoring appointment requests from multiple electronic sources
  • participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility
  • verifying and updating demographics and insurance information when patients check-in for appointments
  • Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) Preferred Experience: None Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
  • Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position
  • May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing.

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