Customer Success Associate Jobs in Talbott, TN (NOW HIRING)

CarMax, the way your career should be! 

Position Overview

As an Inventory Associate, you’ll play a vital role in ensuring every customer enjoys a seamless experience at CarMax. This is more than just a job—it’s an opportunity to grow in a fast-paced, innovative environment where your contributions truly matter. At CarMax, we bring out the best in you as you help us deliver vehicles that meet standards of quality and reliability.

If you’re looking to start a career in the auto industry, join a company that’s leading the way. You’ll gain hands-on experience, learn our business from the ground up, and develop skills that set you up for long-term success. CarMax is proud to be the nation’s largest retailer of used cars, and we’re committed to helping you build a rewarding future.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Accurately log and track vehicle deliveries and inventory to maintain operational efficiency
• Move and position vehicles across the lot to ensure easy customer access and viewing
• Maintain a clean, welcoming environment that reflects CarMax’s commitment to excellence
• Perform vehicle reconditioning tasks such as cleaning, vacuuming, and detailing to meet customer expectations
• Collaborate with a skilled team to learn best practices for delivering exceptional customer experiences
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• High level of motivation and attention to detail in a dynamic work environment
• Valid driver’s license with a clean driving record
• Strong communication and teamwork skills to support a collaborative culture
• Ability to work outdoors in all weather conditions and adapt to changing environments
• Flexibility to work evenings and weekends as needed
• Comfort working in outdoor settings, including noisy or inclement weather conditions

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. 
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.  If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. 

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. 

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.