Customer Success Project Manager Jobs in Butler, AL

Job Description

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

As a Retail Territory Manager, you're the heartbeat of Mondelez's in-store success. You lead the charge in delivering world-class Direct Store Delivery (DSD) execution-bringing beloved brands to life on shelves across your territory.
From building strong customer relationships to driving flawless retail execution, you make every store visit count. This role blends strategy, agility, and people skills. You're not just managing a territory-you're energizing it. Whether you're optimizing displays, solving challenges on the fly, or collaborating with retail teams, you're the face of excellence and the spark behind every snack sale.

How you will contribute

You will:

• Hit the Numbers:Deliver monthly and quarterly sales targets by unlocking growth across assigned accounts by utilizing retail selling methodologies and executing customer plans

• Lead with Impact:Manage and inspire a team of full-time and part-time Merchandiser from hiring and coaching to performance development

• Drive Execution Excellence:Ensure flawless rollout of sales priorities and merchandising programs in-store

• Consult & Sell:Provide expert, on-site sales consultation to customers, securing incremental opportunities and executing HQ programs

• Plan for Growth:Tailor data-driven sales strategies to store demographics and customer needs to fuel territory expansion

• Build Relationships:Cultivate strong partnerships with store personnel to identify opportunities and deliver top-tier service

• Optimize Resources:Strategically deploy merchandizers and order writers to maximize shelf impact and sales volume

• Champion Store Success:Oversee product ordering, display execution, and unsaleables management in collaboration with Full-Time Order Writers (FTOWs)

• Own the Cadence:Design and execute a smart store schedule to strengthen relationships and drive results.

• Stay Safe & Compliant:Operate within Mondelez International's safety and operational guidelines

Key Competencies Required:

• Results-Driven - Consistently pursues goals and delivers strong business outcomes

• Relationship Builder - Builds trust and rapport with customers, team members, and cross-functional partners

• Agile & Adaptable - Responds quickly to changing priorities and thrives in dynamic retail environments

• Organized & Strategic - Plans effectively, prioritizes tasks, and manages time to meet objectives

• Collaborative Problem Solver - Resolves challenges with creativity and diplomacy, engaging others to find solutions

• Clear & Empathetic Communicator - Communicates with impact across verbal, non-verbal, and written channels

• Business-Savvy & Curious - Understands the broader business context and applies sound judgment

• Tech-Confident - Navigates retail systems and tools with ease to support operations

Requirements Include:

• Be at least 18 years of age and have a valid driver's license issued by the state in which the person resides.

• High School Diploma or GED required, college degree highly preferred

• A flexible work schedule is required, including being able to work weekends and holidays

• 3-5 years of selling experience including a strong sales background with excellent understanding of business processes and systems

• Ability to perform physical activities (frequent lifting, bending, and carrying up to 25 lbs., occasionally over 50 lbs., pushing, pulling, etc.)

• Successful completion of drug test, MVR check, and general background check

• Mondelez International also offers a company vehicle, which includes a gas card and vehicle maintenance program.

Cities covered in this territory include but are not limited to: Alabama - Tuscaloosa, Northport, Brent, Demopolis, Thomasville

Successful candidate must be located within 40 miles of above specified cities.

Salary and Benefits:The base salary range for this position is $56,200 to $77,275; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.No Relocation support availableBusiness Unit Summary

The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.

Mondelez Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please seeeeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job TypeRegularField SalesSales