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Customer Success Associate Jobs in Le Mars, IA (NOW HIRING)

Home Depot

Customer Service/Sales

Sioux City, IA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Sioux City, IA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Ross Stores

Retail Associate

Sioux City, IA

$14.50 - $16.50/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

Ross Stores

Retail Associate

Sioux City, IA · On-site

$15 - $17.25/hr

... success and growth. Our focus has always been bringing our customers a constant stream of high ... The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Le Mars, IA

Customer Success Associate information

See Le Mars, IA salary details

$17.5K

$50.2K

$88K

How much do customer success associate jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer success associate in Le Mars, IA is $50,157.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Le Mars, IA?

The most popular types of Customer Success jobs in Le Mars, IA are:

What job categories do people searching Customer Success Associate jobs in Le Mars, IA look for?

The top searched job categories for Customer Success Associate jobs in Le Mars, IA are:

What cities near Le Mars, IA are hiring for Customer Success Associate jobs?

Cities near Le Mars, IA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Le Mars, IA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,157 per year, or $24.1 per hour.

Associate Director of Culinary

Lunchtime Solutions, Inc.

Sioux City, IA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Lunchtime Solutions rating

4.1

Company rating: 4.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

64th of 68 rated caterers

Job description

Associate Director of Culinary – Lunchtime Solutions
Location: Hybrid role with a home-base close to one of our larger school districts in Sioux Falls, SD, Aberdeen, SD, South Sioux City, NE, Hastings, NE, Storm Lake, IA or Columbus, NE. The successful candidate would be expected to be based out of one of these locations while supporting culinary initiatives.
Lunchtime Solutions is seeking an innovative and strategic Associate Director of Culinary to lead culinary excellence across our K-12 food service programs. This leadership role is responsible for menu development, food quality, recipe standardization, culinary training, and operational support. The Associate Director of Culinary will collaborate with Operations, Purchasing, Marketing, Compliance, and Executive Leadership to create high-quality dining experiences that support student satisfaction, customer retention, and company growth.
In this strategic leadership role, you'll influence the dining experience of thousands of students, partner with key business leaders, and help shape the future of school nutrition programs at Lunchtime Solutions. We’re looking for someone who can balance creativity with operational practicality while ensuring programs are financially responsible, compliant, and aligned with Lunchtime Solutions' mission and values.
What You'll Do
Culinary Leadership amp; Innovation
  • Lead menu development, seasonal offerings, and culinary innovation.
  • Research food trends and introduce student-friendly menu concepts.
  • Develop, test, and standardize recipes to ensure quality and consistency.
  • Evaluate new products, ingredients, and preparation methods.
  • Create programs that enhance student engagement and participation.
Food Quality amp; Brand Standards
  • Establish and maintain company-wide culinary standards.
  • Conduct site visits to assess food quality and provide coaching.
  • Ensure consistent presentation, flavor, and execution across locations.
  • Drive continuous improvement through quality-focused initiatives.
Financial amp; Operational Excellence
  • Partner with Purchasing on product sourcing and vendor relationships.
  • Monitor food costs, waste, and product utilization.
  • Recommend menu and product enhancements that support financial goals.
  • Ensure culinary programs are practical and operationally efficient.
Training amp; Team Development
  • Develop culinary training materials and operational resources.
  • Coach and mentor Area Directors, Food Service Directors, and culinary teams.
  • Foster a culture of accountability, learning, and professional growth.
Cross-Functional Collaboration
  • Support promotions, customer presentations, and marketing efforts.
  • Ensure compliance with USDA regulations and company standards.
  • Lead the Culinary Committee and drive strategic culinary priorities.
Customer amp; Business Support
  • Support new business presentations and growth initiatives.
  • Enhance customer satisfaction through innovative dining solutions.
  • Provide culinary expertise for account openings, transitions, and operational challenges.
  • Respond to customer concerns and implement effective solutions.
What We're Looking For
  • Associate's degree in Culinary Arts, Hospitality Management, Nutrition, Food Science, or related field required; Bachelor's degree preferred.
  • 5+ years of culinary leadership experience in K-12, contract food service, or institutional dining.
  • Experience with menu development, recipe standardization, and multi-unit operations.
  • ServSafe Certified Food Protection Manager (or equivalent).
  • Strong leadership, collaboration, communication, and project management skills.
  • Ability to balance food quality, nutrition requirements, operational efficiency, and financial performance.
Why You’ll Love Working With Us
  • Enjoy your evenings and weekends our Monday–Friday daytime schedule means no late nights, no weekends, and no holidays spent in a kitchen.
  • Plan for your future with our 401(k) retirement plan
  • Enjoy work life balance with paid time off and paid holidays
  • Invest in your health with comprehensive medical, dental, and vision coverage for eligible team members.
Our Values
At Lunchtime Solutions, our success comes from team members who:
  • Take pride in what you do
  • Focus on customer success
  • Be a person of integrity
  • Drive to improve
  • Do it with passion
  • Express gratitude
  • Work as a team
  • Pursue lasting partnerships
  • Embrace a healthy work-life balance
If these values resonate with you and you’re passionate about culinary innovation, we’d love to meet you!
Lunchtime Solutions performs post offer background investigations prior to starting employment with our company. This background investigation may involve verifying or reviewing any of the following relevant information: criminal convictions and DMV record if appropriate for the position.
Lunchtime Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, religion, national origin, sexual orientation, gender identity, sex, marital status, disability, or status as a U.S. Veteran. EOE-M/F/Disabled/Vet. View Policy

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