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Customer Success Associate Jobs in Grayson, KY (NOW HIRING)

Donatos Pizza

Customer Service

Ashland, KY

$11/hr

Restaurant Associates are high-energy team players who serve our customers and produce the finest ... Sets the next shift up for success. * Services the customer while using the cash register to ...

Donatos Pizza

Customer Service

Ashland, KY · On-site

$11/hr

Customer Service Share Apply Part-time Starting at $11.00 per hour Restaurant Associates are high ... Sets the next shift up for success. * Services the customer while using the cash register to ...

Donatos Pizza

Store Associate

Ashland, KY · On-site

$10/hr

Restaurant Associates are high-energy team players who serve our customers and produce the finest ... success by completing food prep, stocking prep-tables, and freezer pulls. * Services the customer ...

Torrid

Sales Associate

Ashland, KY · On-site

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Ashland, KY · On-site

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Ashland, KY · On-site

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

The Pittsburgh Paints Co

Store Sales Associate

Ashland, KY

$13.25 - $15.25/hr

Reporting to the Store Manager, the Store Sales Associate helps drive sales success while maintaining a clean, organized, and customer-focused store environment. The starting pay rate for this role ...

Torrid

Sales Associate

Clarksville, TN

$12.25 - $16.50/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

Torrid

Sales Associate

Ashland, KY

$12.25 - $16.75/hr

We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. As a Torrid Sales Associate, you'll provide the Torrid Connection to every customer through your genuine ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Grayson, KY

Customer Success Associate information

See Grayson, KY salary details

$13.1K

$37.5K

$65.7K

How much do customer success associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success associate in Grayson, KY is $37,453.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What cities near Grayson, KY are hiring for Customer Success Associate jobs? Cities near Grayson, KY with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Grayson, KY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $37,453 per year, or $18 per hour.

Customer Service

Donatos Pizza

Ashland, KY

$11/hr

Part-time

Re-posted 18 days ago

Donatos Pizza rating

5.0

Company rating: 5.0 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

77th of 88 rated restaurants

Job description

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid-shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include stocking paper products, cleaning as needed, working the window or front registers, greeting customers in a friendly and timely manner, and serving Donatos pizza with a smile.

Requirements:

  • Must be able to perform the essential functions of this position safely while meeting productivity standards
  • Able to stand and/or walk entire shift
  • Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
  • Occasional bending and twisting

Duties & Responsibilities:

  • Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
  • Ensures the shift is ready for revenue by completing food prep, stocking, and cleaning.
  • Sets the next shift up for success.
  • Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
  • Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
  • Folds pizza boxes.
  • Effectively communicates with customers, co-workers, and managers in person or over the telephone.
  • Takes customer orders at the register.
  • Completes the meal by offering suggestive sell items to the customers.
  • Offers to refill drinks, provides plates and napkins as needed, and answers customer questions.
  • Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
  • Follows detailed food recipes while completing subs, pizzas, and salads for customers.
  • Full-fill customer orders and verify the accuracy of orders.
  • Provide a friendly and welcoming environment for customers.

Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you’re looking for your first job or want to advance your career, you’ll love being part of a work environment that’s not just rewarding and fun, but supportive too. We’re committed to hiring associates who we feel will be a great fit with the Donatos family – and then empowering them to become leaders who bring out the full potential of everyone around them.

What Donatos Pizza employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Donatos Pizza

Sourced by ZipRecruiter

Donatos Pizza, operating in the food and restaurant industry, is a popular pizza delivery company based in Columbus, OH, US. Established in 1963 by Jim Grote, the company has since expanded its operations across multiple states within the country. Donatos is known for its Edge-to-Edge pizza, which is identified by covering every square inch of pizza with toppings. Their regular menu includes various specialty pizzas, subs, salads, and desserts, all adhering to the business' high-quality food standards.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1963

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