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Customer Success Associate Jobs in Providence, RI

Hertz

Flexible Customer Service Associate

Warwick, RI · On-site

$18.50/hr

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue ... and our success and reputation as a company. Individuals are encouraged to apply for positions ...

Stifel

Client Service Associate

Middletown, RI

$41K - $62K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . Under ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

Stifel

Client Service Associate

Middletown, RI

$41K - $62K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

Stifel

Client Service Associate

Middletown, RI · On-site

$41K/yr

Let's talk about how you can find your place here at Stifel, where success meets success . What You ... Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Providence, RI

Customer Success Associate information

See Providence, RI salary details

$18.7K

$53.5K

$94K

How much do customer success associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer success associate in Providence, RI is $53,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $66,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Providence, RI?

The most popular types of Customer Success jobs in Providence, RI are:

What job categories do people searching Customer Success Associate jobs in Providence, RI look for?

The top searched job categories for Customer Success Associate jobs in Providence, RI are:

What cities near Providence, RI are hiring for Customer Success Associate jobs?

Cities near Providence, RI with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Providence, RI as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $53,533 per year, or $25.7 per hour.

Flexible Customer Service Associate

The Hertz Corporation

Warwick, RI

$18.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

140th of 176 rated vehicle equipment hire

Job description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. 

Wage: $18.50/hr

Qualifications: 

Strong oral and written communication of ownership, accountability, and initiative.  Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.  The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. 

Apply today and shift your career into drive for tomorrow! 

Benefits and Perks: 

  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: 
  • Up to 40% off the base rate of any standard Hertz rental 
  • Medical, Dental & Vision plan options 
  • Retirement programs, including 401(k) employer matching 
  • Paid Parental Leave & Adoption Assistance 
  • Employee Assistance Program for employees & family 
  • Educational Reimbursement & Discounts 
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness  
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more 

#zip

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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