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Customer Support Assistant Jobs in Columbus, GA (NOW HIRING)

Inserso

Network Support Technician

Lumpkin, GA · On-site

Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide ... * Assist in testing, applying, and maintaining server configurations and related security patches ...

Dana Safety Supply

Warehouse Assistant

Buena Vista, GA · On-site

$15 - $18/hr

... customers. The Warehouse Assistant is responsible for maintaining inventory control, managing shipping and receiving duties, and supporting the installation team with vehicle prep and equipment ...

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Customer Support Assistant information

See Columbus, GA salary details

$12

$17

$25

How much do customer support assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer support assistant in Columbus, GA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.84 per hour, depending on experience, location, and employer.

What does a customer support assistant do?

A customer support assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to track interactions. Strong communication skills and patience are essential for this role.

What are the most commonly searched types of Customer Support jobs in Columbus, GA?

The most popular types of Customer Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Customer Support Assistant jobs?

Cities near Columbus, GA with the most Customer Support Assistant job openings:

Field Operations Support Assistant

Service Corporation International

Columbus, GA • On-site

Full-time

Re-posted 21 days ago

Key responsibilities

  • Prepare and process death certificates, permits, veteran's paperwork, and monument placement documents.

  • Greet families, respond to inquiries, and communicate client needs to staff with empathy and professionalism.

  • Coordinate the ordering of memorials, manage documentation for services, and process payments and contracts.

Service Corporation International rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran’s Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family’s needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 
  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
Postal Code: 31907 Category (Portal Searching): Administration and Clerical Job Location: US-GA - Columbus

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom