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Customer Success Associate Jobs in Charleston, SC

Heirloom

Digitizing Specialist III

Charleston, SC · On-site

$10/hr

Coordinate closely with the Customer Success Team regarding order status and special requests ... Associate's or Bachelor's degree in business, technology, media, or a related field is a plus

Ahold Delhaize

PT Customer Lead (506599)

Summerville, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants ...

Ahold Delhaize

PT Customer Lead (437548)

Summerville, SC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide ... PT Customer Lead Food Lion provides equal employment opportunities to all associates and applicants ...

Home Depot

Customer Service/Sales

Charleston, SC · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Charleston, SC

Customer Success Associate information

See Charleston, SC salary details

$17.3K

$49.6K

$87K

How much do customer success associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer success associate in Charleston, SC is $49,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $61,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Charleston, SC?

The most popular types of Customer Success jobs in Charleston, SC are:

What are popular job titles related to Customer Success Associate jobs in Charleston, SC?

For Customer Success Associate jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Charleston, SC look for?

The top searched job categories for Customer Success Associate jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Customer Success Associate jobs?

Cities near Charleston, SC with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Charleston, SC as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $49,590 per year, or $23.8 per hour.

Digitizing Specialist III

Heirloom

Charleston, SC • On-site

$10/hr

Part-time

Re-posted 7 days ago

Job description

Digitizing Specialist III
Heirloom Cloud Corporation is seeking motivated Digitizing Specialists to help preserve priceless family memories and historical media for customers across the United States. This role supports the conversion of aging formats-including VHS tapes, film reels, photo albums, slides, DVDs, and legacy storage media-into secure digital formats for future generations.
Digitizing Specialists play a critical role in delivering exceptional quality, accuracy, and customer trust while working alongside a collaborative operations and customer success team in a fast-growing technology-enabled preservation company.
Responsibilities
  • Train to master advanced media digitization and restoration workflows
  • Receive, inspect, sort, and document inbound customer orders
  • Operate legacy and modern playback equipment to achieve the highest-quality capture possible
  • Capture, organize, and curate digital media within a secure local area network (LAN)
  • Perform quality control checks on digitized content
  • Assist with basic media handling, cleaning, and preparation
  • Coordinate closely with the Customer Success Team regarding order status and special requests
  • Collaborate with Operations Team members to maintain efficient production workflows
  • Help maintain a clean, organized, and secure production environment
  • Support continuous improvement initiatives and operational innovation

Skills & Qualifications
  • Minimum 2 years of experience in customer service, production, technical operations, or a related field
  • Strong organizational skills and attention to detail
  • Self-motivated with the ability to stay productive and goal-oriented on a schedule
  • Comfortable learning and operating computer systems, software, and electronic equipment
  • Strong problem-solving and troubleshooting ability
  • Ability to lift and carry up to 50 pounds
  • Positive attitude and willingness to work as part of a team
  • High school diploma or equivalent required
  • Associate's or Bachelor's degree in business, technology, media, or a related field is a plus
  • Experience with media production, electronics, photography, audio/video equipment, or archival work is a plus

Position Details
  • Location: 2076 Wambaw Creek Road, Charleston, SC 29492
  • Internship, part-time, and full-time opportunities available
  • Flexible scheduling may be available depending on role and availability
  • Compensation starts at $10.00/hour, based on experience and position type
  • Benefits available for eligible full-time employees
  • Clear advancement opportunities are available through promotion to Digitizing Specialist II and Digitizing Specialist I roles, each with increased responsibility and compensation

About Heirloom
At Heirloom Cloud Corporation, we believe memories matter. Our mission is to help families and organizations rescue, preserve, organize, and securely access priceless media before it is lost to time, deterioration, or disaster.

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