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Customer Success Rep Jobs in Arizona (NOW HIRING)

TheRIIM LLC

Customer Success Executive

Scottsdale, AZ · On-site

Company Description About US ( / Mobile: ios.markate.com / android.markate.com Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing ...

Vontier

Customer Success Specialist

Phoenix, AZ · On-site

$60K - $75K/yr

Job Title Customer Success Specialist. Reports To The Customer Success Specialist will report to Customer Success Manager Business Function The role will be part of the wider Global Revenue Team and ...

LocalWork

Customer Success Specialist

Chandler, AZ · On-site

Our Customer Success Specialist plays a pivotal role in enhancing our client's experiences and ensuring their success using our platform. This opportunity is perfect for individuals passionate about ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site

$60K/yr

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer ... Physical Demands and Work Environment The physical demands described here are representative of ...

1Valet

Customer Success Specialist

Phoenix, AZ · On-site +1

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... The physical demands described here are representative of those that must be met by an employee to ...

1VALET

Customer Success Specialist

Phoenix, AZ · On-site

Customer Success Specialist Location: Phoenix, Arizona. USA Reports to: Director Operations, USA About 1Valet 1Valet is a Canadian technology company transforming the way people interact with their ...

Fullbay

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple - to create safer roads ... The physical demands described here are representative of those that must be met by an employee to ...

Jobless

Customer Success Associate

Phoenix, AZ · On-site

Customer Success Associate (CSA) About Us At Fullbay, our mission is simple -- to create safer ... Physical Demands and Work Environment The physical demands described here are representative of ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Location Scottsdale Employment Type Full time Location Type On-site Department Customer Success CSM US Customer Success Manager Base salary up to $65,000, plus commission ...

Cleo

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts ... Paid Parental Leave * Representing a company with 4,000+ clients and a 99% retention rate

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How much do customer success rep jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success rep in Arizona is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What is a customer success rep?

A Customer Success Representative (CSR) is a professional who helps customers get the most value out of a company's products or services. Their main goal is to ensure customer satisfaction, foster long-term relationships, and help clients achieve their desired outcomes. CSRs proactively address customer needs, provide training or support, and often act as a bridge between customers and internal teams. They play a crucial role in reducing churn and increasing customer loyalty by ensuring users have a positive experience.

How does a customer success rep typically collaborate with other departments to ensure client satisfaction?

Customer Success Reps frequently work cross-functionally with teams such as Sales, Support, and Product to address client needs and resolve issues. They often relay customer feedback to the Product team to help drive improvements and coordinate with Support to quickly resolve technical problems. This collaboration ensures a seamless client experience and helps maintain strong, long-term relationships. Being proactive in communication and fostering teamwork are key components of success in this role.

What are the key skills and qualifications needed to thrive as a customer success rep, and why are they important?

To thrive as a Customer Success Rep, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor’s degree or relevant experience. Familiarity with CRM software such as Salesforce or Zendesk and proficiency in tracking customer interactions are typically required. Active listening, patience, and relationship-building are critical soft skills that help foster trust and loyalty with clients. These skills ensure customers achieve their goals with the product or service, driving satisfaction, retention, and long-term business growth.

What is the difference between Customer Success Rep vs Customer Support Specialist?

AspectCustomer Success RepCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and technical problems
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Common UsageSoftware, SaaS, subscription servicesTechnical products, hardware, software support

While both roles involve customer interaction, Customer Success Reps focus on proactive engagement to ensure long-term satisfaction, whereas Customer Support Specialists handle reactive troubleshooting. Understanding these differences helps in choosing the right career path or service focus within customer-facing roles.

What cities in Arizona are hiring for Customer Success Rep jobs?

Cities in Arizona with the most Customer Success Rep job openings:

Customer Success Rep jobs near you
Infographic showing various Customer Success Rep job openings in Arizona as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,938 per year, or $22.6 per hour.

Customer Success Executive

Scottsdale, AZ • On-site

TheRIIM LLC
See more jobs at TheRIIM LLCexternal

Other

Re-posted 15 days ago

Job description

Company Description
About US (https://www.markate.com/about-us) / Mobile: ios.markate.com / android.markate.com
Markate.com is a cloud based CRM business owners app which also includes Field Service Management, Sales & Marketing Automation
We are located in Scottsdale Kierland area and rated us one of fast-growing companies in the Phoenix valley.
Job Description
Job Details:
• Competitive, goal oriented with the ability to think strategically and operate within a fast-pace growing business
• Enthusiastic and creative leader with the ability to inspire others
• Strategic, consultative thinker able to focus on innovative, measurable solutions
• Experience establishing, tracking and reporting customer metrics across the organization
• Superior communication skills with small and large audiences
• Competitive, goal oriented with the ability to think strategically and operate in a scaling business
• Understanding of the current national, regional and local emerging market trends, the regulatory environment, and the impact to the Healthcare industry, and to prospects and customers
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Good to have
  • Experience preparing marketing, user guide onboarding documentation/videos
  • Make online videos for user learning

Qualifications
3-5 years of strategic business development/customer Management experience in CRM platform
• Persuasive communication style with an ability to communicate clearly and effectively via phone, internet, and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.

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