ZipRecruiter

Log In

1

Customer Success Manager Edtech Jobs in Kansas (NOW HIRING)

CoLab Software

Partner with Customer Success Managers, Solutions Engineers, and the Implementation Specialist to translate real-world customer friction into learning priorities Design & Build Scalable Learning ...

Steadily

Agency Success Manager

Overland Park, KS · On-site

$120K/yr

... Agency Success Manager in the Kansas City Metro area who is the very best at what they do. We've ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Steadily

Agency Success Manager

Overland Park, KS · On-site

$120K/yr

... Agency Success Manager in the Kansas City Metro area who is the very best at what they do. We've ... Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ...

Wolters Kluwer

Sales Business Retention Rep

Topeka, KS · On-site

$48K - $54K/yr

The Customer Success Manager (CSM) plays a critical role in helping customers realize value from their investment in Lippincott Solutions. This role partners closely with customers and internal teams ...

Steadily

Agency Success Associate

Overland Park, KS · On-site

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

Steadily

Agency Success Associate

Overland Park, KS · On-site

$100K/yr

Provide excellent and timely customer service to agents. * Troubleshoot and resolve issues that may ... We're growing fast, we manage over $20 billion in risk, and we're exceptionally well-funded.

cove

Implementation Manager

Independence, KS

$90K - $100K/yr

About You You've worked in Implementation/Onboarding or Customer Success at a B2B SaaS company ... You directly managed implementation projects for clients and ensured their initial steps in the ...

New

NetApp

Technical Account Manager

Wichita, KS · On-site

Job Summary As a Technical Account Manager (TAM) at NetApp, you will blend technical expertise with ... The TAM partners closely with customers to understand their business goals, build technical success ...

NetApp

Technical Account Manager

Wichita, KS · Hybrid

Job Summary Technical Account Manager (Cloud-Focused) - Azure and/or AWS experience required ... The TAM partners closely with customers to understand their business goals, build technical success ...

previous page

Showing results 41-60

All JobsCustomer Success Edtech JobsCustomer Success Manager Edtech JobsCustomer Success Manager Edtech Jobs in Kansas

Customer Success Manager Edtech information

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Kansas?

For Customer Success Manager Edtech jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager Edtech jobs in Kansas look for?

The top searched job categories for Customer Success Manager Edtech jobs in Kansas are:

What cities in Kansas are hiring for Customer Success Manager Edtech jobs?

Cities in Kansas with the most Customer Success Manager Edtech job openings:

Customer Success Manager Edtech jobs near you
Infographic showing various Customer Success Manager Edtech job openings in Kansas as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Supervisor - Signature - St. Joseph, MO

United Parcel Service (UPS)

Kansas City, KS

Full-time

Posted 8 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,350 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Schedule: Monday through Friday, 8:00 AM - 5:00 PM

Work Arrangement: Hybrid. Minimum of 3 days in person per week, with flexibility to work from an office location or from home, based on business needs and preference.

Territory: This role will cover the territory of St. Joseph, MO; Kansas City, MO; Liberty, MO; and Clarinda, IA.
The Customer Success Job Family focuses on cultivating strong client relationships, driving retention, and identifying upsell opportunities by ensuring satisfaction, promoting service adoption, and supporting business goals. The Customer Success Supervisor plays a key role in maintaining client satisfaction, resolving issues, and identifying growth opportunities through strategic engagement, performance monitoring, and data-driven insights. This role also manages a high volume of accounts, contributing to scalable retention and revenue growth.

Career Track Description: Provides specific functional or subject matter expertise. Primary focus is individual expertise. Skills are typically acquired through university education and experience within a field. May lead others in the capacity of a "player coach", typically leading smaller teams.

Career Level Description: May lead projects/processes with moderate risk, and/or complexity; May lead small teams. Prioritizes tasks within team; collaborates and coordinates with other team members. Provides guidance to team members with less experience or knowledge. Solves problems that are difficult and sometimes complex. Uses subject matter knowledge to influence others; May coach and review work of lower level professionals; Acts as a resource for colleagues with less experience. Impacts the achievement of customer, operational, project or service objectives; work is guided by team and/or department objectives.

Preferred Experience: Cold Chain and Non-Medical Dry Ice Shipper experience preferred.

Additional Requirements:

  • Strong written and verbal communication skills.
  • Ability to self-manage and complete tasks independently.
  • Ability to coordinate cross-functional support as needed.
  • Potential overnight travel depending on the candidate's residence location relative to the assigned territory.

Required Qualifications:

  • 5 years of customer service/customer success experience.
  • 1-3 years of sales experience.
  • Bachelor's Degree required.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

What UPS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply