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Customer Success Associate Jobs in Meriden, CT (NOW HIRING)

Penske

Customer Service Coordinator

Waterbury, CT

$25/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

Penske

Customer Service Coordinator

Waterbury, CT

$25/hr

With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Qualifications: 2 years of ...

CT Team

Be Seen First

Customer Service/Sales Associate (Entry Level)

Hartford, CT · On-site

$50K - $55K/yr

The CT Team is hiring a full-time Customer Service / Sales Associate to join our growing team. This ... success.

CT Team

Be Seen First

Customer Service/Sales Associate (Entry Level)

Hartford, CT · On-site

$50K - $55K/yr

The CT Team is hiring a full-time Customer Service / Sales Associate to join our growing team. This ... success.

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Meriden, CT

Customer Success Associate information

See Meriden, CT salary details

$18.1K

$51.9K

$91.1K

How much do customer success associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success associate in Meriden, CT is $51,936.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Meriden, CT?

The most popular types of Customer Success jobs in Meriden, CT are:

What are popular job titles related to Customer Success Associate jobs in Meriden, CT?

For Customer Success Associate jobs in Meriden, CT, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Meriden, CT look for?

The top searched job categories for Customer Success Associate jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Customer Success Associate jobs?

Cities near Meriden, CT with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Meriden, CT as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $51,936 per year, or $25 per hour.

Client Success Consultant

All Financial Freedom

Hartford, CT • On-site, Remote

$72K - $108K/yr

Full-time

Posted 14 days ago

Job description

Make an Impact While Building a Professional Career
We're seeking a Client Success Specialist to support individuals and families as they navigate important financial decisions. This position is ideal for professionals who enjoy educating others, solving problems, and providing exceptional service throughout the client experience.
If you thrive in a people-focused environment and are looking for an opportunity with structured training, ongoing mentorship, and room for professional growth, we'd like to meet you.
Previous experience in financial services is not required. We provide comprehensive onboarding, licensing support, and continued professional development for qualified candidates.
Primary Responsibilities
  • Conduct scheduled virtual consultations with new and existing clients.
  • Learn about each client's financial priorities and help them understand available financial strategies.
  • Explain concepts related to retirement planning, income protection, asset accumulation, and legacy planning in a clear and professional manner.
  • Maintain consistent communication throughout the client process to ensure an outstanding experience.
  • Document client interactions accurately while following company procedures and compliance guidelines.
  • Collaborate with experienced team members to provide timely support and client solutions.
  • Participate in ongoing training, coaching, and professional development programs.
What You'll Bring
  • Strong communication and active listening skills.
  • A professional and client-focused approach.
  • Excellent organization and attention to detail.
  • Ability to work independently while managing priorities effectively.
  • Confidence using virtual meeting platforms and technology.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bachelor's degree preferred, or comparable professional experience.
  • Experience in customer service, banking, healthcare, insurance, education, hospitality, account management, or another client-facing profession is beneficial.
  • Ability to build rapport and establish trust with clients from diverse backgrounds.
  • Successful completion of a background check.
  • Willingness to obtain any required state licensing with company assistance.
What You'll Receive
  • Remote work opportunity
  • Flexible scheduling options
  • Structured onboarding program
  • Licensing assistance for qualified candidates
  • Ongoing mentorship from experienced professionals
  • Continuing education and professional development
  • Advancement opportunities based on performance and leadership potential
  • A collaborative, team-oriented work environment
Our Culture
We value integrity, professionalism, collaboration, and continuous improvement. Our team is committed to creating an environment where individuals are encouraged to develop their skills, support one another, and provide an exceptional client experience.
Whether you're looking to transition into financial services or expand your professional career, you'll have access to the training, resources, and support needed to succeed.
If you're ready to join a growing organization that values service, accountability, and professional excellence, we encourage you to apply today.

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