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Customer Success Associate Jobs in Wheat Ridge, CO

Overwatch Agriculture

Customer Success Lead

Boulder, CO · On-site

$80K - $110K/yr

We are seeking a dedicated and experienced Customer Success Lead with a strong background in agriculture and software to join our team. This full-time, on-site role is crucial in ensuring our clients ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Nutrislice

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Company: Nutrislice Work Type: Remote Employment: Full Time Location: US Seniority: Mid Level Technologies: Salesforce, ChurnZero Requirements: 3+ years in software ...

Planisware

Customer Success Manager

Denver, CO · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. He/She will be accountable for overall customer ...

Trimble

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

G2 Venture Partners

Customer Success Manager

Denver, CO · On-site

$155K - $175K/yr

Customer Success Manager Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own ...

Trimble, Inc.

Customer Success Manager

Westminster, CO · On-site

$53K - $73K/yr

Empower Success: Become our next Customer Success Manager (Construction Tech Focus)! Are you ready to drive the digital transformation of the construction industry? We are looking for a creative ...

Crusoe

Customer Success Manager

Denver, CO · On-site

$155K - $175K/yr

Customer Success Manager Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own ...

Frontsteps

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant-someone who views ...

FRONTSTEPS

Customer Success Manager

Denver, CO · On-site

$65K - $85K/yr

We are looking for a high-velocity, solution-driven Customer Success Manager who wants to do more than close tickets and chase case-closure metrics. We want an Embedded Consultant--someone who views ...

Auto Store

Customer Success Manager

Denver, CO · On-site

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

TrackVia

Customer Success Manager

Denver, CO · On-site

$100 - $120K/hr

At TrackVia, we don't split Customer Success and Account Management, you're responsible for both growing revenue and delivering value. We've found this setup works best as you get to know your ...

AutoStore

Customer Success Manager

Denver, CO

Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers to build and maintain our key customer relationships ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Wheat Ridge, CO

Customer Success Associate information

See Wheat Ridge, CO salary details

$19.7K

$56.3K

$98.8K

How much do customer success associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success associate in Wheat Ridge, CO is $56,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Wheat Ridge, CO? The most popular types of Customer Success jobs in Wheat Ridge, CO are:
What job categories do people searching Customer Success Associate jobs in Wheat Ridge, CO look for? The top searched job categories for Customer Success Associate jobs in Wheat Ridge, CO are:
What cities near Wheat Ridge, CO are hiring for Customer Success Associate jobs? Cities near Wheat Ridge, CO with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $56,315 per year, or $27.1 per hour.

Customer Success Manager

P3 Hotel Software

Boulder, CO • On-site

Other

PTO

Re-posted 18 days ago

Job description

Company Description
P3 has over 25 years' experience providing high-quality technology solutions for international hotels and chains. We are a leading provider of guest facing technology for the Hotel industry such as booking engines, online check-in/out, Kiosk checkin/checkout and loyalty software that are custom-designed and built for each client's unique brand.
Over the last 6 years, we have seen steady growth in our customer base and have tripled our number of customers. We are growing more each year and are looking for new talents to join our teams.
We are open and transparent so that we can continually look for ways to improve our products and how to serve our clients. Personal development and team growth are actively encouraged both on and off the pitch.
Job Description:
Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3.
The successful applicant has previous experience working in a fast-moving technical environment. Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving oriented individual with an interest and natural aptitude for software and technology who enjoys direct contact with clients.
The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ongoing onboarding of new customers in North America.
Desired Skillset:
  • Internet architecture
  • Experience with Oracle Opera (V5 or Cloud) or other PMS systems
The Customer Success Manager will:
  • Work with the Development team to drive the vision and development of software products and the ongoing client services requests.
  • Have a significant role in quality and is the only team member empowered to accept stories as complete.
  • Project management several customers through an onboarding process.
Responsibilities:
  • Work with the clients to help them onboard to our product portfolio.
  • Collaborate with the clients and to coordinate project schedules, budgets, and staffing
  • Effectively communicate the clients requests in the P3 backlog of development requests including success criteria to the development team so that they can provide work estimates and accept and complete work to the satisfaction of the clients.
  • Communicate with the client on a regular basis to provide feedback on progress of implementation of projects and releases.
  • Manage project risk and resolve project issues.
Must be able to:
  • Work on own initiative.
  • Manage daily and weekly priorities.
  • Liaise effectively with clients, developers and support team.
  • Good written and telephone communication skills.
Key daily tasks of Customer Success Manager:
  • Weekly/daily customer calls or face to face meetings and quarterly meetings.
  • Quality assurance in line with Visual UI designs and product specifications,
  • Assisting customers with Reporting
  • Check that support tickets are being dealt with promptly and within the SLA agreement.
  • Chase support tickets.
  • Chasing up quotation with customers.
Project management skills:
  • Project plans
  • Create and manage project to-do / bug list
  • In house production meetings
Benefits:
  • Possible opportunity to travel to Dublin, Ireland
  • Hybrid working environment: remote work and working from the office; our office will be set in Kiln, Boulder.
  • Team building trips in great locations to energize and inspire
  • Other benefits: Healthcare, flexible working hours.
  • Salary depends on your level of experience and qualifications. P3 invests in our staff and gives them the opportunity to grow and develop.
Further Details
  • Interviewing now, starting immediately
  • All candidates must have a valid working visa to work in USA.
  • We can do interviews outside of the normal 9-5 so no need to use up annual leave!

Apply