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Customer Success Operations Specialist Jobs in Basking Ridge, NJ

... a high-quality customer and patient experience through effective execution of operational ... The Operations Specialist partners closely with Operations, Facilities, Marketing, Compliance, and ...

Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX ... Understand the "why" behind customer needs, aligning PEX's capabilities with their operational ...

Customer Success Manager Location: New York, NY (Hybrid) Experience: 46+ Years About ArcSpan ... Strong understanding of publisher audience monetization, Revenue Operations, Ad Operations, and ...

This is a senior leadership role for an experienced customer, technology, and operations ... and product specialists. * Help establish appropriate success plans, service expectations ...

Customer Success Manager

New York, NY · Hybrid

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for ... Become a specialist in the Smartly.io platform and digital advertising in general so as to be able ...

Customer Success Manager

New York, NY · On-site

$75K - $100K/yr

As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for ... Become a specialist in the Smartly.io platform and digital advertising in general so as to be able ...

Help ensure smooth operations and customer feedback. Knowledge, Skills, Competencies * Preferably 1 year of relevant experience in Customer Success, Support or Sales experience. * Passion for ...

Customer Success Manager

New York, NY · On-site

$59K - $84K/yr

Partnering with Product Specialists and Product Management to understand new enhancements and share ... Customer Success or account management certification (such as Customer Success Association ...

This is a senior leadership role for an experienced customer, technology, and operations ... product specialists.  * Help establish appropriate success plans, service expectations ...

Customer Success Manager

New York, NY · On-site

$59K - $84K/yr

Partnering with Product Specialists and Product Management to understand new enhancements and share ... Customer Success or account management certification (such as Customer Success Association ...

About the Role We're building out the Customer Success Engineering team at Postman, and we need ... Deep understanding of APIs, developer workflows, and modern DevOps practices * Proven ability to ...

Customer Success Manager

New York, NY · On-site

$59K - $84K/yr

Partnering with Product Specialists and Product Management to understand new enhancements and share ... Customer Success or account management certification (such as Customer Success Association ...

VP, Customer Success

Woodbridge, NJ

$139K - $179K/yr

This role is focused on driving client satisfaction, retention, operational excellence, and ... Lead and develop the Customer Success and Operational/Insight Community Delivery teams. * Drive ...

VP, Customer Success

Woodbridge, NJ · Remote

$141K - $181K/yr

This role is focused on driving client satisfaction, retention, operational excellence, and ... Lead and develop the Customer Success and Operational/Insight Community Delivery teams. * Drive ...

VP, Customer Success

Woodbridge, NJ · On-site +1

$139K - $179K/yr

This role is focused on driving client satisfaction, retention, operational excellence, and ... Lead and develop the Customer Success and Operational/Insight Community Delivery teams. * Drive ...

Manager, Customer Success

New York, NY · On-site

$95K - $105K/yr

You will report directly to the Director, PEO Operations and serve as the first leadership layer for the Customer Success team. You will be responsible for team performance, coaching, client issue ...

Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for ... We're the leading agentic AI platform for fund operations, delivering intelligent exception ...

Customer Success Manager

New York, NY · On-site

$115K - $125K/yr

EHS, operations, and quality teams gain continuous leading indicators, deep operational insight ... The Customer Success team is responsible for driving an exceptional experience and sustained value ...

Showing results 41-60

Customer Success Operations Specialist information

See Basking Ridge, NJ salary details

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How much do customer success operations specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer success operations specialist in Basking Ridge, NJ is $22.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $25.29 per hour, depending on experience, location, and employer.

What is a customer success operations specialist?

Customer Success Operations Specialists are professionals who support customer success teams by optimizing processes, managing data, and implementing tools to improve customer experience and retention. They analyze metrics, streamline workflows, and ensure that customer-facing teams have the resources and insights needed to serve clients effectively. Their work helps align customer success strategies with business goals, ultimately enhancing customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer success operations specialist?

To thrive as a Customer Success Operations Specialist, you need strong analytical abilities, process improvement skills, and a background in business or related fields. Familiarity with CRM platforms (like Salesforce), customer success software, and data visualization tools is typically required. Excellent communication, problem-solving, and cross-functional collaboration skills help you support both customers and internal teams. These skills ensure efficient operations, enhanced customer experiences, and the achievement of business objectives.

How does a customer success operations specialist typically collaborate with customer success managers and other departments?

Customer Success Operations Specialists work closely with customer success managers to streamline processes, provide data-driven insights, and ensure seamless onboarding and support for clients. They often coordinate with sales, product, and support teams to align customer touchpoints and address operational bottlenecks. This role is central to building scalable workflows and implementing tools that help customer-facing teams deliver consistent value, making cross-functional communication and collaboration a key part of their daily responsibilities.

What is the difference between Customer Success Operations Specialist vs Customer Success Manager?

AspectCustomer Success Operations SpecialistCustomer Success Manager
Primary FocusOptimizing processes, tools, and data to support customer success teamsBuilding relationships and ensuring customer satisfaction and retention
Required SkillsData analysis, CRM tools, process improvementCustomer communication, relationship management, strategic planning
Work EnvironmentCross-functional teams, operations, analyticsCustomer-facing, account management, client interactions
Common UsageUsed in tech and SaaS companies to streamline customer success effortsUsed across industries to manage key accounts and customer relationships

The Customer Success Operations Specialist focuses on improving internal processes and tools to support customer success teams, while the Customer Success Manager directly manages customer relationships to ensure satisfaction and retention. Both roles are essential but serve different functions within customer success strategies.

What job categories do people searching Customer Success Operations Specialist jobs in Basking Ridge, NJ look for?

The top searched job categories for Customer Success Operations Specialist jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Customer Success Operations Specialist jobs?

Cities near Basking Ridge, NJ with the most Customer Success Operations Specialist job openings:

Infographic showing various Customer Success Operations Specialist job openings in Basking Ridge, NJ as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,046 per year, or $22.1 per hour.

Field Operations Specialist

XWELL

Manhattan, NY • On-site

Full-time

Re-posted 17 days ago


Job description

Description:

Field Operations Specialist


Position Summary

The Operations Specialist is responsible for supporting operational excellence, facility standards, and brand compliance across XpresSpa and XpresCheck locations. This role serves as a field-based operational resource focused on ensuring locations consistently deliver a high-quality customer and patient experience through effective execution of operational initiatives, maintenance of physical environments, adherence to brand standards, and compliance with company requirements.


The Operations Specialist partners closely with Operations, Facilities, Marketing, Compliance, and local site leadership to identify opportunities for improvement, coordinate corrective actions, support implementation initiatives, and ensure locations remain operationally sound, visually appealing, and brand compliant. 

Requirements: