Heirloom

14 Heirloom Jobs Hiring Near You

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Flexible hours Engagement: PT, FT, Contract; equity possible for the right fit About Heirloom Heirloom helps families rescue, organize, and enjoy their most meaningful memories-converting tapes, film ...

Customer Success Agent Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these ...

Product Actor

Mount Pleasant, SC ยท On-site

$20 - $40/hr

Mount Pleasant, SC (On-site at Heirloom Headquarters) Type: Part-Time / Contract (Ongoing) Compensation: $20-$40 per hour depending on experience About Heirloom Heirloom helps families protect ...

Marketing Director Heirloom Cloud Corporation seeks a Marketing Director to implement the company's GTM strategy. The Marketing Director is responsible for leading Heirloom's creative team, managing ...

Digitizing Specialist III Heirloom Cloud Corporation is seeking motivated Digitizing Specialists to help preserve priceless family memories and historical media for customers across the United States.

Startup Intern

Charleston, SC ยท On-site

$14.25 - $19/hr

Startup Intern Heirloom Cloud Corporation provides exciting internship opportunities to top students. This is an extremely competitive program, but all are encouraged to apply. Receive the most ...

About Heirloom Heirloom helps families rescue, organize, and enjoy their most meaningful memories-digitizing tapes, film, and photos into a private, secure home for stories. We're building not only ...

DoD SkillBridge Intern - SC

Charleston, SC ยท On-site

$14.25 - $19/hr

SkillBridge Intern Heirloom Cloud Corporation recruits transitioning service members in the Charleston, South Carolina area. The company's DoD SkillBridge internship program is the best way to get ...

DoD SkillBridge Intern- REMOTE

Wilmington, DE ยท On-site +1

$14.50 - $19.50/hr

SkillBridge Intern- REMOTE Heirloom Cloud Corporation recruits remote interns to be part of a fast-growing startup team. Energetic, inquisitive, and goal-orientated SkillBridge-eligible service ...

About Heirloom Heirloom helps families rescue, organize, and enjoy their most meaningful memories-digitizing tapes, film, and photos into a private, secure home for stories. We're building delightful ...

About Heirloom Heirloom helps families rescue, organize, and enjoy their most meaningful memories-digitizing tapes, film, and photos into a private, secure home for stories. We're building delightful ...

Operations Manager - Wambaw Facility The Operations Manager is responsible for running the day-to-day production workflow at Heirloom's Wambaw facility. This role ensures customer media is handled ...

Content Developer

Mount Pleasant, SC ยท On-site

$117K - $122K/yr

About Heirloom Heirloom helps families rescue, organize, and enjoy their most meaningful memories-digitizing tapes, film, and photos into a private, secure home for stories. We're building delightful ...

Heirloom Jobs Information

What are the most popular cities for Heirloom jobs?
What are the most popular states for Heirloom jobs?
Infographic showing various job openings at Heirloom in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.

Customer Success Agent

Heirloom

Mount Pleasant, SC โ€ข On-site

$15/hr

Part-time

Posted 24 days ago


Job description

Customer Success Agent
Heirloom Cloud Corporation seeks Customer Success Agents (CSA) to engage with inbound leads and existing customers. CSAs are given the resources to obsess over guiding these people, both virtually & in person. They identify needs, respond to inquiries, and collaborate with internal departments to optimize the entire Heirloom experience. CSAs provide timely responses to telephone calls, emails, and other correspondence. Successful candidates are competent, conversational, and compassionate to serve others.
Responsibilities
  • Navigate HubSpot for timely Customer Relationship Management (CRM)
  • Process in person Point of Sale (POS) and internet orders in Shopify
  • Guide contacts on a buyer's journey, as the hero to their friends and family
  • Listen empathetically to the contact's problems and suggest Heirloom solutions
  • Communicate with contacts to elevate their status from Leads to Evangelists
  • Advise Heirloom leadership on trends, special inquiries, and potential new products

Skills
  • Proven 2+ years experience in sales or customer service
  • Proven 1+ years experience in CRM (or comparable digital system)
  • Knowledge of Google Workplace; familiarity with HubSpot or Shopify a plus
  • Strong communication skills; Spanish or French language a plus
  • Excellent empathy and listening skills a priority
  • Good organizational and learning skills required
  • Assertiveness and confidence necessary for success
  • High school diploma or GED; BS/BA in business a plus

Details
  • Opportunity for hybrid (in person & remote) work.
  • Contract, intern, part-time, full-time, and equity positions considered.
  • Compensation starts at $15.00/hour. Benefits available for full-time employment.