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Customer Success Operations Jobs in Tulsa, OK (NOW HIRING)

The Project Manager II - Customer Success is responsible for managing customer projects from order ... This position also supports continuous improvement initiatives to enhance operational efficiency ...

The Project Manager II - Customer Success is responsible for managing customer projects from order ... This position also supports continuous improvement initiatives to enhance operational efficiency ...

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Customer Success Operations information

See Tulsa, OK salary details

$28.2K

$72K

$121.4K

How much do customer success operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success operations in Tulsa, OK is $72,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,600.00 and $85,800.00 per year, depending on experience, location, and employer.

How does a customer success operations professional typically collaborate with customer success managers and other teams?

Customer Success Operations professionals play a key role in supporting Customer Success Managers (CSMs) by optimizing processes, managing data, and ensuring the right tools are in place. They regularly collaborate with CSMs to analyze customer health metrics, identify areas for improvement, and streamline workflows. Additionally, they work closely with Sales, Product, and IT teams to align on customer feedback, enhance onboarding processes, and implement technology solutions that improve the customer experience. This cross-functional collaboration helps drive customer retention and operational efficiency.

What is the difference between Customer Success Operations vs Customer Support Specialist?

AspectCustomer Success OperationsCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and strategyHandling customer inquiries, troubleshooting, and issue resolution
Required SkillsData analysis, process improvement, CRM toolsCommunication, problem-solving, technical troubleshooting
Work EnvironmentCross-functional teams, strategic planningCustomer service centers, support tickets
Common Industry UsageTech, SaaS, subscription servicesTech, retail, service industries

Customer Success Operations focuses on improving customer retention and success strategies through data and process optimization, while Customer Support Specialists handle direct customer issues and technical support. Both roles are essential but serve different functions within customer experience management.

What are the key skills and qualifications needed to thrive as a customer success operations professional, and why are they important?

To thrive as a Customer Success Operations professional, you need strong analytical skills, business acumen, and experience with customer success processes, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce, data analysis tools, and success platforms such as Gainsight is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration skills help individuals excel in this role. These competencies are crucial for streamlining customer journeys, driving retention, and enabling customer success teams to deliver exceptional service.

What is customer success operations?

Customer Success Operations, often abbreviated as CS Ops, is a specialized role that supports customer success teams by optimizing processes, managing data, implementing technology, and developing strategies to improve customer outcomes. CS Ops professionals ensure that customer success managers have the tools, insights, and workflows needed to engage customers effectively and drive retention and growth. They often work on analytics, process design, and cross-functional projects to streamline the customer journey. By enabling efficiency and scalability, Customer Success Operations helps organizations deliver consistent and high-quality customer experiences.
What are popular job titles related to Customer Success Operations jobs in Tulsa, OK? For Customer Success Operations jobs in Tulsa, OK, the most frequently searched job titles are:
Infographic showing various Customer Success Operations job openings in Tulsa, OK as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,014 per year, or $34.6 per hour.

Customer Success Manager - Oil and Gas

Enverus

Tulsa, OK • On-site

Other

Medical, Dental, Vision, Life

Re-posted 12 days ago


Job description

Customer Success Manager - Oil and Gas

Why YOU want this position

At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world.

We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI, and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy.

The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds.

Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow.

We are currently seeking a highly driven Customer Success Manager to join our Sales team.?This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Enverus is the right company at the right time.

Performance Objectives

Our Customer Success Manager position is a significant opportunity for an entrepreneurial self-starter, with ambitions of climbing to the top of a fast-growing sales organization. This role is a B2B sales position, focused on account management within Midstream, reporting directly to a Sales Manager.

You will be responsible for the full sales lifecycle with a heavy focus on renewing and expanding current contracts. This will include increasing client engagement, expanding relationships to new stakeholders, lead generation, phone sales, online product demos, and various other sales and marketing projects. Our Customer Success Managers are committed to uncovering and demonstrating the value propositions of our products and services for every unique qualified lead. World-class formal training, base salary, and unlimited and uncapped commissions - the sky is the limit!

Competitive Candidate Profile

  • You have at least 5+ years of B2B sales

  • You have at least 5+ years of SaaS sales experience (highly desired)

  • You have worked in Oil and Gas (highly desired)

  • You are a metrics-driven sales hunter with a high sense of urgency

  • You have account management (retention) experience

  • You have previous experience achieving and beating aggressive sales targets/quotas

  • Demonstrated experience forecasting your business on a monthly, quarterly, and semi-annual basis

  • Must know outside sales and account management with the ability to demonstrate expertise in an enterprise sales process (customer journey cycle markers, discovery, value proposition, buying process, decision-makers, risk mitigation, retention, and closing)

  • You are driven, focused, and willing to do whatever it takes to generate new conversations and open new doors

  • You must be an exceptional listener, have demonstrable consultative / value-based selling experience, and a proven ability to independently build and manage a pipeline

  • You can self-manage, but also respond well to constructive coaching and feedback to build on your already outstanding verbal and written communication skills

  • You have experience working with a CRM, Salesforce is a plus

Enverus offers comprehensive benefits to our employees to include:

  • Medical

  • Dental

  • Vision

  • Income Protection (disability, life/AD&D, critical illness, accident)

  • Employee Assistance Program (EAP)

  • Healthcare Spending Account (HSA), Commuter

  • Lifestyle & Wellbeing Program

  • Pet Insurance

Enverus is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran, or any other characteristic protected by law.

The Company provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability