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Customer Success Associate Jobs in Brea, CA (NOW HIRING)

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$55K - $62K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate ...

Wolters Kluwer N.V.

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer N.V.

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA · On-site

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

Kinetic

Customer Success Associate

Costa Mesa, CA · On-site

The role The Customer Success Associate at Kinetic plays an integral part in the invoicing and billing process for our clients in the automotive industry. You will be responsible for ensuring ...

Wolters Kluwer

Customer Success Associate

Irvine, CA

$41K - $68K/yr

As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce ...

EBizCharge

Client Success Associate

Irvine, CA · On-site

Document client interactions, issues, resolutions, and follow-up activities within Salesforce CRM. * Collaborate with internal teams, including Technical Support, Sales, Product, and Client ...

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Showing results 1-20

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Brea, CA

Customer Success Associate information

See Brea, CA salary details

$19.2K

$54.9K

$96.3K

How much do customer success associate jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success associate in Brea, CA is $54,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,800.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Brea, CA?

The most popular types of Customer Success jobs in Brea, CA are:

What are popular job titles related to Customer Success Associate jobs in Brea, CA?

For Customer Success Associate jobs in Brea, CA, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Brea, CA look for?

The top searched job categories for Customer Success Associate jobs in Brea, CA are:

What cities near Brea, CA are hiring for Customer Success Associate jobs?

Cities near Brea, CA with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Brea, CA as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $54,891 per year, or $26.4 per hour.

Customer Success Associate

Working Capital Marketplace

Irvine, CA • On-site

$39K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

📍 Irvine, CA (In-Office) 💼 Full-Time 💰 $39,520 per year + monthly commissions

Build Relationships. Drive Growth.

At Working Capital Marketplace (WCMP), funding is just the beginning. We're looking for a Customer Success Associate to build lasting relationships with business owners, help them achieve their goals, and identify future financing opportunities.

This role is perfect for someone who enjoys connecting with people, staying organized, and creating value through proactive communication.

What You'll Do

Relationship Management

Manage a portfolio of business owners after funding.

Conduct Monthly Business Reviews to understand client needs and future goals.

Build trust and become your clients' first call for financing needs.

Portfolio Management

Maintain accurate CRM records and client notes.

Collect updated business statements and documentation.

Monitor account activity and coordinate follow-ups.

Opportunity Development

Identify renewal, refinance, and growth opportunities.

Generate referrals through exceptional client service.

Partner with internal teams to deliver the best financing solutions.

What We're Looking For

Required

Strong communication and relationship-building skills.

Highly organized with great attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Positive attitude and team-first mindset.

Preferred

Customer Success, Account Management, Sales, Banking, or Financial Services experience.

Salesforce or CRM experience.

Lending industry experience is a plus but not required.

Why Join WCMP?

Monday–Friday schedule

Paid training

Growth opportunities

Collaborative, high-energy culture

Make a direct impact helping small businesses succeed

Success in This Role

Success is measured by the relationships you build. By staying connected to your clients, maintaining visibility into their businesses, and identifying opportunities before they arise, you'll help drive renewals, referrals, and long-term success.

Ready to Make an Impact?

If you're passionate about building relationships and helping small businesses grow, we'd love to hear from you.

Apply today and become the trusted advisor our clients count on.

Apply