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Customer Success Associate Jobs in Wheat Ridge, CO

Symmetrio

Customer Success Manager

Denver, CO · On-site

$120 - $190/hr

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Symmetrio

Customer Success Manager

Denver, CO · Remote

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Symmetrio

Customer Success Manager

Denver, CO · On-site +1

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Trimble

Manager, Customer Success

Westminster, CO · On-site

Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to shape the future of customer engagement for top-tier clients at Trimble? We are seeking a strategic ...

Melio

Customer Success Manager

Denver, CO · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Trimble, Inc.

Manager, Customer Success

Westminster, CO · On-site

Drive Transformation and Growth as Manager, Customer Success - Strategic Accounts! Are you ready to shape the future of customer engagement for top-tier clients at Trimble? We are seeking a strategic ...

Kinective

Customer Success Manager

Golden, CO · On-site

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Symmetrio

Customer Success Manager

Denver, CO

The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

P3 Hotels

Customer Success Manager

Boulder, CO · On-site

$60 - $80/hr

Due to the expansion of our customer base, we are looking for a Customer Success Manager to join the P3. The successful applicant has previous experience working in a fast-moving technical ...

New

Trimble

Manager, Customer Success

Westminster, CO · On-site +1

$89K - $123K/yr

Transform Customer Success as Manager, Customer Success AECO Americas Are you a strategic leader passionate about empowering teams and driving customer growth? Join Trimble to lead a dedicated team ...

Trimble, Inc.

Manager, Customer Success

Westminster, CO · On-site

$89K - $123K/yr

Transform Customer Success as Manager, Customer Success AECO Americas Are you a strategic leader passionate about empowering teams and driving customer growth? Join Trimble to lead a dedicated team ...

Spgi

Customer Success Manager

Denver, CO · On-site

$59K - $84K/yr

The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus ...

S&P Global

Customer Success Manager

Denver, CO · On-site

$59K - $84K/yr

The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus ...

Menlo Ventures

Customer Success Manager

Denver, CO · On-site

$89.10 - $123.75/hr

As a Senior Customer Success Manager, you will operate with a high degree of autonomy and ownership, balancing depth with key accounts and efficiency across your portfolio, while contributing to how ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Wheat Ridge, CO

Customer Success Associate information

See Wheat Ridge, CO salary details

$19.7K

$56.3K

$98.8K

How much do customer success associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer success associate in Wheat Ridge, CO is $56,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $69,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Wheat Ridge, CO?

The most popular types of Customer Success jobs in Wheat Ridge, CO are:

What job categories do people searching Customer Success Associate jobs in Wheat Ridge, CO look for?

The top searched job categories for Customer Success Associate jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Customer Success Associate jobs?

Cities near Wheat Ridge, CO with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $56,315 per year, or $27.1 per hour.

Customer Success Specialist

Shopventory Inc., DBA Thrive

Denver, CO • Remote

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

At Thrive Inventory, our mission is simple: help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As a Customer Success Specialist, you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You'll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.

Requirements

  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to learn new software quickly and explain technical concepts in a simple, customer-friendly way.
  • Highly organized with strong attention to detail.
  • Self-motivated and comfortable working independently in a remote environment.
  • Ability to manage multiple priorities while maintaining a positive customer experience.
  • Experience in customer success, customer support, account management, retail, inventory management, or point-of-sale systems is a huge plus.

Bonus points:

- Spanish Speaker

Why Join Thrive Inventory?
  • Fully remote position with a collaborative and supportive team.
  • Opportunity to make a meaningful impact on thousands of growing businesses.
  • Work with an innovative software platform that continues to evolve with customer needs.
  • Competitive compensation.
  • Opportunities for professional growth and development.
  • Be part of a company that genuinely values customer success and employee collaboration.

Benefits

  • Medical Coverage
  • Dental Care
  • Eye Care
  • 401(k) Savings Plan with Discretionary Match
  • Fifteen (15) Paid Days Off First Year of Service
  • Twenty (20) Paid Days Off after 1 Year Anniversary
  • Nine (9) Paid Holidays
  • Recruitment Referral Bonus
  • Stock Options
  • Fully remote
  • Company provided computer & equipment

Compensation Range: $50,000-$65,000 DOE

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