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Customer Success Solution Engineer Jobs (NOW HIRING)

Commercial Real Estate / Occupier Solutions Job Summary Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and ...

... of customer success solutions. Main Responsibilities and duties: Lead and manage the customer success team. Oversee customer success projects and ensure successful implementation. Develop and ...

... new solutions. * Keep customer teams moving through clarity and follow-through. * Establish a ... Success, Forward Deployed Engineer, Technical Account Management, or Solutions Engineering, with a ...

Solution Engineer

Frisco, TX · On-site +1

$98K/yr

As a Solution Engineer, you'll be the trusted consultant for Altium's Enterprise customers ... Experience: 5+ years in Value Engineering, professional services, customer success, or strategic ...

... engineering to relay customer insights, influence roadmap priorities, and continuously improve the customer experience. What You Have * 2+ years of experience in Customer Success, Solutions ...

Senior SPM Solution Engineer About Sales Performance Management SPM brings location to the World ... The successful candidate will be focused on customer success, delivering world-class customer ...

Lead discovery conversations to translate customer business needs into feasible Scandit solutions ... Success Engineer, Solutions Engineer, Solutions Consultant, Technical Account Manager, Technical ...

The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Technical Account Managers, Solutions Engineers, Marketing ...

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here ... Senior SPM Solution Engineer **About Sales Performance Management** SPM brings location to the ...

Solution Engineer

Frisco, TX · On-site

$98K/yr

As a Solution Engineer, you'll be the trusted consultant for Altium's Enterprise customers ... Experience: 5+ years in Value Engineering, professional services, customer success, or strategic ...

... engineering to relay customer insights, influence roadmap priorities, and continuously improve the customer experience. What You Have * 2+ years of experience in Customer Success, Solutions ...

Solution Engineer

New York, NY · On-site

$120K - $155K/yr

As a Solution Engineer at monday, you'll play a critical role in helping our prospects understand ... You'll be a strategic member of our team working closely with Sales, Product and Customer Success.

Customer Success Engineer

New York, NY · On-site

$85K - $110K/yr

The Customer Success Engineering role is also designed to provide broad exposure across the organization, including tight collaboration with Technical Account Managers, Solutions Engineers, Marketing ...

Solution Engineer Location: New York / Buenos Aires - Hybrid 2-3 days per week in office SHAPE THE ... Partner with Customer Success on retention and churn prevention, diagnosing and resolving technical ...

Showing results 21-40

Customer Success Solution Engineer information

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$44.5K

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$181.5K

How much do customer success solution engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer success solution engineer in the United States is $123,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $140,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Success Solution Engineer jobs?

For Customer Success Solution Engineer jobs, the most frequently searched job titles are:

Infographic showing various Customer Success Solution Engineer job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $123,284 per year, or $59.3 per hour.

Customer Success Engineer

Manhattan, NY • On-site

Georgia IT
IT Services • 51 - 200 employees

Other

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Job Title: Customer Success Engineer

Location: New York, NY (123 park avenue New York)

Duration: Full-time

Work Model: Onsite

Required Experience: 5+ years

Preferred Skills: Commercial Real Estate tech experience; Postman/Swagger; SQL, JSON, REST APIs, and authentication methods.

Industry Domain: Commercial Real Estate / Occupier Solutions

 

Job Summary

 

Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and Engineering teams. In this role, you will validate functionality and data, identify and define technical defects, diagnose complex integration issues, and support the platform throughout onboarding, feature delivery, and ongoing operations. Combining data integrations, solution enablement, and quality assurance, you will ensure a seamless customer experience while enabling engineering teams to stay focused on core product delivery.

 

Required Qualifications

 

·         Bachelor''''s degree in Computer Science, Information Systems, Business Technology, or equivalent education/experience.

·         5+ years of experience in customer success engineering, solutions engineering, technical implementation, application support, or a related technology role.

·         Strong troubleshooting experience across enterprise applications, APIs, data, configurations, and system integrations.

·         Hands-on experience developing user stories, technical requirements, and acceptance criteria in Azure DevOps or a comparable platform.

·         Proven track record leading product testing to validate functionality, usability, and alignment with business workflows.

·         Working knowledge of software development lifecycles (SDLC), Agile practices, defect management, and release processes.

·         Demonstrated ability to coordinate multiple technical workstreams and collaborate effectively with both technical and non-technical stakeholders.

·         Excellent communication, organizational, and problem-solving skills with high attention to detail and strong ownership.

·         Experience using AI-assisted tools such as Claude Code, Cursor, or similar platforms.

 

Roles and Responsibilities

 

In this role, you will test the product through the user’s lens by conducting user-centered quality assurance testing across new and existing functionality using real-world workflows. You will serve as the first line of technical investigation for escalated Tier 2 and Tier 3 support requests, reviewing application and integration logs to diagnose whether issues stem from configuration, user workflow, data, integrations, or product defects. When direct resolution is not possible, you will deliver complete defect documentation to Engineering—including reproduction steps, logs, and business impact—and translate user feedback into structured user stories, technical requirements, and feature requests. Additionally, you will partner with Product and Engineering to clarify scope, coordinate user acceptance testing in staging environments prior to release, monitor post-deployment performance, support release planning, and build trusted, solutions-oriented relationships with users and clients.

 

Preferred Skills

 

·         Experience supporting enterprise technology products within the Commercial Real Estate domain.

·         Hands-on experience with API testing and troubleshooting tools such as Postman, Swagger, or similar platforms.

·         Experience investigating and resolving complex data-related questions across integrated applications and systems.

·         Familiarity with SQL, JSON, REST APIs, authentication methods, and common integration patterns.


Georgia IT logo

About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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