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Customer Success Associate Jobs in Covington, GA

KnitWell Group

Customer Service Specialist

Conyers, GA

$15 - $19.75/hr

Contribute to the store's success by maintaining the highest brand and execution standards. * Support an inclusive and welcoming store environment for customers and associates. You'll bring to the ...

KnitWell Group

Customer Specialist

Snellville, GA · On-site

Success Characteristics: * Understands Hospitality and how we aim to make our customers feel ... All associates are expected to follow these principles in all relationships with other associates ...

Home Depot

Customer Service/Sales

Monroe, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Snellville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Snellville, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Dacula, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Mcdonough, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Conyers, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Covington, GA

Customer Success Associate information

See Covington, GA salary details

$15.7K

$45K

$78.9K

How much do customer success associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success associate in Covington, GA is $44,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $55,600.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Covington, GA? The most popular types of Customer Success jobs in Covington, GA are:
What job categories do people searching Customer Success Associate jobs in Covington, GA look for? The top searched job categories for Customer Success Associate jobs in Covington, GA are:
What cities near Covington, GA are hiring for Customer Success Associate jobs? Cities near Covington, GA with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Covington, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,961 per year, or $21.6 per hour.

Customer Service Specialist

KnitWell Group

Conyers, GA

$15 - $19.75/hr

Full-time

Re-posted 13 days ago

KnitWell Group rating

7.9

Company rating: 7.9 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

3rd of 104 rated fashion retailers

Job description

About usOur founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.


 

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

  • Welcome customers and engage with them to understand their needs and support their shopping experiences.

  • Share your knowledge of our products and services with customers to outfit and inspire them.

  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

  • Promote in-store events and company programs that support the brand.

  • Contribute to the store's success by maintaining the highest brand and execution standards.

  • Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

  • Prior retail experience or customer-focused experience

  • Passion for styling and love of working with people

  • Flexible availability – including evenings, weekends, and holidays

  • Ability to read, write, and communicate in English

  • Proficient with technology, including an ability to operate store systems accurately
     

Benefits

  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands

  • Support for your individual development plus opportunity for growth within our family of brands

  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.


 

Location:

Store 6577-Conyers Crsrds-LaneBryant-Conyers, GA 30013Position Type:Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

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