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Customer Success Director Jobs in Foley, AL (NOW HIRING)

Nations Roof

Director of Business Services

Mobile, AL · On-site

$120 - $180/hr

Director of Business Services 2 days ago Requisition ID: 2613 Lead Operational Excellence. Build ... Demonstrated success improving operational performance, customer experience, and organizational ...

Sodexo

Sales Director

Mobile, AL · On-site +1

$134K - $209K/yr

... is rooted in customer centricity, financial acumen, trust-building, and persistence. This ... Success in this role is measured by quota attainment and the ability to influence client outcomes ...

aan

Customer Accounts Advisor

Pensacola, FL

$14 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ...

aan

Customer Accounts Advisor

Pensacola, FL · On-site

$14 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ...

Aaron's

Customer Accounts Advisor

Pensacola, FL · On-site

$14 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ...

Aaron's

Customer Accounts Advisor

Pensacola, FL · On-site

$14 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ...

Aaron's

Customer Accounts Advisor

Pensacola, FL · On-site

$14 - $14.50/hr

Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate ... Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and ...

ABB

Program Leader Critical Industries

AL · Remote

Strategic Program Director __ Your role and responsibilities: As the Program Leader for Critical Industries, you will drive operational excellence and customer success across our highest-value ...

Topgolf

Director of Instruction

Mobile, AL · On-site

We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction ... SUCCESS Customer Focus | Building strong customer relationships and delivering customer-centric ...

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Showing results 1-20

All JobsCustomer Success JobsCustomer Success Director JobsCustomer Success Director Jobs in Foley, AL

Customer Success Director information

See Foley, AL salary details

$32.9K

$103.9K

$153.2K

How much do customer success director jobs pay per year?

As of Aug 23, 2026, the average yearly pay for customer success director in Foley, AL is $103,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is a customer success director?

A Customer Success Director is a senior leader responsible for overseeing customer success teams and strategies within a company. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, leading to increased customer satisfaction, retention, and growth. They work closely with other departments, such as sales and product, to align customer needs with business objectives and drive long-term value. Additionally, they analyze customer feedback, develop best practices, and mentor customer success managers to deliver exceptional experiences.

What does a customer success director do?

A customer success director oversees a team of specialists whose role is to manage the relations with their client base to ensure their continued growth and retention. Your responsibilities as director include client management and the development of initiatives and campaigns to identify revenue-generating and marketing opportunities. You work proactively with your staff to improve the performance of the company and optimize the use of its products and services. Your duties also involve training both staff and customers and troubleshooting any gaps in delivery and efficiency.

What are the key skills and qualifications needed to thrive as a customer success director, and why are they important?

To thrive as a Customer Success Director, you need a deep understanding of customer relationship management, account strategy, and data-driven decision making, usually backed by a bachelor’s degree and significant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce, customer analytics tools, and project management software is typically required. Exceptional leadership, strategic thinking, and communication skills set top performers apart, enabling them to inspire teams and build strong client partnerships. These skills and qualities are vital for driving customer satisfaction, retention, and long-term business growth.

How does a customer success director typically collaborate with other departments to drive customer satisfaction and retention?

A Customer Success Director works closely with teams such as Sales, Product, and Support to ensure a seamless customer experience. They often participate in cross-functional meetings to address customer feedback, align on client goals, and strategize on account renewals or upsell opportunities. By fostering open communication and sharing insights from customer interactions, they help other departments understand and address client needs, ultimately driving higher satisfaction and retention rates. This collaborative approach is essential for identifying and resolving pain points while supporting overall business objectives.
More about Customer Success Director jobs

What are the most commonly searched types of Customer Success jobs in Foley, AL?

The most popular types of Customer Success jobs in Foley, AL are:

What job categories do people searching Customer Success Director jobs in Foley, AL look for?

The top searched job categories for Customer Success Director jobs in Foley, AL are:

What cities near Foley, AL are hiring for Customer Success Director jobs?

Cities near Foley, AL with the most Customer Success Director job openings:

Customer Success Director jobs near you
Infographic showing various Customer Success Director job openings in Foley, AL as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $103,925 per year, or $50 per hour.

Customer Success Executive (Florida)

Hippocratic AI

Pensacola, FL • On-site

Other

Posted 20 days ago

Job description

Customer Success Executive

Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems. This role is designed for professionals who thrive in onsite, high-touch implementation environments, similar to forward-deployed teams at top consulting firms.

As Customer Success Executive, you will be physically present at client sites every week, working alongside clinical, operational, and IT leaders to implement, operationalize, and scale Hippocratic AI's solutions. You will own post-sale execution — ensuring measurable outcomes, strong adoption, and durable change in real-world clinical environments.

This role partners closely with the Customer Success Director and acts as the tip of the spear for HippocraticAI within assigned health systems.

What You'll Do
  • Serve as a forward-deployed implementation and customer success lead, spending multiple days per week onsite at assigned client locations.
  • Own post-sale delivery: workflow discovery, solution configuration, rollout, and adoption across nursing and clinical operations.
  • Build and maintain strong relationships with healthcare staff, operational leaders, executives, and IT teams, acting as a trusted advisor and execution partner.
  • Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes.
  • Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring ongoing adoption and measurable, sustained success.
  • Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and broader healthcare operations.
  • Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns.
  • Collaborate with internal teams such as product, sales, and engineering to relay client feedback, influence roadmap priorities, and improve user experiences.
  • Establish and track metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies—present results to client and internal stakeholders.
  • Collaborate with client leadership teams to share best practices from AI implementation, including presenting at conferences/webinars on the impact of AI in Nursing and Health System Operations.
  • This role requires a minimum of 25-50% travel, which may include overnight or out-of-state trips.
What You Bring

Must-Have:

  • Bachelor's degree from an accredited university is required.
  • 5+ years of health systems experience, including customer success, account management, or project management.
  • Experience leading complex, onsite implementations in clinical or operational healthcare environments.
  • Exceptional relationship-building skills across an organization, from front-line staff to executives.
  • Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements.
  • Experience working with cross-functional teams in a fast-paced startup environment.
  • Strong project management skills with the ability to manage multiple workstreams onsite.
  • Comfortable operating autonomously in a client-embedded role.
  • Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.

Nice-to-Have:

  • Experience deploying or scaling technology (AI, digital health, or enterprise SaaS) in healthcare settings.
  • Advanced knowledge of healthcare workflows and compliance standards.
  • Background in healthcare consulting, transformation initiatives, or system-wide implementations.
  • Experience presenting outcomes and best practices at conferences or executive forums.

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.

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