ZipRecruiter

Log In

2

Customer Success Manager Remote Edtech Jobs in Detroit, MI

SpotOn

Client Success Partner

Royal Oak, MI · Remote

$55K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success Partner manages a large portfolio of strategic accounts and drives client ... Previous Experience * 2 - 5 years of professional experience in customer success or related roles.

HMG Careers

Sales Manager Remote

Ann Arbor, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Keego Harbor, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Lincoln Park, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Grosse Pointe Park, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Detroit, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Dearborn Heights, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Hazel Park, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Warren, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Grosse Pointe, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

South Lyon, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Eastpointe, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Sterling Heights, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Dearborn, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Berkley, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Success Edtech JobsCustomer Success Manager Remote Edtech JobsCustomer Success Manager Remote Edtech Jobs in Detroit, MI

Customer Success Manager Remote Edtech information

See Detroit, MI salary details

$32.2K

$82.2K

$138.6K

How much do customer success manager remote edtech jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success manager remote edtech in Detroit, MI is $82,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $98,000.00 per year, depending on experience, location, and employer.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Customer Success Manager Remote Edtech jobs in Detroit, MI?

For Customer Success Manager Remote Edtech jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote Edtech jobs in Detroit, MI look for?

The top searched job categories for Customer Success Manager Remote Edtech jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Customer Success Manager Remote Edtech jobs?

Cities near Detroit, MI with the most Customer Success Manager Remote Edtech job openings:

Customer Success Manager Remote Edtech jobs near you
Infographic showing various Customer Success Manager Remote Edtech job openings in Detroit, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,231 per year, or $39.5 per hour.

Strategic Dealer Customer Success Manager - Michigan

UVeye

Detroit, MI • On-site, Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We're looking for a Strategic Dealer Customer Success Manager to lead execution across a portfolio of six enterprise dealer groups in Michigan and the surrounding area, representing some of the most high-value and high-visibility partnerships in our business. These engagements are closely monitored at the executive level and directly tied to enterprise expansion.
This role is not a traditional Customer Success position. It is a strategic operator role responsible for driving measurable business outcomes, influencing multi-location operations, and shaping the playbooks that scale across the organization.
Reporting to the VP of Customer Success, you will operate as the connective tissue between the field and executive leadership-owning performance, surfacing insights, and driving cross-functional alignment to unlock growth.
A day in the life and how you'll make an impact:
  • Own business outcomes across assigned enterprise dealer groups-not just account health, but adoption, ROI, and expansion readiness
  • Drive operational consistency across dozens of rooftops by influencing Service and Sales leadership-not just individual contributors
  • Lead multi-location adoption strategies across Fixed Ops (service lane) and Variable Ops (sales, appraisals, merchandising)
  • Identify systemic gaps across dealer groups and implement scalable solutions-not one-off fixes
  • Translate complex performance data into clear, executive-level insights that inform company strategy
  • Surface patterns, risks, and opportunities across accounts to influence expansion decisions at the leadership level
  • Partner cross-functionally with Sales, Product, Support, and Operations to remove blockers and drive measurable outcomes
  • Build, test, and refine playbooks that can scale across hundreds of locations
  • Operate with a high degree of autonomy-prioritizing where to focus across multiple enterprise accounts
  • Travel strategically to key locations to drive impact, validate execution, and accelerate performance (~40-50%)

Requirements
  • 10+ years of experience in Automotive SaaS, dealership operations, or enterprise-level account management
  • Proven experience managing complex, multi-location or enterprise accounts with measurable business impact
  • Strong understanding of dealership operations across both Fixed Ops and Variable Ops
  • Demonstrated ability to influence leadership-level stakeholders and drive change across organizations
  • Strategic thinker with the ability to identify patterns and scale solutions across accounts
  • Exceptional business acumen-you understand revenue drivers, operational levers, and ROI
  • Highly autonomous-you don't wait for direction, you create it
  • Strong analytical and storytelling skills-you can turn field data into executive insight
  • Proficiency in Salesforce (or similar CRM) and performance analytics tools
  • Willingness and ability to travel ~40-50% based on business need

Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $110,000-130,000. In addition, this position is also eligible for Bonus.
Travel & Physical Requirements:
This role involves regular on-site work within dealership environments and requires approximately 50% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.
The role also requires the ability to work in varying environmental conditions, including heat, cold, rain, or other outdoor elements commonly experienced at dealership locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why UVeye:
  • Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
  • Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
  • Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.

Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply