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Customer Success Project Manager Jobs in Vermont

PC Construction Company

Project Manager

Burlington, VT

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

PC Construction Company

Project Manager

Burlington, VT

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

PC Construction Company

Project Manager

Burlington, VT · On-site

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

PC Construction Company

Project Manager

Burlington, VT · On-site

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

PC Construction Company

Project Manager

Burlington, VT · On-site

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

PC Construction Company

Project Manager

Burlington, VT · On-site

$110K - $140K/yr

As a Project Manager, you will be integral to the daily success of our projects, ensuring all contractual requirements are achieved while meeting the safety, budget and schedule goals. The right ...

CVS Health

Project Manager

Montpelier, VT · On-site +1

Success in this role requires strong relationship management, project and program leadership ... Our teams reflect the customers, patients, members and communities we serve and we are committed to ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Vermont

Customer Success Project Manager information

See Vermont salary details

$34.6K

$88.3K

$148.9K

How much do customer success project manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer success project manager in Vermont is $88,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,300.00 and $105,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What job categories do people searching Customer Success Project Manager jobs in Vermont look for? The top searched job categories for Customer Success Project Manager jobs in Vermont are:
What cities in Vermont are hiring for Customer Success Project Manager jobs? Cities in Vermont with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you
Infographic showing various Customer Success Project Manager job openings in Vermont as of June 2026, with employment types broken down into 93% Full Time, 3% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $88,318 per year, or $42.5 per hour.

Customer Experience Coordinator

Kitchen Tune-Up Burlington, VT

South Burlington, VT • On-site

$22 - $25/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • Training & development

Position: Customer Experience CoordinatorReports to:       Operations Manager
Your responsibilities as Customer Experience Coordinator:
Primary Focus: Deliver exceptional customer experience while supporting sales and marketing.
 
Customer Care
·         Answer incoming calls and respond to customer inquiries. 
·         Contact new leads and schedule appointments. 
·         Qualify leads using the Kitchen Tune-Up questionnaire. 
·         Prepare customers for their design consultation. 
·         Maintain communication throughout the customer journey. 
·         Update customer records in ServiceMinder. 
·         Follow up after appointments and completed projects.
 
Sales Support
·         Schedule consultations. 
·         Prepare financing paperwork and contracts. 
·         Follow up on outstanding proposals. 
·         Assist with customer reviews and referrals. 
 
Marketing Support
·         Schedule corporate social media posts. 
·         Publish blogs and website updates. 
·         Upload before-and-after project photos. 
·         Submit project photos to Corporate. 
·         Coordinate email campaigns. 
·         Assist with home shows and community events. 
 
Success Measures
·         Leads contacted within minutes/hours. 
·         High appointment booking rate. 
·         Positive customer communication. 
·         Consistent online marketing activity. 
·         Customer reviews generated. 
·         CRM remains accurate.