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Customer Success Enablement Jobs (NOW HIRING)

DISCO

Customer Success Enablement Manager (remote)

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact The Enablement Manager drives the success of our Customer success teams and how they interact with and bridge the communication among our sales and additional customer-facing teams. They ...

DISCO

Customer Success Enablement Manager (remote)

Chicago, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Your Impact The Enablement Manager drives the success of our Customer success teams and how they interact with and bridge the communication among our sales and additional customer-facing teams. They ...

Crusoe

Director, Customer Enablement

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's degree * 8+ years leading Customer Enablement, Customer Success Enablement, Technical ... Enablement, Learning & Development, or Customer Education organizations * 3+ years leading managers ...

Crusoe

Director, Customer Enablement

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's degree * 8+ years leading Customer Enablement, Customer Success Enablement, Technical ... Enablement, Learning & Development, or Customer Education organizations * 3+ years leading managers ...

Crusoe

Director, Customer Enablement

San Francisco, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's degree * 8+ years leading Customer Enablement, Customer Success Enablement, Technical ... Enablement, Learning & Development, or Customer Education organizations * 3+ years leading managers ...

Omada Health

Customer Experience Enablement Senior Manager

  • Medical

  • Dental

  • Vision

  • Retirement

Omada is hiring a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers (CSMs) show up in front of customers, customized to their size and service level. This role ...

Uncountable

Customer Success Associate

New York, NY · On-site

$80K - $90K/yr

As a Customer Success Associate, you'll drive adoption at our largest and most strategic accounts ... Create reusable enablement assets that scale beyond the accounts you touch directly Drive AI ...

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Showing results 21-40

All JobsCustomer Success Enablement Jobs

Customer Success Enablement information

See salary details

$32.5K

$83.1K

$140K

How much do customer success enablement jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer success enablement in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success enablement professional, and why are they important?

To thrive as a Customer Success Enablement professional, you need expertise in customer success strategies, training development, and data analysis, often supported by a background in business, communications, or related fields. Familiarity with customer relationship management (CRM) platforms, learning management systems (LMS), and tools like Salesforce or Gainsight is typically required. Exceptional communication, problem-solving, and collaboration skills help you effectively empower customer success teams and drive adoption of best practices. These abilities are crucial for optimizing team performance, ensuring consistent customer experiences, and supporting business growth.

What is customer success enablement?

Customer Success Enablement refers to the strategies, processes, and tools that empower customer success teams to deliver better outcomes for clients. This includes providing training, resources, and technology that help customer success managers (CSMs) engage customers more effectively and drive product adoption. The goal is to ensure CSMs have everything they need to support customers throughout their journey, leading to higher satisfaction, retention, and growth. Enablement may involve onboarding programs, playbooks, content development, and performance analytics tailored to the customer success function.

How does a customer success enablement professional typically collaborate with customer success managers and other departments?

Customer Success Enablement professionals work closely with customer success managers (CSMs) to develop training, resources, and processes that improve customer interactions and outcomes. They regularly partner with product, sales, and marketing teams to ensure CSMs have the latest knowledge and tools, and to align messaging and strategy across the customer journey. This collaborative environment helps drive consistent onboarding, ongoing education, and successful adoption of products or services, ultimately enhancing customer satisfaction and retention.

What cities are hiring for Customer Success Enablement jobs?

Cities with the most Customer Success Enablement job openings:

What are the most commonly searched types of Customer Success Enablement jobs?

The most popular types of Customer Success Enablement jobs are:

What states have the most Customer Success Enablement jobs?

States with the most job openings for Customer Success Enablement jobs include:

Infographic showing various Customer Success Enablement job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Manager - Customer Success Enablement

Penske

Reading, PA • On-site

Full-time

Re-posted yesterday

Job description


Position Summary:
The Customer Success team is integral to the overall success of the Penske Digital Experience. They are the driving force behind ensuring the successful use, adoption, and retention of our products and services. Working cross functionally, and with our customers, this team ensures we're building products that our customers love. The Manager of Customer Success is a member of the leadership team that will help to support this effort by coaching and driving CSMs to deliver and demonstrate value for customers. The Manager of Customer Success will play a key role in ensuring that CSMs help customers to achieve their desired outcomes with our products and services.
This individual will be responsible for the hiring, training, and managing of the CSM members of the Success team. They will also be responsible for coaching CSMs to meet (or exceed) key individual and team performance goals, metrics, and objectives.
This position is based out of our corporate headquarters in Reading, PA 4 days per week and 1 day per week of work from home.
Major Responsibilities:
• Recruit, Hire, Onboard, and Develop CSMs
• Help to develop CS Enablement Strategy
• Monitor efficacy of CS Programs
• Customer Success Upskilling
• Customer Success Competency
• Manage and Enable Customer Success team
• Other projects and tasks as assigned
Qualifications
Qualifications:
• Bachelor's degree preferred in Business Administration, Marketing, Management, Communication, Technology, etc. If no degree, equivalent work experience is required.
• Minimum 5 years prior experience in Customer Success, Account Management or other related customer-facing roles.
• Interviewing / Hiring / Firing experience
• Minimum 2 years of people management experience
• Has demonstrable leadership skills
• Customer Service skills
• Excellent communication skills, both written and verbal
• Detail oriented with strong organizational and time management skills
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer
About Us
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

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