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Customer Success Startup Jobs (NOW HIRING)

Matia

Customer Success

... Customer Success with a track record of owning a book of business ... Early stage startup experience: You thrive in early-stage startup environments (Seed - Series A ...

Krea

Customer Success

San Francisco, CA

Founding Customer Success Manager Krea is building next-generation AI creative tools for artists ... A creative background (e.g.: account manager at a creative agency, or a startup working with ...

Copia Automation

Customer Success Manager

New York, NY · On-site

$120K - $140K/yr

Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What ...

Alex AI

Customer Success Manager

San Francisco, CA

Customer Success Manager You're joining us at an inflection point in our growth. This role will be ... Experience at an early-stage or high-growth startup. You'll thrive here if you're: * Customer ...

Copia Automation

Customer Success Manager

New York, NY

$120K - $140K/yr

Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What ...

Adaptive Security

Customer Success Associate

New York, NY · On-site

$90K - $100K/yr

About Adaptive Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In ... The Customer Success Associate role is a foundational role with the autonomy to define and shape ...

Steer Health

Customer Success Associate

We're a fast-growing startup, which means things move quickly, priorities evolve, and every team ... You'll work closely with our VP of Customer Success and gain exposure to customer onboarding ...

Copia Automation

Customer Success Manager

New York, NY · On-site

Copia is growing quickly, and this role is ideal for someone who is excited about being part of a fast-paced startup and looking to develop into a more senior Customer Success leader over time. What ...

Prologue

Customer Success Manager

Pomona, NY · On-site

$125K/yr

Prologue is partnering with an early-stage Nonprofit software startup that is revolutionizing the way mission-driven organizations leverage technology. They are looking to bring on a Customer Success ...

Alex

Customer Success Manager

San Francisco, CA

As Customer Success Manager, you'll: * Own customer onboarding for a portfolio of Enterprise and ... Experience at an early-stage or high-growth startup. You'll thrive here if you're: * Customer ...

Alex

Customer Success Manager

San Francisco, CA · On-site

$115K - $165K/yr

As Customer Success Manager, you'll: * Own customer onboarding for a portfolio of Enterprise and ... Experience at an early-stage or high-growth startup. You'll thrive here if you're: * Customer ...

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All JobsCustomer Success Startup Jobs

Customer Success Startup information

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$32.5K

$83.1K

$140K

How much do customer success startup jobs pay per year?

As of Jun 14, 2026, the average yearly pay for customer success startup in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Customer Success Startup jobs? Cities with the most Customer Success Startup job openings:
Infographic showing various Customer Success Startup job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Canary Hiring Technologies

Atlanta, GA • On-site

$70K - $95K/yr

Full-time

Medical, Dental, Vision, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Success Manager - First Customer Success Hire | Software Startup
$70,000 - $95,000/year + Bonus
Hybrid in Atlanta | Full-time
HR Tech | SaaS | Customer Success
About the Role
Join our fast-growing HR technology startup as our first Customer Success Manager. Help companies reduce turnover and hire better talent using our innovative platform. Ground-floor opportunity with significant career growth potential.
Compensation & Benefits:
Competitive salary: $70,000 - $95,000 based on experience
Performance Bonus
Health, dental, and vision insurance
PTO
Work Environment:
Hybrid work environment, but strong preference for candidates who live close enough to walk, bike or scooter to the office. We will help the successful candidate move near to the office.
3 days in the office are expected. Most of us are here 4 or 5 days. Friday is Fun Shirt Friday.
Fast-paced startup culture
Growth Opportunities:
Shape the customer success function from day one
Direct access to founders and leadership team
Potential to build and lead a team as we scale
Exposure to all aspects of startup operations
About Our Company
We're a software startup transforming how employers hire and retain top talent. Our platform combines data analytics with proven engagement strategies to help companies build stronger teams and reduce costly turnover.
Company Culture
Customer-first mindset in everything we do
Data-driven decision making
Transparency and open communication
Ownership and accountability
Fast learning and continuous improvement
Our Recruiting Process:
1. A person will review your resume'
2. Those who pass the first screen will receive an AI interview call to ask about basic screening questions.
3. Those who pass the second screen will receive a video interview about specific customer success topics.
4. The next step will be a person to person interview conducted over the web.
5. The final step is an in person office interview.
Thank you for considering Canary Hiring Technolgoies and good luck!

Requirements/Responsibilities

Key Responsibilities
Manage customer relationships from onboarding through renewal.
Drive product adoption and ensure customers achieve hiring and retention goals.
Build customer success processes, playbooks, and training materials from scratch.
Analyze customer data to identify trends and improvement opportunities.
Partner with Sales, Product, and Engineering teams on customer feedback.
Create and track success metrics (NPS, retention, adoption rates, ROI).
Identify upsell and expansion opportunities within existing accounts.
Required Qualifications
3+ years in customer success, account management, or client-facing B2B roles
SaaS experience required
Proven track record managing multiple accounts and driving retention
Strong communication and relationship-building skills
Proficient with CRM systems and data analysis tools
Bachelor's degree
Preferred Qualifications
B2B SaaS customer success experience
HR technology or talent acquisition software background
Experience building CS processes at early-stage companies
Familiarity with people analytics or employee engagement platforms
Bonus, experience with AI agents

Special Instructions

Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a optionally a Cover Letter.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

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