ZipRecruiter

Log In

1

Customer Success Associate Jobs in Springboro, OH

Wawa, Inc.

Customer Service Associate

Cincinnati, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ...

Wawa, Inc.

Customer Service Associate

Huber Heights, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ...

Wawa, Inc.

Customer Service Associate

Miamisburg, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ...

Wawa, Inc.

Customer Service Associate

Mason, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ...

Wawa, Inc.

Customer Service Associate

Cincinnati, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by ...

Wawa, Inc.

Customer Service Associate

Cincinnati, OH · On-site

$15 - $18.75/hr

We're proud to be a part of a winning team of Associate owners who shape our success. We're ... As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by ...

Synergy Sales Inc

Be Seen First

Customer Sales Associate

Kettering, OH · On-site

$800 - $1.2K/wk

We are currently hiring a Customer Sales Associate to join our growing team and support our customer-facing sales campaigns in a fast-paced retail and promotional environment. This position is ideal ...

Synergy Sales Inc

Be Seen First

Customer Sales Associate

Kettering, OH · On-site

$800 - $1.2K/wk

We are currently hiring a Customer Sales Associate to join our growing team and support our customer-facing sales campaigns in a fast-paced retail and promotional environment. This position is ideal ...

Donatos Pizza

Customer Service

Wilmington, OH

$13.50/hr

Restaurant Associates are high-energy team players who serve our customers and produce the finest ... Sets the next shift up for success. * Services the customer while using the cash register to ...

Tricehealthcare

Customer Support Associate V

Milford, OH · On-site

$12.50 - $17.50/hr

We are the first line of contact for our internal and external customers to ensure the success of every sale. Accuracy is critical as you'll be responsible for accurately recording customer orders ...

previous page

Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Springboro, OH

Customer Success Associate information

See Springboro, OH salary details

$16.3K

$46.7K

$82K

How much do customer success associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer success associate in Springboro, OH is $46,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $57,800.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Springboro, OH? The most popular types of Customer Success jobs in Springboro, OH are:
What are popular job titles related to Customer Success Associate jobs in Springboro, OH? For Customer Success Associate jobs in Springboro, OH, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Springboro, OH look for? The top searched job categories for Customer Success Associate jobs in Springboro, OH are:
What cities near Springboro, OH are hiring for Customer Success Associate jobs? Cities near Springboro, OH with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Springboro, OH as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,723 per year, or $22.5 per hour.

Associate Success Coach (Part-Time)

Sinclair Community College

Dayton, OH • On-site

$17.98/hr

Part-time

Retirement

Posted 14 days ago

Job description

Position Information
Position Information (Default Section)
Job Title
Associate Success Coach (Part-Time)
Location
Main Campus - Dayton, OH
Job Number
05516
Department
Tutoring & Learning Center
Job Category
Support
Job Type
Part-Time
Status
Regular
Job Open Date
07/23/2026
Resume Review Date
08/07/2026
Closing Date
08/06/2026
Open Until Filled
No
Position Summary
Coaching to Complete is an award-winning, embedded coaching model where a Success Coach is partnered with a faculty member to better support learners in Sinclair's classrooms of all types.
Under the direction of the Supervisor for Coaching to Complete, and in collaboration with the Manager of the Tutoring and Learning Center, this person will provide course-based coaching for face-to-face, virtual, blended, and online students. Their primary focus is on retention and completion by providing culturally-responsive communication plans, classroom interventions, and an overall learning experience which facilitates on-time progress and completion in assigned courses. Duties included, but are not limited to, troubleshooting in-course, and personal issues with current students in a specified population, working with the Research Analytics and Reporting Department and Tutoring and Learning Center leadership to create impact reports in learning eLearn/Brightspace technology and assisting instructional designers and students with Learning Management Systems needs, and helping the department refine and create new tools for student support and feedback.
The hourly pay rate for this position is $17.98 at a maximum of 28 hours per week.
Why work for Sinclair College?
The following are some of the benefits that part-time staff with Sinclair College receive:
  • Tuition waiver for employee for 3 credit hours per semester
  • Opportunity for advancement and promotion
  • Support for continued professional development and education
  • OPERS pension participation, with 14% employer contribution
  • 14 days of annually observed company holidays, part-time employees are paid for regularly scheduled hours on these days
  • High quality programs and events for work-life balance

*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
Principal Accountabilities
  • Work with supervisor for the Coaching to Complete Initiative and other staff to facilitate culturally-responsive communication plans, classroom interventions, and an overall learning experience which facilitates on-time progress and completion in eLearn-facilitated courses
    • Document engagement with students
  • Communicate closely with assigned faculty to avoid redundant outreach, synchronize a plan for the semester, and identify special areas of need in the course
  • Communicate regularly with supervisor and faculty about student progress, and respond to any areas of concern raised by faculty
  • Become familiar with organization of the course, due dates, assignment expectations, and how grades are calculated
  • Monitor student grades after each assignment and send reminders of upcoming due dates
  • Monitor term-by-term success outcomes for the target student population(s) and execute revised communications, tools, resources, and interventions as needed to maintain success rates
  • Become familiar with Sinclair's Academic Calendar (i.e. withdraw, registration, last day for refund, etc.) and have up-to-date and working knowledge of campus events and resources available to students
  • Collaborate with Senior Success Coaches to prioritize and facilitate delivery and outcomes for student surveys, focus groups, and other student-facing feedback mechanisms to improve the online student experience
  • Develop a pool of potential students that may be called upon to share their success stories for marketing and feedback needs
  • Other duties as assigned

Requirements
  • Minimum of an associate's degree required; bachelor's degree preferred
  • Minimum of one (1) year in education or similar field required
  • Direct experience working with students required
  • Experience with one or more Learning Management Systems preferred
  • Demonstration of resourcefulness in problem solving required
  • Good working knowledge of MS Office applications including Outlook, Word, Excel, and PowerPoint required
    • Ability to learn new applications required
  • Strong interpersonal and professional communication skills and good etiquette with regard to telephone, written, and face to face communication is required
  • Ability to exercise good judgement with confidential information and electronic record keeping and file management required
  • Ability to work effectively in a fast-paced, high-energy environment with frequent interruptions, providing customer service and managing multiple concurrent assignments as required
  • Demonstration of strong organization and time management skills and the ability to effectively prioritize tasks and produce accurate work on time and under pressure required
  • Experience with Data Analytics tools and/or student outcomes reporting is preferred

Apply