Customer Success Manager Remote Edtech Jobs in Ontario

Account Manager

Remote, Canada | Full-Time

This posting reflects an actively open, existing vacancy at Peak Sales Recruiting.
Our remote opportunity is within Canada and at your home office location, as per our company remote policy.

About Peak Sales Recruiting

At Peak Sales Recruiting, our purpose is clear: we drive organizations and individuals to achieve excellence.

For more than two decades, we have partnered with growth-oriented organizations across North America to identify and secure exceptional B2B sales talent. As a leading executive search firm focused exclusively on sales, we help companies build elite teams that drive revenue, accelerate growth, and create lasting competitive advantage.

Our success is built on four core values:

• Driven to Achieve Excellence
• Disciplined to Do the Right Thing the Right Way
• Of Service to Empower Excellence in Others
• Always Improving to Reach New Heights

We believe exceptional results come from discipline, accountability, continuous improvement, and a genuine commitment to serving others. Our team thrives in a high-performance, fully remote environment where collaboration and ownership drive meaningful outcomes for clients and candidates alike.

Position Summary

We are looking for an Account Manager to join our growing team.

Operating within a retained executive search model, you will own client relationships, manage search engagements from intake through placement, and collaborate closely with a dedicated team of Executive Sales Recruiters to deliver top-performing B2B sales talent across North America. Unlike traditional agency environments, our Account Managers are provided with active search engagements from day one, so you can focus on delivering results and expanding relationships rather than chasing new business.

What You'll Be Doing

Search Project Management

• Lead and manage retained search engagements from intake through successful placement.
• Partner closely with Executive Sales Recruiters to identify and secure exceptional B2B sales talent.
• Execute each search using Peak's proven methodology to ensure consistency, quality, and client satisfaction.
• Ensure timely delivery and a high standard of execution throughout the search process.
• Achieve and exceed quarterly placement and performance objectives.

Client Relationship Management

• Build trusted, long-term relationships with clients by understanding their business objectives and talent strategies.
• Serve as the primary point of contact throughout each engagement.
• Deliver a consultative, high-touch experience that reflects Peak's commitment to excellence.
• Expand existing relationships through repeat business, referrals, and strategic account growth opportunities.
• Identify opportunities to support clients with additional hiring needs and talent solutions.

Talent Assessment and Customer Success

• Develop a deep understanding of client requirements and organizational needs.
• Assess candidate fit and provide strategic recommendations to clients.
• Guide clients through the search process to ensure successful hiring outcomes.
• Deliver solutions that consistently exceed expectations and create long-term partnerships.

Performance Excellence

• Consistently achieve and exceed revenue, activity, and placement goals.
• Generate accurate forecasts to support business planning and resource allocation.
• Maintain disciplined CRM management and data integrity within Salesforce.
• Manage multiple search engagements simultaneously without sacrificing quality.
• Demonstrate Peak's purpose and values in every interaction.

Collaboration and Continuous Improvement

• Partner cross-functionally with Executive Sales Recruiters and internal teammates to deliver exceptional results.
• Share best practices and contribute to the ongoing development of processes and standards.
• Support a culture of accountability, teamwork, and continuous improvement.
  

What You Bring

• 3-10 years of successful 360 recruitment experience within an executive search, staffing, or headhunting environment.
• Demonstrated success managing search engagements, developing client relationships, and achieving revenue targets.
• Proven ability to consistently exceed sales quotas and performance objectives.
• Strong business acumen with the ability to consult credibly with senior leaders and decision-makers.
• Exceptional communication, relationship-building, and problem-solving skills.
• Highly organized, disciplined, and capable of managing multiple opportunities simultaneously.
• Experience with Salesforce, CRM systems, and data management tools is preferred.
• A growth mindset aligned with Peak's core values of excellence, discipline, service, and continuous improvement.
  

What We Offer

Remote-First, Flexible Culture

100% remote work environment with company-provided equipment. Our model gives you autonomy and flexibility, built on trust and clear expectations rather than watching a clock.

Wellness and Growth:

• Three weeks of vacation, plus five PTO days annually
• Comprehensive benefits after 90 days
• RRSP matching after six months
• $750 annual Health & Wellness Allowance, in addition to our benefits program
• Uncapped commissions and performance incentives
• Ongoing professional development and career advancement opportunities
  

Why Peak Sales Recruiting?

At Peak Sales Recruiting, you will join a team that believes excellence is a journey, not a destination. You will have the opportunity to work alongside high-performing professionals, build meaningful client partnerships, and contribute to the success of organizations across North America.

If you are energized by relationship management, thrive in a performance-driven environment, and are committed to delivering exceptional outcomes, we invite you to join us and help shape the future of sales recruitment.

Our Commitment to Diversity, Equity & Belonging

Peak is committed to building a team that reflects the range of experience and perspective our clients and candidates bring to us every day. We evaluate every application on merit, fit against our values, and demonstrated ability to do the work, and we welcome applicants of all backgrounds.

If you require an accommodation at any stage of our interview process, let us know and we will work with you to provide one.

AI in Recruitment at Peak

Peak Sales Recruiting does not use artificial intelligence to screen applications. Every application is reviewed by a member of our team.

Official Recruitment Notice

All applications to Peak Sales Recruiting are reviewed directly by our internal team. Legitimate communication from us will only come from an email address ending in [@peaksalesrecruiting.com, confirm exact domain].

Peak will never ask you for payment, banking details, or personal financial information at any stage of our recruitment process. If you receive a suspicious message claiming to represent Peak, please reach out to us directly to verify it before responding.

Compensation & Pay Transparency

At Peak, we believe in pay transparency, equity, and fairness. We benchmark compensation against comparable executive search and B2B sales talent organizations, and we review our ranges regularly to keep them competitive and aligned with market data.

Expected first-year total annual compensation for this role ranges from $125,000 to $160,000+, consisting of a competitive base salary, uncapped commissions, and performance-based incentives. Actual earnings will vary based on experience, results, and overall contribution, with top performers having the opportunity to exceed this range.