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Customer Success Project Manager Jobs in Reno, NV

ACCO Engineered Systems

Project Manager

Sparks, NV · On-site

Serves as the single point of contact and responsibility for both ACCO and the customer throughout ... On a personal level has independently developed a vision for short- and long-term career success.

ACCO Engineered Systems

Project Manager

Sparks, NV · On-site

Serves as the single point of contact and responsibility for both ACCO and the customer throughout ... On a personal level has independently developed a vision for short- and long-term career success.

Corbins

PROJECT MANAGER

Reno, NV

Demonstrated success leading a team through complex project execution * Experience managing and leading field-level staff and holding the accountable to project goals * Excellent organizational ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

$60K - $70K/yr

Establish projects in CCH Axcess Workflow using firm-standard project types, due dates, assignments ... Comfort working every day in practice-management, workflow, CRM, and document-management systems.

Aristocrat

Project Manager

Reno, NV · On-site

$79K - $146K/yr

Proven success coordinating complex, cross-functional portfolios. * Strong analytical, problem ... We deliver great performance for our B2B customers and bring joy to the lives of the millions of ...

Aristocrat Technologies, Inc.

Project Manager

Reno, NV · On-site

$79K - $124K/yr

Proven success coordinating complex, cross-functional portfolios. * Strong analytical, problem ... We deliver great performance for our B2B customers and bring joy to the lives of the millions of ...

Panasonic

Project Manager

Sparks, NV · On-site

... success. * Able to make appropriate decisions when confronted with obstacles, think about them ... A strong work ethic with a "get the job done" approach and consistently delivers excellent customer ...

Pavilion Construction

Project Manager

Reno, NV · On-site

As Project Manager in the Nevada market, you hold a presiding role in coaching our project team ... Success at Pavilion Construction requires reliable systems and problem-solving personnel. If words ...

Granite

Project Manager

Sparks, NV · On-site

$105K - $158K/yr

Our people are our most valued asset and the foundation of Granite's century-old success. We're ... etc., providing customer service to develop long-term partnerships with client base. * Ensure ...

All 5's Construction

Project Manager

Reno, NV · On-site

... success of the project. A successful candidate in this role: * Supervises and develops direct ... Assumes responsibility for managing all costs, budgets, billings, and financials on the project.

All 5's Construction

Project Manager

Reno, NV · On-site

... success of the project. A successful candidate in this role: * Supervises and develops direct ... Assumes responsibility for managing all costs, budgets, billings, and financials on the project.

Granite Industrial

Project Manager

Sparks, NV · On-site

$105K - $158K/yr

Our people are our most valued asset and the foundation of Granite's century-old success. We're ... etc., providing customer service to develop long-term partnerships with client base. * Ensure ...

Posted today

All 5's Construction

Project Manager

Reno, NV · On-site

... success of the project. A successful candidate in this role: * Supervises and develops direct ... Assumes responsibility for managing all costs, budgets, billings, and financials on the project.

All 5's Construction

Project Manager

Reno, NV · On-site

$100 - $125/hr

... success of the project. A successful candidate in this role: * Supervises and develops direct ... Assumes responsibility for managing all costs, budgets, billings, and financials on the project.

All 5's Construction

Project Manager

Reno, NV

... success of the project. A successful candidate in this role: * Supervises and develops direct ... Assumes responsibility for managing all costs, budgets, billings, and financials on the project.

RSS, LLC.

Assistant Project Manager

Reno, NV

$30.53 - $46.25/hr

Respond to customer needs in a timely manner - same day response either by phone or email ... project success. * Coordinate with field operations to ensure that long lead equipment and ...

Rex Moore Group, Inc.

Assistant Project Manager

Reno, NV · On-site

$30.53 - $46.25/hr

Respond to customer needs in a timely manner - same day response either by phone or email ... project success. * Coordinate with field operations to ensure that long lead equipment and ...

Rex Moore Group, Inc

Assistant Project Manager

Reno, NV · On-site

$30.53 - $46.25/hr

Respond to customer needs in a timely manner - same day response either by phone or email ... project success. * Coordinate with field operations to ensure that long lead equipment and ...

CRBR

Reconstruction Project Manager

Reno, NV · On-site

$75K - $100K/yr

You'll manage schedules, budgets, documentation, and customer communication-while modeling safety ... Respect - Success through honoring ourselves and others * Integrity - Doing it the "Rite" way

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Reno, NV

Customer Success Project Manager information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do customer success project manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success project manager in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What are popular job titles related to Customer Success Project Manager jobs in Reno, NV?

For Customer Success Project Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Success Project Manager jobs in Reno, NV look for?

The top searched job categories for Customer Success Project Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Success Project Manager jobs?

Cities near Reno, NV with the most Customer Success Project Manager job openings:

Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $82,821 per year, or $39.8 per hour.

Project Manager

ACCO Engineered Systems

Sparks, NV • On-site

Full-time

Re-posted 19 days ago

ACCO Engineered Systems rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description


Job Summary:
The Project Manager is expected to develop and maintain a client base, manage HVAC/plumbing/process sales, and coordinate the field labor needs for each project in conjunction with field leadership. The Project Manager will use judgment and discretion in representing the company. They are expected to show a high level of commitment and involvement with their work and the company's business.
Essential Duties and Responsibilities:
  • Serves as the single point of contact and responsibility for both ACCO and the customer throughout the project lifecycle.
  • Manages the complete contract lifecycle from concept engineering, estimating, and written proposals to procurement, execution, and successful job completion.
  • Provides leadership and coordinates internal staff across all departments, including Engineering, Purchasing, Accounting, Construction, and Service.
  • Oversee financial management by tracking job costs, handling billing, forecasting, and controlling expenses within budget limits.
  • Directs field labor coordination and installation sequencing between the customer and ACCO field leadership.
  • Builds and maintains strong relationships with external clients, vendors, subcontractors, and industry partners as well as internal Management and Department Heads.
  • Schedules and leads essential project meetings, including client reviews, construction kickoffs, and internal sales and construction meetings.
  • Protects business and legal interests by managing documentation, including letters, proposals, memos, contracts, and change orders.
  • Mentors, recruits, trains, and coaches assigned staff and sales team members to support department initiatives and growth.
  • Participates in special studies, committees, and other duties directed by management to advance ACCO's technical abilities and goals.

Position Requirements (Work Experience, Skills, Licenses, etc.):
  • Ability to operate independently, autonomously, and with a high sense of integrity to achieve goals outlined by management.
  • Strong interpersonal, organizational, and project management skills to successfully balance and resolve a high volume of issues.
  • Demonstrated experience and ability to identify and develop new business opportunities.
  • Commitment to maintaining an active presence in industry-based or community organizations.
  • Proficiency in the Microsoft Office Suite, including Word, Excel, PowerPoint, and Project.

Education and Experience:
Required:
  • BS in Mechanical Engineering or related field.
  • 5+ years of experience in estimating, design, and/or management of HVAC projects from $50,000 to $25+ million.
  • A valid Class C driver's license and ability to drive a vehicle.

Desired:
  • Experience in Business Systems Software (JDE, IFS, BidTracer, FastEst, Bluebeam, Box, Smartsheet, etc.).

ACCO Competencies:
  • Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.
  • Perseverance: Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
  • Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.
  • Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
  • People Skills: Is approachable and gains the mutual trust and respect of others. Understands people's strengths & weaknesses and actively seeks to understand other perspectives.
  • Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
  • Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
  • Big Picture: Understands and contributes to the organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
  • Problem-Solver: Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.
  • Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.
  • Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:
No direct reports
Travel Requirements:
Travel required 5-45% of the time to other office locations and job sites.
Hours:
This is an exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor. Work outside of regular hours may occasionally be necessary to meet business needs.
Physical Demands:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • Prolonged sitting.
  • Frequently required to reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, crouch.
  • Must possess and maintain a valid Class C driver's license and have the ability to drive a vehicle.

#ACCO
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About Us
Why join ACCO? ACCO Engineered Systems is one of the largest mechanical contractors in the country. Since 1934, owners and builders have selected ACCO to design, install, and maintain more than 250,000 mechanical projects. ACCO is dedicated to the design, fabrication, installation, maintenance and service of commercial and industrial HVAC, refrigeration, plumbing, process piping, and building automation systems. Whether your project is a low or high-rise office building, a shopping mall, hospital, semi-conductor fabrication facility or pharmaceutical manufacturing plant...ACCO can design, build, install, and maintain a mechanical system to meet your needs.
Here at ACCO, we are a part of something bigger. Just ask our customers: California Academy of Sciences, L.A. Live, and San Francisco 49ers Stadium. While we have been around for 80+ years, we continue to grow at a dynamic pace. And we are looking for talented individuals to join our team.
What's great about working at ACCO is that we're a big enough company to be the leader in HVAC mechanical contracting in California and the Southwest U.S., but as a 100% employee-owned ESOP, we're a private company with a family-oriented feel. Several of our employees have worked at ACCO for twenty-five, thirty, and even over forty years! Together, the employees of ACCO are comprised of intelligent, dedicated, and entrepreneurial team members who put customers first and enjoy what they do.
ACCO IS AN EQUAL OPPORTUNITY EMPLOYER AA M/F/V/D.
We proudly hire U.S. Military Veterans, and those qualified are encouraged to apply.
Equal Employment Opportunity is The Law.|Pay Transparency Nondiscrimination Provision
ACCO will consider qualified applicants with criminal histories for employment.
Notice to Outside Recruiters:
Hiring managers are not authorized to review or accept recruiting agreements from any outside recruiting agencies. Outside recruiting agencies should not submit unsolicited resumes without signing the company's recruiting agreement.

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