Napa, CA · On-site
$21 - $24/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Napa, CA · On-site
$21 - $24/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Santa Rosa, CA · On-site
$20 - $23/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Santa Rosa, CA · On-site
$20 - $23/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Windsor, CA · On-site
$20 - $23/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Windsor, CA · On-site
$20 - $23/hr
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...
Petaluma, CA · On-site
$18.35/hr
Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final ... Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits
Petaluma, CA · On-site
$18.35/hr
Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final ... Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits
Petaluma, CA · On-site
$18.35/hr
Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final ... Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits
Petaluma, CA · On-site
$18.35/hr
Provide excellent Customer Service? * Love your Community? * Love Food? Join our Smart & Final ... Your success starts here! What We Bring * 401(k) Retirement Benefit * Continuing Education Benefits
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$17.25 - $19.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$17.25 - $19.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17.50 - $20/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17.50 - $20/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Petaluma, CA · On-site
$17.50 - $20.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Petaluma, CA · On-site
$17.50 - $20.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$19.75 - $22.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$19.75 - $22.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$17 - $19.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$17.25 - $19.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Napa, CA · On-site
$17.25 - $19.75/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Santa Rosa, CA · On-site
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$16.75 - $19.25/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Novato, CA · On-site
$18 - $20.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
Novato, CA · On-site
$18 - $20.50/hr
... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...
$20.2K - $27.6K
6% of jobs
$27.6K - $35K
9% of jobs
$41.7K is the 25th percentile. Wages below this are outliers.
$35K - $42.4K
10% of jobs
$42.4K - $49.8K
9% of jobs
The median wage is $57.3K / yr.
$49.8K - $57.3K
15% of jobs
$57.3K - $64.7K
21% of jobs
$68.4K is the 75th percentile. Wages above this are outliers.
$64.7K - $72.1K
8% of jobs
$72.1K - $79.5K
13% of jobs
$79.5K - $86.9K
4% of jobs
$86.9K - $94.3K
2% of jobs
$94.3K - $101.7K
2% of jobs
$20.2K
$57.9K
$101.7K
| Aspect | Customer Success Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically a bachelor's degree; experience in customer service or account management | Often a high school diploma or equivalent; customer service experience preferred |
| Work Environment | Proactive engagement with clients, focusing on retention and growth | Reactive support, resolving customer issues and inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and subscription-based companies | Common across various industries including tech, retail, and service sectors |
The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.
Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.
7.4
Based on 6,420 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Get the full story on Breakroom
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The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Retail and manufacturing
10,000+ Employees
Atlanta, GA, US
