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Customer Success Manager Manufacturing R Jobs (NOW HIRING)

GBG

Customer Success Manager

Atlanta, GA

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

Just Radon

Be Seen First

Customer Success Manager

Portland, OR · Remote

$20 - $37/hr

The Customer Success Manager plays a crucial role in fostering strong relationships with small business clients to ensure their satisfaction and long-term engagement with the company. As part of a ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth within the dynamic tech industry. The ideal candidate ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

GetChange Corp

Customer Success Manager

San Francisco, CA · On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

RCRM Onboarding

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution tailored for recruitment and headhunting/executive search firms. Trusted by agencies in over 100 countries ...

Clarivate

Customer Success Manager

Philadelphia, PA · Hybrid

We are looking for a Customer Success Manager to join our Customer Success Team in Ann Arbor or Philadelphia (hybrid). This is an amazing opportunity to work with innovative library software ...

GBG

Customer Success Manager

Boston, MA · On-site

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

GBG

Customer Success Manager

Manchester, NH · On-site

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise

Canopy Works

Customer Success Manager

Customer Success Manager (CSM) Location: Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel ...

GardaWorld

Customer Success Manager

Hanover, MD

$70K/yr

Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth? Join ECAM as a ...

GardaWorld

Customer Success Manager

Hanover, MD · On-site

$70K/yr

Lead the Way as a Customer Success Manager. Are you passionate about helping customers, building strong relationships, and turning great service into long-term retention and growth. Join ECAM as a ...

Schlumberger

Customer Success Manager

Houston, TX · On-site

The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...

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All JobsCustomer Success Manager Manufacturing R Jobs

Customer Success Manager Manufacturing R information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager manufacturing r jobs pay per year?

As of Jun 23, 2026, the average yearly pay for customer success manager manufacturing r in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does a Customer Success Manager in the manufacturing sector typically collaborate with production and sales teams?

As a Customer Success Manager in manufacturing, you’ll frequently bridge the gap between customers, production, and sales. You’ll work closely with the production team to ensure customer specifications and delivery timelines are met, while also communicating feedback and resolving issues that may arise during the order fulfillment process. Collaboration with the sales team is essential for understanding customers’ long-term goals and identifying opportunities for upselling or cross-selling. This cross-functional teamwork ensures a seamless customer experience and helps build lasting client relationships.

What does a Customer Success Manager do in the manufacturing industry?

A Customer Success Manager (CSM) in manufacturing acts as the main point of contact between a manufacturing company and its clients after a sale is made. Their primary goal is to ensure clients are satisfied with the products and services, help them achieve their business objectives, and address any issues that may arise. CSMs often provide onboarding assistance, training, ongoing support, and feedback to internal teams for continuous improvement. They play a vital role in building long-term relationships, increasing customer retention, and identifying new business opportunities within existing accounts.

What is the difference between Customer Success Manager Manufacturing R and Customer Support Specialist Manufacturing R?

AspectCustomer Success Manager Manufacturing RCustomer Support Specialist Manufacturing R
Primary FocusBuilding long-term client relationships, ensuring product adoption, and maximizing customer satisfactionProviding technical support, troubleshooting, and resolving customer issues
Required SkillsCommunication, relationship management, product knowledge, problem-solvingTechnical knowledge, troubleshooting, communication skills
Work EnvironmentCustomer-facing, strategic, often involves account managementTechnical support centers, call centers, or help desks
Common CertificationsCustomer success certifications, industry-specific knowledgeTechnical support certifications, product-specific training

While both roles involve customer interaction within the manufacturing industry, the Customer Success Manager Manufacturing R focuses on fostering long-term relationships and ensuring customer success, whereas the Customer Support Specialist Manufacturing R primarily handles technical issues and troubleshooting. Understanding these differences helps companies assign the right roles to meet customer needs effectively.

What are the key skills and qualifications needed to thrive as a Customer Success Manager in Manufacturing, and why are they important?

To thrive as a Customer Success Manager in Manufacturing, you need expertise in account management, a solid understanding of manufacturing processes, and often a bachelor's degree in business, engineering, or a related field. Familiarity with CRM platforms (like Salesforce), ERP systems, and data analysis tools is commonly expected. Outstanding communication, problem-solving abilities, and relationship-building skills set top performers apart in this role. These skills and qualities are crucial for driving customer satisfaction, retention, and business growth within the competitive manufacturing sector.

Customer Success Manager

Careers at Level Data | Level Data

Kalamazoo, MI • Remote

Full-time

Retirement, PTO

Posted 17 days ago

Job description

Level Data Career Opportunity: Customer Success Manager, State Implementations

Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational success? If so, Level Data invites you to join our team as a Customer Success Manager. We're on a mission to empower states with trustworthy data, allowing educational leaders to focus on what truly matters: their learners.

About Us: At Level Data, we believe that clean, reliable data is the foundation of effective decision-making in K-12 education. Our simple solutions ensure that states receive data they can trust, enabling educators to make informed choices. We're committed to quality, trust, and collaboration, and we're looking for a like-minded individual to join our dynamic team.

The Company is supported by a fully remote workforce.

Role Overview: As a Customer Success Manager of State Implementations, you'll play a pivotal role in ongoing project maintenance and relationship management, driving value for customers. Here's what we're seeking:

  • GRR and NRR Impact: You're adept at delivering Gross Retention Rate (GRR) and Net Revenue Retention (NRR) impact within a growing organization. Your ability to retain and expand relationships with clients is crucial.
  • Results in State DOE or Large-Scale Environment: You've demonstrated measurable results in a State Department of Education (DOE) or similar large-scale setting. You are proficient in leveraging various customer success metrics to identify trends across their book of business, an essential strategy for effective management.
  • SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract management at a Software as a Service (SaaS) company. You can strategize with internal teams to proactively support and anticipate customer needs and potential issues to help build resources and awareness with end users and maintain and increase customer sentiment and retention.

Qualifications:

  • Bachelor's degree in a relevant field (Education, Data Science, Business, etc.)
  • Proven track record of achieving GRR and NRR targets
  • Experience working with state-level education systems or large-scale data environments
  • Familiarity with SaaS implementation and maintenance processes

Why Join Level Data?

  • Meaningful Impact: Your work directly influences education outcomes.
  • Collaborative Culture: We value teamwork, transparency, and shared success.
  • Professional Growth: Opportunities to learn, lead, and make a difference.
  • Flexible Work Environment: Embrace remote work, with occasion travel.

If you're ready to contribute to a culture of trust, collaboration, and results, apply today! Let's empower educational leaders together.


Benefits

  • Unlimited vacation
  • 4% 401k Match
  • Competitive Healthcare

All positions are subject to background evaluations and a pre-employment drug screening.

Apply