ZipRecruiter

Log In

1

Customer Success Associate Jobs in Jackson, MS (NOW HIRING)

Home Depot

Customer Service/Sales

Madison, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Brandon, MS

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Clinton, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Jackson, MS

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Madison, MS

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Clinton, MS

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Jackson, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Brandon, MS · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Belk

Beauty Flex Associate - Ridgeland

Ridgeland, MS · On-site

$12.50 - $13.75/hr

The Beauty Flex Associate drives sales and delivers a positive customer experience by providing ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Beauty Flex Associate - Ridgeland

Ridgeland, MS · On-site

$13 - $14.25/hr

The Beauty Flex Associate drives sales and delivers a positive customer experience by providing ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Jackson, MS

Customer Success Associate information

See Jackson, MS salary details

$16.1K

$46.2K

$81K

How much do customer success associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate in Jackson, MS is $46,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $57,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Jackson, MS? The most popular types of Customer Success jobs in Jackson, MS are:
What are popular job titles related to Customer Success Associate jobs in Jackson, MS? For Customer Success Associate jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Jackson, MS look for? The top searched job categories for Customer Success Associate jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Customer Success Associate jobs? Cities near Jackson, MS with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Jackson, MS as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,178 per year, or $22.2 per hour.

Account Associate - State Farm Agent Team Member

State Farm

Ridgeland, MS • On-site

$45K - $60K/yr

Full-time

Retirement, PTO

Re-posted 9 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,545 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As Account Associate - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Manage client accounts and update information in the database.
  • Assist clients with policy changes and inquiries.
  • Process insurance claims and follow up with clients on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Compensation: $45,000.00 - $60,000.00 per year
Seeking Currently Licensed Applicants Only
If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in 120 W Jackson St. Ridgeland, Ms. 39157.
  • Our office is open 8:00 a.m. to 5:00 p.m..
  • I have been a State Farm agent since 1980.

Please do not call office - we will contact you
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply