Customer Success Program Jobs in Vail, AZ (NOW HIRING)

Date Posted:
2026-06-08
Country:
United States of America
Location:
US-AZ-TUCSON-808 1151 E Hermans Rd BLDG 808
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
DoD Clearance: Secret
Security Clearance Status:
Active and existing security clearance required after day 1
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon is seeking an NSMS Manager, Supply Chain Management, for The Standard Missile portfolio is to support Production Assurance efforts within the Naval Standard Missile Systems Production (NSMS) area of Naval Power to be located onsite in Tucson, Arizona. Production Assurance ensures the future success of franchise NSMS production programs via proposal support, the cut in of new assemblies & designs into current production configurations, the execution of lifetime buys, and the execution of investments in our supply base to grow or ensure production capacity.
In this role, you'll bring your advanced/applied knowledge of proposal activities, customer negotiation support, material requirements planning (MRP) process, subcontract management and project management (to include program start up as well as execution).
You will apply your experience with Supply Chain, material requirements planning and business acumen within a matrixed organization. You'll also develop and lead a material program strategy/plan for programs or integrated product teams and will participate in proposals by developing and leading supply chain proposal activities including task descriptions and basis of estimates and participating in gate review preparation and/or support activities as well as assist with the generation of Supplier Statement of Works (SSOW).
The successful candidate will have excellent written and verbal communications skills to influence and communicate effectively across multiple areas outside of one's own job function as well as with parties external to the organization.
What You Will Do:

• Work closely with Program Management, Integrated Product Teams (IPTs), Engineering, Quality, Production Control and Procurement to develop and execute Material Strategies which support Customer requirements and meet Program objectives
• Lead by influence in a matrixed organization
• Brief program and customer leadership teams on Supply Chain status, material constraints and risk mitigation or opportunity capture plans
• Customer Proposal support including generating Supplier Request for Proposals / Quotes (RFP's / RFQ's) as well as labor basis of estimates (BOEs)
• Support supplier negotiations and PO placement as required to meet program cost and schedule objectives
• Financial management (i.e., EV, budgets, targets, working capital, proposals, material sales forecasts, etc.). The MPM may act as the Control Account Manager.
• Overall ownership of the supplier management process (i.e., Supplier Risk/Opportunity Management Plan, supplier performance, metrics, international issues, develop/evaluate the make/buy strategy, the Collaborative Agreement process, etc.), and communication of customer flow-through requirements such as FAR/DFARS, ITAR, offset, public law, quality, warranty, etc.
• Issue/Conflict resolution within organizations, between organizations and with suppliers
• Management of timely and compliant quarterly Estimates At Completion (EACs) to include Risk & Opportunity management
• Support MRP Scheduling and Master Data requests
• Willingness to travel domestically/internationally, as required (expected to be <20%)

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and a minimum of 8 years prior relevant experience, or an Advanced degree and a minimum of 5 years of prior relevant experience
• Supply Chain experience

Qualifications We Prefer:

• Advanced Microsoft Office skillset
• Advanced Supply Chain Planning tool experience (i.e. SAP/PRISM, Kinaxis, MFT, ROMS, etc.)
• Experience with proposals or material estimating
• MPM Level 4 (or higher) Certification, PM Level 7 (or higher) Certification
• EVMS Certification

What We Offer
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!

• Relocation eligibility - there is no relocation assistance for this role

Please consider the following role type definition as you apply for this role:

• Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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