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Customer Success Partner Jobs in Georgetown, KY (NOW HIRING)

Galls

Key Account Manager

Lexington, KY · On-site

Leadership & Thought Partnership * Act as a strategic thought partner to customers, providing ... success, with a focus on retention and account growth. * Proven track record of exercising ...

Galls

Key Account Manager

Lexington, KY · On-site

Leadership & Thought Partnership * Act as a strategic thought partner to customers, providing ... success, with a focus on retention and account growth. * Proven track record of exercising ...

Galls

Key Account Manager

Lexington, KY · On-site

Leadership & Thought Partnership * Act as a strategic thought partner to customers, providing ... success, with a focus on retention and account growth. * Proven track record of exercising ...

Xometry

DFM Project Engineer

Lexington, KY · On-site

... customer success * To do this, you must interface directly with machine shops, sheet metal ... Able to work with Partners in troubleshooting production issues and answering partner questions

Sherwin-Williams

Customer Service Specialist

Lexington, KY · On-site

$14.75 - $19.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Stukent

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

Stukent

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

Stukent Inc

Associate Account Executive

Lexington, KY · On-site

Drive cross-sell opportunities - Partner with the Associate Customer Success Manager (aCSM) to generate cross-sell opportunities across disciplines including Ag, Hospitality/Tourism, and Business.

KnitWell Group

Customer Specialist

Lexington, KY · On-site

Contribute to the store's success by maintaining the highest brand and execution standards ... A culture of giving back - opportunities to support our philanthropic partners that benefit local ...

Sherwin-Williams

Customer Service Specialist

Lexington, KY · On-site

$17 - $22.25/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

Sherwin-Williams

Customer Service Specialist

Lexington, KY · On-site

$15 - $19.75/hr

This position is essential to the success of our retail stores. Customer Service Specialists work ... our job board partners Step 2 - Digital Interview Upon review of your application, qualified ...

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Showing results 21-40

All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Georgetown, KY

Customer Success Partner information

See Georgetown, KY salary details

$29.3K

$75K

$126.4K

How much do customer success partner jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer success partner in Georgetown, KY is $75,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,700.00 and $89,400.00 per year, depending on experience, location, and employer.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What job categories do people searching Customer Success Partner jobs in Georgetown, KY look for?

The top searched job categories for Customer Success Partner jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Customer Success Partner jobs?

Cities near Georgetown, KY with the most Customer Success Partner job openings:

Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Georgetown, KY as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $75,005 per year, or $36.1 per hour.

Key Account Manager

Galls

Lexington, KY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Galls rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Key Account Manager

On-site in Lexington, KY

As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new categories and solutions. This role is critical to our long-term growth strategy and will focus on independently developing account strategies, making strategic recommendations, and executing account growth initiatives with minimal supervision.

What You'll Do

Account Retention & Relationship Management

  • Serve as the primary strategic advisor for assigned key accounts, with authority to make recommendations and decisions on account retention approaches.
  • Build, nurture, and expand executive-level and key stakeholder relationships.
  • Exercise discretion and independent judgment in identifying risks to customer satisfaction and retention; develop and execute mitigation plans.
  • Develop and implement account retention strategies that align with overall company goals.

Category Growth & Cross Selling

  • Independently assess client business challenges and recommend solutions from the company’s portfolio that align with their strategic objectives.
  • Lead cross-selling and upselling strategies, including independently negotiating pricing and terms within established guidelines.
  • Identify and qualify new category opportunities; create business cases to support growth initiatives.

Strategic Planning & Execution

  • Own the development and execution of strategic account plans designed to meet customer goals and achieve revenue targets.
  • Analyze data and customer insights to make strategic decisions that drive account performance.
  • Forecast, track, and report on key account metrics (renewals, expansions, revenue growth), making proactive adjustments to strategies as needed.

Collaboration & Internal Alignment

  • Serve as the primary advocate for the customer internally, using judgment to prioritize competing demands.
  • Collaborate cross-functionally to influence product development, marketing campaigns, and service delivery improvements based on customer insights and account strategies.
  • Lead internal strategic account reviews and present account health, retention risks, and growth strategies to senior leadership.

Leadership & Thought Partnership

  • Act as a strategic thought partner to customers, providing insights into industry trends and best practices.
  • Mentor and support other members of the sales or account management team on best practices in strategic selling and retention strategies.
  • Participate in cross-functional leadership teams focused on improving customer experience and retention.
What You Bring
  • Bachelor’s degree in business, Sales, Marketing, or related field.
  • 5+ years of experience in strategic account management, enterprise sales, or customer success, with a focus on retention and account growth.
  • Proven track record of exercising discretion and judgment in managing large, complex accounts and driving revenue growth.
  • Demonstrated ability to develop and implement strategic plans independently.
  • Strong negotiation, consultative selling, and decision-making skills.
  • Excellent communication, presentation, and analytical abilities.
What We Offer
  • Excellent medical/dental and vision coverage— Eligible 1st?day of the month after start date
  • 401(k) retirement plan with company contribution (because you will retire someday)
  • Flexible benefits—choose what you like, ignore the rest
  • Generous employee discount
  • Vacation and Personal Time
  • Paid Holidays
  • Tuition reimbursement
  • Daily Pay; up to 50% of your pay

EOE/Disability/Vets

What Galls employees say

Pay

Benefits

Hours and flexibility

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