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Customer Success Associate Jobs in Fort Mill, SC

SolarWinds

Customer Lifecycle Manager

Charlotte, NC · On-site

$120 - $180/hr

Experience designing and optimizing customer lifecycle, customer marketing, customer success, growth, retention, or renewal programs. * A strong understanding of post-sale customer journeys ...

New

Pattern Data

Client Success Manager

Charlotte, NC

... customers. We value transparency, thoughtful problem-solving, and authenticity in how we work ... What You'll Do The Client Success Manager plays a critical role in shaping the client experience at ...

Pattern Data

Client Success Manager

Charlotte, NC · On-site

... customers. We value transparency, thoughtful problem-solving, and authenticity in how we work ... What You'll Do The Client Success Manager plays a critical role in shaping the client experience at ...

JPMorgan Chase & Co.

Client Success Officer

Charlotte, NC · On-site

$80 - $100/hr

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

JP Morgan Chase

Client Success Officer

Charlotte, NC · On-site

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

J.P. Morgan

Client Success Officer

Charlotte, NC

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

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Showing results 41-60

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Fort Mill, SC

Customer Success Associate information

See Fort Mill, SC salary details

$16.3K

$46.6K

$81.7K

How much do customer success associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success associate in Fort Mill, SC is $46,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $57,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Fort Mill, SC?

The most popular types of Customer Success jobs in Fort Mill, SC are:

What are popular job titles related to Customer Success Associate jobs in Fort Mill, SC?

For Customer Success Associate jobs in Fort Mill, SC, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Fort Mill, SC look for?

The top searched job categories for Customer Success Associate jobs in Fort Mill, SC are:

What cities near Fort Mill, SC are hiring for Customer Success Associate jobs?

Cities near Fort Mill, SC with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Fort Mill, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $46,566 per year, or $22.4 per hour.

Client Success Representative (Remote)

Demand.com

Charlotte, NC • Remote

Full-time

Re-posted 23 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment