Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry ... Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision ...
Customer Success Manager
Centennial, CO · On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry ... Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
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Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... StarTech.com is a global leader in tech connectivity solutions, manufacturing a wide range of ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic ... StarTech.com is a global leader in tech connectivity solutions, manufacturing a wide range of ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...
Customer Success Manager
Rocky Hill, CT · On-site
$60K - $70K/yr
R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays a critical role in ...
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Customer Success Manager
Rocky Hill, CT · On-site
$60K - $70K/yr
R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays a critical role in ...
Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...
Customer Success Manager , : , ' , B2B-. ': * B2B . * . * . * , . * support, product tech . * . * . : * 1+ Customer Success Manager, Technical/Product Support specialist , QA, Project/Product Manager ...
Customer Success Manager
Rocky Hill, CT · On-site
R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays a critical role in ...
Customer Success Manager
Rocky Hill, CT · On-site
R.I.D.E. (Passion - Respect - Initiative - Dependability - Ethical) core tenants * Work well independently and with a team Why This Role Matters The Customer Success Manager plays a critical role in ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing ...
Customer Success Manager Role Summary We are looking for an individual who demonstrates strong ... Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing ...
Customer Success Manager
Vienna, VA · On-site
As a Customer Success Manager, you will help customers successfully adopt and operationalize Antithesis within their engineering organizations. You will work closely with customers, Forward Deployed ...
Customer Success Manager
Vienna, VA · On-site
As a Customer Success Manager, you will help customers successfully adopt and operationalize Antithesis within their engineering organizations. You will work closely with customers, Forward Deployed ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Oakland, CA · On-site
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of ...
Customer Success Manager DOSS is seeking a curious, proactive, and technically-leaning Customer Success Manager to join our growing post-sales team. The incumbent will serve as the primary point of ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
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Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Irving, TX · On-site
As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...
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Customer Success Manager
Irving, TX · On-site
As a Customer Success Manager, you are responsible for building and maintaining relationships with new and existing clients to ensure their continued satisfaction. The Customer Success Manager is an ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy Customer Success Manager (CSM) to be the champion of our Enterprise ...
Customer Success Manager Reports to: Customer Success Team Manager Organization: Customer Success We're looking for a high-energy Customer Success Manager (CSM) to be the champion of our Enterprise ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Manufacturing R information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success manager manufacturing r jobs pay per year?
As of Jun 23, 2026, the average yearly pay for customer success manager manufacturing r in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
How does a Customer Success Manager in the manufacturing sector typically collaborate with production and sales teams?
As a Customer Success Manager in manufacturing, you’ll frequently bridge the gap between customers, production, and sales. You’ll work closely with the production team to ensure customer specifications and delivery timelines are met, while also communicating feedback and resolving issues that may arise during the order fulfillment process. Collaboration with the sales team is essential for understanding customers’ long-term goals and identifying opportunities for upselling or cross-selling. This cross-functional teamwork ensures a seamless customer experience and helps build lasting client relationships.
What does a Customer Success Manager do in the manufacturing industry?
A Customer Success Manager (CSM) in manufacturing acts as the main point of contact between a manufacturing company and its clients after a sale is made. Their primary goal is to ensure clients are satisfied with the products and services, help them achieve their business objectives, and address any issues that may arise. CSMs often provide onboarding assistance, training, ongoing support, and feedback to internal teams for continuous improvement. They play a vital role in building long-term relationships, increasing customer retention, and identifying new business opportunities within existing accounts.
What is the difference between Customer Success Manager Manufacturing R and Customer Support Specialist Manufacturing R?
| Aspect | Customer Success Manager Manufacturing R | Customer Support Specialist Manufacturing R |
|---|---|---|
| Primary Focus | Building long-term client relationships, ensuring product adoption, and maximizing customer satisfaction | Providing technical support, troubleshooting, and resolving customer issues |
| Required Skills | Communication, relationship management, product knowledge, problem-solving | Technical knowledge, troubleshooting, communication skills |
| Work Environment | Customer-facing, strategic, often involves account management | Technical support centers, call centers, or help desks |
| Common Certifications | Customer success certifications, industry-specific knowledge | Technical support certifications, product-specific training |
While both roles involve customer interaction within the manufacturing industry, the Customer Success Manager Manufacturing R focuses on fostering long-term relationships and ensuring customer success, whereas the Customer Support Specialist Manufacturing R primarily handles technical issues and troubleshooting. Understanding these differences helps companies assign the right roles to meet customer needs effectively.
What are the key skills and qualifications needed to thrive as a Customer Success Manager in Manufacturing, and why are they important?
To thrive as a Customer Success Manager in Manufacturing, you need expertise in account management, a solid understanding of manufacturing processes, and often a bachelor's degree in business, engineering, or a related field. Familiarity with CRM platforms (like Salesforce), ERP systems, and data analysis tools is commonly expected. Outstanding communication, problem-solving abilities, and relationship-building skills set top performers apart in this role. These skills and qualities are crucial for driving customer satisfaction, retention, and business growth within the competitive manufacturing sector.
$83K - $117K/yr
Other
Medical, Dental, Vision, Retirement
Posted 18 days ago
Job description
Job Title: Customer Success Manager
Location: Centennial, CO
Industry: Manufacturing
Pay: $83,000 - $117,000 annually
Benefits: Eligible for Medical, Dental, Vision, 401K
About Our Client:
Addison Group is partnering with a well-established manufacturing organization seeking a Customer Success Manager to join its team. This role is ideal for a relationship-focused leader who enjoys balancing strategic account management, customer advocacy, team development, and cross-functional collaboration in a fast-paced environment.
Job Description:
The Customer Success Manager will oversee key customer relationships while supporting the day-to-day success of the customer service team. This individual will serve as a trusted partner to customers, drive service excellence, and collaborate with internal departments to ensure a seamless customer experience from order fulfillment through product delivery.
Key Responsibilities:
- Manage a portfolio of high-value customer accounts and foster long-term partnerships
- Act as the primary escalation resource for complex customer issues and service concerns
- Provide guidance, coaching, and support to Customer Service Representatives
- Conduct regular team check-ins, performance discussions, and mentoring activities
- Partner with Sales, Operations, Production, Quality, Engineering, and Supply Chain teams to support customer needs
- Communicate proactively regarding production schedules, delivery timelines, product launches, and service updates
- Monitor customer performance metrics, forecasts, and account trends to identify opportunities and risks
- Support onboarding activities and implementation efforts for new customers and programs
- Help improve internal processes, communication standards, and service workflows
- Participate in customer meetings, business reviews, facility visits, and other account management activities
- Maintain accurate customer records and system data within ERP platforms
Qualifications:
- 5+ years of experience in Customer Success, Account Management, Customer Service, or a related client-facing role
- Experience managing strategic customer relationships in a manufacturing or industrial environment strongly preferred
- Previous leadership, mentoring, or team development experience
- Strong communication, relationship-building, and conflict-resolution skills
- Ability to manage multiple priorities while maintaining exceptional customer service
- Proficiency with ERP systems and Microsoft Office applications
- Experience with manufacturing processes, production environments, or supply chain operations is highly desirable
- Strong analytical, organizational, and problem-solving abilities
Additional Details:
- Direct-hire opportunity
- 100% onsite position in Centennial, CO
- Full-time schedule with a 7:30 AM start time
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.