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Customer Success Associate Jobs in Grayson, KY (NOW HIRING)

Torrid

Sales Associate

Ashland, KY

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Fastenal Company

Sales Associate PT

South Point, OH · On-site

$11.50 - $15.75/hr

Kickstart your sales career as a Part-time Sales Associate PT, where every interaction becomes an opportunity to shape customer relationships and drive business success. From developing new ...

Rural King

Firearms Associate

Ashland, KY · On-site

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Qualifications Essential Qualities for Success * High school ...

Rural King

Firearms Associate

Ashland, KY

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None QualificationsEssential Qualities for Success * High school ...

Rural King

Firearms Associate

Ashland, KY · On-site

Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Supervisory Responsibilities None Essential Qualities for Success * High school diploma or ...

Belk

Beauty Flex Associate

Ashland, KY · On-site

The Beauty Flex Associate drives sales and delivers a positive customer experience by providing ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Beauty Flex Associate

Ashland, KY · On-site

The Beauty Flex Associate drives sales and delivers a positive customer experience by providing ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Engineered Profiles LLC

Production Associate

Ironton, OH · On-site

$16/hr

Our mission is to be irresistible to our customers, associates, and community , and we work to ... What Success Looks Like Successful Production Associates are dependable, safety-minded, willing to ...

Belk

Selling Flex Associate

Ashland, KY · On-site

$13.25 - $15.25/hr

The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Selling Flex Associate

Ashland, KY · On-site

$13.25 - $15.25/hr

The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Selling Flex Associate

Ashland, KY · On-site

$13.25 - $15.25/hr

The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Selling Flex Associate

Ashland, KY · On-site

$13.25 - $15.25/hr

The Selling Flex Associate delivers a positive customer experience by providing excellent service ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Ashland, KY · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Belk

Sales Associate - Full Time

Ashland, KY · On-site

$13.25 - $15.25/hr

The Sales Associate delivers a positive customer experience by providing excellent service through ... Ability to take ownership of assigned tasks and contribute to store success. * Communicate with ...

Rural King

Receiving Associate

Ashland, KY · On-site

$15 - $18/hr

One thing our customers appreciate is our unique shopping experience, complete with complimentary ... Qualifications Essential Qualities for Success * At least 1 year of receiving experience or ...

Rural King

Receiving Associate

Ashland, KY

One thing our customers appreciate is our unique shopping experience, complete with complimentary ... QualificationsEssential Qualities for Success * At least 1 year of receiving experience or ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Grayson, KY

Customer Success Associate information

See Grayson, KY salary details

$13.1K

$37.5K

$65.7K

How much do customer success associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success associate in Grayson, KY is $37,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What cities near Grayson, KY are hiring for Customer Success Associate jobs?

Cities near Grayson, KY with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Grayson, KY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

JD Associate - Ashland town Center, Ashland, KY

Finish Line, Inc.

Ashland, KY • On-site

$13.25 - $14.50/hr

Part-time

Retirement

Re-posted 14 days ago

Job description

At JD Finish Line, we're not just selling products; we're creating experiences. Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service. We're on the lookout for talented associates to be a part of our team and drive excellence in every customer interaction.
Position Title: Associate
Job Summary: As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You'll have the ability to shape the store's success and contribute to our company's growth.
Why Join Us?
  • Competitive Pay & Benefits: Enjoy a comprehensive compensation package including retirement plans and employee discounts.
  • Career Growth: We're committed to your professional development and offer opportunities for career advancement within our growing company.
  • Dynamic Environment: Be part of a vibrant team in a fast-paced and rewarding work environment.
  • DE&I Initiatives: Our commitment to Diversity & Inclusion is louder than words. We listen to the voices of our team members, which holds us accountable in creating an equitable and successful company. Together, we are stronger.

Key Responsibilities:
  • Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
  • Sales & Performance:Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
  • Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
  • Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
  • Additional duties and projects as required.

Qualifications:
  • Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
  • Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
  • Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude, reliability, and a strong work ethic.
  • Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
  • Tech-Savvy: Basic math skills and familiarity with POS systems.

Minimum Requirements:
  • A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
  • Availability to work on weekends and holidays as required.
  • Consistent punctuality and regular attendance in line with the company's policies.
  • Clear spoken English to effectively communicate with customers.
  • Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Physical Demands:
  • Requires prolonged standing approximately four to 14 hours per day.
  • Requires stooping and kneeling to place merchandise on customer's feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
  • May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
  • Required to lift items weighing 5 - 25 lbs regularly. In certain circumstances, weights may be higher.
  • Must have good vision, including color differentiation.
  • The work environment for this position is a moderately noisy retail setting.

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). Must be at least 18 years or older. (Individuals 16 years or older may be eligible for hire in the following locations: AL, AZ, AR, CO, FL, GA, ID, IN, KS, KY, MD, ME, MN, MO, NC, NV, NH, NM, OH, OK, RI, SC, TN, TX, VA, WI, WY).
This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.
Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)

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