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Customer Success Manager Remote Edtech Jobs in Nebraska

Hogg Robinson Group

$88K - $163K/yr

We're here to help our colleagues achieve success and offer an inclusive and collaborative culture ... Advanced proficiency with pipeline management, with CRM experience, preferably Salesforce

Harris

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Committed to excellence in patient care and customer service. * Ability to troubleshoot minor ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Demonstrated success managing full-cycle, complex sales processes * Experience leading customer ...

Sbdinc

Project Solutions Manager

Omaha, NE · Remote

$105K - $169K/yr

Project Solutions Manager - Remote/Field Based Come build your career. It takes great people to ... Identify new opportunities for SBD to add value, streamline procedures, and enhance customer ...

Sbdinc

$105K - $169K/yr

... Remote/Field-based 60% Travel Expected Come make the world and accelerate your success. It takes ... Develop demand and sales of products by investigating and resolving customer problems, recommend ...

Harris

This remote role welcomes candidates anywhere in the US. Salary: 140K - 160K AI & Innovation ... Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ...

Harris

This remote role welcomes candidates anywhere in the US. Salary: 140K - 160K AI & Innovation ... Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ...

Samsung Electronics

$143K/yr

... success. * Lead joint business planning sessions, QBRs, and other strategic meetings to drive ... Experience in CRM, such as Salesforce.com * Coordinates the involvement of company personnel ...

Samsung Semiconductor, Inc.

$143K/yr

... success. * Lead joint business planning sessions, QBRs, and other strategic meetings to drive ... Experience in CRM, such as Salesforce.com * Coordinates the involvement of company personnel ...

Alteryx

Overview The Sr. Relationship Manager is an individual contributor role within Customer Success ... A monthly Connectivity Plus stipend of $150 to support remote work- related expenses An annual $200 ...

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Customer Success Manager Remote Edtech information

How does a customer success manager in remote Edtech typically collaborate with product and support teams to enhance the user experience?

As a remote Customer Success Manager in Edtech, you will regularly coordinate with both product and support teams to relay customer feedback, report common user issues, and advocate for feature improvements that address real classroom needs. Collaboration often involves virtual meetings, shared project management tools, and ongoing communication to ensure that customer insights are incorporated into product updates and support strategies. This cross-functional teamwork is essential for driving user satisfaction and ensuring that educators and learners achieve their desired outcomes with the platform.

What does a customer success manager do in a remote Edtech company?

A Customer Success Manager (CSM) in a remote Edtech company is responsible for ensuring that educational institutions or individual users achieve their desired outcomes while using the company's digital learning products and services. They onboard new clients, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. Working remotely, they utilize digital communication tools to build strong relationships, gather feedback, and collaborate with internal teams to improve the product experience.

What is the difference between Customer Success Manager Remote Edtech vs Customer Support Specialist Remote Edtech?

AspectCustomer Success Manager Remote EdtechCustomer Support Specialist Remote Edtech
Primary RoleBuilds long-term relationships, onboarding, and retention of clientsProvides technical assistance and resolves user issues
Required SkillsCustomer relationship management, communication, onboardingTechnical troubleshooting, communication, problem-solving
Work EnvironmentClient-facing, proactive engagement, strategic focusHelp desk, reactive support, technical troubleshooting
Common CertificationsCustomer success certifications, CRM toolsTechnical support certifications, product-specific training

While both roles involve customer interaction in the Edtech industry, the Customer Success Manager focuses on proactive relationship building and retention, whereas the Customer Support Specialist handles reactive technical issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a customer success manager in a remote Edtech role, and why are they important?

To thrive as a Customer Success Manager in remote edtech, you need expertise in client relationship management, a solid understanding of educational technology products, and often a bachelor's degree in a related field. Familiarity with CRM platforms like Salesforce, support ticketing systems, and virtual meeting tools is typically required. Outstanding communication, problem-solving, and self-motivation are essential soft skills for building trust and guiding clients in a remote setting. These skills ensure customer satisfaction, drive product adoption, and foster long-term partnerships crucial to the success of both clients and the company.

What are popular job titles related to Customer Success Manager Remote Edtech jobs in Nebraska?

For Customer Success Manager Remote Edtech jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Remote Edtech jobs in Nebraska look for?

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Cities in Nebraska with the most Customer Success Manager Remote Edtech job openings:

Customer Success Manager Remote Edtech jobs near you

Remote BCBA | CEUs + Leadership Development

BK Behavior

Lawrence, NE • Remote

$69K - $85K/yr

Full-time

Posted 20 hours ago

Posted today

Job description

Board Certified Behavior Analyst

We are seeking a Board Certified Behavior Analyst (BCBA) to provide remote Applied Behavior Analysis (ABA) services to children and families across multiple states. In this role, you will conduct assessments, develop and oversee individualized treatment plans, supervise behavior technicians, and collaborate with caregivers to support meaningful and measurable progress.

Responsibilities

  • Conduct behavioral assessments and develop individualized ABA treatment plans
  • Provide clinical supervision and guidance to behavior technicians implementing programs
  • Monitor client progress and adjust treatment plans as needed
  • Collaborate with caregivers and multidisciplinary teams to support treatment goals
  • Maintain accurate documentation and ensure services align with ethical and clinical standards

Qualifications

  • Active BCBA certification in good standing
  • Master’s degree in Behavior Analysis, Psychology, Education, or a related field
  • Experience providing ABA services to individuals with autism or developmental disabilities preferred
  • Strong communication and organizational skills

What We Offer

  • Fully remote position with flexible scheduling
  • No minimum or maximum caseload requirements
  • No non-compete agreements
  • LBA Expansion Program with support and reimbursement for additional state licensure
  • A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and professional success