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Customer Success Jobs in Irmo, SC (NOW HIRING)

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

Sales Business Retention Rep

Columbia, SC · On-site

$41K - $47K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance ...

Showing results 21-40

Customer Success information

See Irmo, SC salary details

$26.5K

$67.8K

$114.3K

How much do customer success jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success in Irmo, SC is $67,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,800.00 per year, depending on experience, location, and employer.

What is a customer success?

A Customer Success role focuses on ensuring that customers achieve their desired outcomes while using a company's products or services. Professionals in this role work proactively to build strong relationships, provide product guidance, and address any issues that may arise. Their goal is to maximize customer satisfaction, retention, and loyalty by helping clients fully realize the value of what they've purchased. Customer Success teams often collaborate closely with sales, support, and product teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer success professional, and why are they important?

To excel in Customer Success, you need strong communication skills, problem-solving abilities, and a deep understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as customer success tools such as Gainsight or Zendesk, is typically required. Exceptional empathy, active listening, and the ability to manage expectations are critical soft skills for building trust and resolving issues effectively. These competencies are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success professional typically collaborate with other departments within a company?

Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. They often relay customer feedback to the Product team to inform improvements, coordinate with Support to address complex issues, and partner with Sales to identify upsell or renewal opportunities. This collaborative environment helps ensure a seamless customer experience and allows Customer Success to advocate effectively for client needs while supporting overall business goals.

What is the difference between Customer Success vs Customer Support?

AspectCustomer SuccessCustomer Support
Primary FocusProactively ensuring customer satisfaction and long-term successReactively resolving immediate customer issues and technical problems
MetricsCustomer retention, expansion, and health scoresIssue resolution time, customer satisfaction scores (CSAT)
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementTechnical, troubleshooting, often reactive and support ticket-based
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, communication, problem-solving

Customer Success and Customer Support roles both aim to improve customer experience but differ in approach. Customer Success focuses on proactive engagement to ensure long-term satisfaction, while Customer Support handles reactive problem-solving. Understanding these differences helps organizations assign the right roles for customer retention and technical assistance.

What are the most commonly searched types of Customer Success jobs in Irmo, SC?

The most popular types of Customer Success jobs in Irmo, SC are:

What job categories do people searching Customer Success jobs in Irmo, SC look for?

The top searched job categories for Customer Success jobs in Irmo, SC are:

What cities near Irmo, SC are hiring for Customer Success jobs?

Cities near Irmo, SC with the most Customer Success job openings:

Infographic showing various Customer Success job openings in Irmo, SC as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $67,826 per year, or $32.6 per hour.

Client Success Manager

Hansen Talent Group

Columbia, SC • On-site

Other

Posted 11 days ago


Job description

Hansen Talent Group is seeking Client Success professionals with in-depth experience guiding and supporting IT projects and client product delivery. This will be a hybrid role based in the greater Columbia, SC, offering ample room for growth and professional development within the PMO. 
The Client Success Manager will serve as the primary point of contact for client stakeholders, working as a liaison between the business units and technical teams to identify opportunities to improve delivery processes, product success, and costs for delivery. 
Duties:
  • Collaborate with stakeholders, business systems analyst, and project managers to define business needs and develop business and functional requirements.
  • Build and manage on-going relationships with the client, inspiring trust between all parties and identifying opportunities to strengthen communications.
  • Provide regular updates to the client on the delivery process as well as recommendations on how to optimize product success and associated costs. 
  • Support the technical teams by prioritizing and escalating workflows, ensuring delivery requirements and SLAs are understood, and assisting in addressing roadblocks in the process. 
  • Track milestones and performance criteria, communicating concerns with 3rd party vendors and technical teams to proactively develop a solution. 
  • Monitor costs of delivery and licensing, identifying opportunities to save the client and organization money.
  • Identify opportunities for continuous improvement in both business processes and products.
Qualifications:
  • In-depth experience in client facing roles to support IT Projects
  • Proven experience building client relationships 
  • work with business and functional system requirements gathering, analysis, and documentation.

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About Hansen Talent Group

Sourced by ZipRecruiter

Hansen Talent Group is a Staffing Firm, headquartered in Columbia, SC, that is focused on Information Technology, Professional and Executive Search Services. HTG provides talent on a Contract, Contract to hire and Direct placement basis for Project based or Long term Engagements. HTG services Companies in Commercial, Retail, Health care, Insurance, Banking, Manufacturing and Government Vertical Markets. We have opportunities in Cities across the Southeast including Dallas, Atlanta, Charlotte, Raleigh, Columbia and Charleston. ​We partner with our Client’s IT leadership to achieve a deep understanding of the Environment and Technology Initiatives. Our goal is to provide our Clients with Highly Qualified, Highly Motivated individuals who make an immediate positive impact on productivity which in turn helps our clients meet their Business objectives.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Sullivans Island, SC, US

Year founded

1995

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