New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · On-site
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
New York, NY · On-site
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
New York, NY · On-site +1
$25K - $30K/mo
Our Customer Success Managers bring energy, creativity and a strong sense of product evangelism to their day-to-day work. We understand our customers' strategy, vision and goals and - as trusted ...
New
New York, NY · On-site +1
$25K - $30K/mo
Our Customer Success Managers bring energy, creativity and a strong sense of product evangelism to their day-to-day work. We understand our customers' strategy, vision and goals and - as trusted ...
New
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Quick apply
New York, NY · Remote
$120K - $170K/yr
As a Customer Success Manager , you'll own relationships with Sweep's largest and most complex enterprise accounts. You'll act as both strategic advisor and technical expert, ensuring seamless ...
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
Quick apply
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
New York, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
New York, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
Manhattan, NY · On-site
As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...
Manhattan, NY · On-site
As our first dedicated Customer Success Manager, you will define and own the post-sales motion for Nominal. You will be responsible for ensuring our customers achieve rapid value, drive ongoing ...
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
We are looking for a Customer Success Manager to help customers successfully adopt and maximize value from Luminance's enterprise LegalTech platform. This role is ideal for someone who enjoys working ...
New York, NY · Hybrid
Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing ...
Quick apply
New York, NY · Hybrid
Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing ...
Holmdel, NJ · On-site
$110 - $160/hr
The Customer Success Manager is a key enterprise-facing leadership position responsible for fostering deep, strategic partnerships with WorkWave's largest customers. This role serves as the principal ...
New
Holmdel, NJ · On-site
$110 - $160/hr
The Customer Success Manager is a key enterprise-facing leadership position responsible for fostering deep, strategic partnerships with WorkWave's largest customers. This role serves as the principal ...
New
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
Manhattan, NY · On-site
Mission As a Customer Success Manager, your role is to oversee and drive the success of our US clients. The relationship starts the moment the agreement is signed - sometimes earlier - and you'll own ...
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming ...
Quick apply
New York, NY · On-site
$130K - $140K/yr
Customer Success Manager | NY, NY | (OTE): $130,000 - $140,000 | Full-Time (on-site) About the Company Equal Access is partnering with a well-established, fast-growing technology company transforming ...
New York, NY · On-site
Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing ...
New York, NY · On-site
Customer Success Manager Location: Hybrid in New York City (3 day in-office requirement) Qualifications: * 3+ years of experience in Customer Success, Account Management, Sales, or any client facing ...
New York, NY · On-site
The Role We're hiring a Customer Success Manager to join Modo's Customer Success team in New York. Today, that model runs on a partnership: an Account Manager owns the strategic relationship, the ...
New York, NY · On-site
The Role We're hiring a Customer Success Manager to join Modo's Customer Success team in New York. Today, that model runs on a partnership: an Account Manager owns the strategic relationship, the ...
The Role We're hiring a Customer Success Manager to join Modo's Customer Success team in New York. Today, that model runs on a partnership: an Account Manager owns the strategic relationship, the ...
The Role We're hiring a Customer Success Manager to join Modo's Customer Success team in New York. Today, that model runs on a partnership: an Account Manager owns the strategic relationship, the ...
New York, NY · On-site
$115K - $125K/yr
The Role We are seeking a Customer Success Manager for our growing US team based in New York City. The Customer Success team is responsible for driving an exceptional experience and sustained value ...
New York, NY · On-site
$115K - $125K/yr
The Role We are seeking a Customer Success Manager for our growing US team based in New York City. The Customer Success team is responsible for driving an exceptional experience and sustained value ...
New York, NY · On-site
$115K - $125K/yr
The Role We are seeking a Customer Success Manager for our growing US team based in New York City. The Customer Success team is responsible for driving an exceptional experience and sustained value ...
New York, NY · On-site
$115K - $125K/yr
The Role We are seeking a Customer Success Manager for our growing US team based in New York City. The Customer Success team is responsible for driving an exceptional experience and sustained value ...
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for the world's largest asset managers and fund administrators to reduce operational complexity. We're ...
New York, NY · On-site
Customer Success Manager Northeast - Boston, NYC (Hybrid) OnCorps is building AI-powered agents for the world's largest asset managers and fund administrators to reduce operational complexity. We're ...
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
Quick apply
New York, NY · Hybrid
$75K - $100K/yr
As a Customer Success Manager at Smartly.io you will... * Act as the main point of contact for customers to deliver an exceptional customer experience and ensure they get the most value out of their ...
$33.6K - $43.7K
4% of jobs
$43.7K - $53.8K
10% of jobs
$60.8K is the 25th percentile. Wages below this are outliers.
$53.8K - $63.9K
16% of jobs
$63.9K - $74K
15% of jobs
The median wage is $77.9K / yr.
$74K - $84.1K
14% of jobs
$84.1K - $94.2K
14% of jobs
$97K is the 75th percentile. Wages above this are outliers.
$94.2K - $104.3K
10% of jobs
$104.3K - $114.4K
10% of jobs
$114.4K - $124.5K
4% of jobs
$124.5K - $134.6K
2% of jobs
$134.6K - $144.7K
2% of jobs
$33.6K
$85.8K
$144.7K
A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.
A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.
To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.
The top searched job categories for Customer Success Manager Edtech jobs in Matawan, NJ are:
Cities near Matawan, NJ with the most Customer Success Manager Edtech job openings:
Full-time
Re-posted 4 days ago
