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Customer Success Associate Remote Jobs in Sheboygan, WI

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Manage Associate Marketing Manager(s) in providing monthly summaries of key trends and implications.

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Potentially mentor Associate Architects and provide architectural guidance to delivery teams ...

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Potentially mentor Associate Architects and provide architectural guidance to delivery teams ...

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Recommend metrics that define customer and product performance success specific to division ...

Remote ½ day Fridays * Onsite Health & Wellness Center * Employer 401K contribution in the top 1% ... Recommend metrics that define customer and product performance success specific to division ...

... customer service orientation, and adaptability & innovation are critical to success in this role ... In-person, hybrid, or fully remote available. * May be required to work non-traditional hours to ...

Showing results 21-40

Customer Success Associate Remote information

See Sheboygan, WI salary details

$18.4K

$52.8K

$92.7K

How much do customer success associate remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success associate remote in Sheboygan, WI is $52,810.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $65,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What job categories do people searching Customer Success Associate Remote jobs in Sheboygan, WI look for?

The top searched job categories for Customer Success Associate Remote jobs in Sheboygan, WI are:

What cities near Sheboygan, WI are hiring for Customer Success Associate Remote jobs?

Cities near Sheboygan, WI with the most Customer Success Associate Remote job openings:

Sr Brand Manager

Sargento

Plymouth, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 5 days ago


Sargento rating

9.2

Company rating: 9.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

5th of 440 rated food and drinks producers


Job description

SUMMARYAs a key member of the Brand Marketing Team, the Sr. Brand Manager responsible for the planning, development and implementation of marketing strategies designed to build the assigned product line and brand and to achieve annual operating plan profit and volume. Acts as general manager for assigned product line(s), providing thought leadership and influencing others to action.

Your Story.

As a key member of the Brand Marketing Team, the Sr. Brand Manager responsible for the planning, development and implementation of marketing strategies designed to build the assigned product line and brand and to achieve annual operating plan profit and volume. Acts as general manager for assigned product line(s), providing thought leadership and influencing others to action.

Your Passion. Our Culture.

At Sargento, you work for a company you believe in, with a family of people who believe in you.  Our culture stems from a simple premise: Hire good people and treat them like family.  At Sargento, you can make decisions based on how they affect people as well as the long-term health of our company.  You will be encouraged to make a meaningful difference in the community, in the company and in your career.  With diverse experiences and tools to learn and develop, you can transform your aspirations into reality.  If you’re ready for the right place to belong and grow your career, you can find it here.

Benefits that set us apart.

  • Comprehensive medical including Fertility, Adoption benefits, Dental, and Vision Insurance
  • Remote ½ day Fridays
  • Onsite Health & Wellness Center
  • Employer 401K contribution in the top 1% of the nation
  • Relocation Assistance
  • Tuition Assistance
  • Access to Employee Store

What You Do.  

  • Strategy and Financial Planning:
    • Provides business building leadership for assigned product line(s). Acts as the “hub of the wheel” for CP business model and is able to effectively influence others (10-15 cross functional support team members) to achieve business goals.
    • Develop and implement strategies, plans and programs to achieve strategic and tactical goals. Lead annual plan development and contribute to Strategic Plan initiative creation.
    • Understand the P&L. Leverage P&L to enhance profitability of assigned product line and to build clear and concise business strategies.
    • Strongly influence forecasting process and provide direction to Demand Planning in conjunction with sales input for assigned product line. As part of demand planning process, provide assumptions to annual business plan.
    • Work collaboratively with cross functionals on cost savings initiatives and product supply issues.
    • Participate and provide strong recommendations in PCM process.
    • Leads brief development and strategic recommendations.
  • Communication: 
    • Provide strategic direction to inform advertising, consumer promotion, digital, social and omni communications to both external agencies and internal IMC partners. 
    • Provide strategic direction on packaging graphics in line with brand identity.
    • Own and lead IMP process for assigned product line (s).
    • Stay on top of emerging media trends.  Deeply understand traditional and emerging marketing channels and ensure product line plans are sufficient to achieve growth targets.
    • Leverage the BDA and Digital Measurement to influence, enhance and approve media buy recommendation.
    • Ensure recommended media mix is sufficient to reach product line strategic goals.
    • Monitor AMM management of product line marketing budget
  • Target Consumer and Brand Positioning:
    • Identify industry, consumer and competitive trends and make recommendations for action plans and programs to address any issues.
    • Monitor consumer panel metrics and ensures marketing plans address gaps or issues.
    • Collaborates with Insights on target consumer identification and benefit ladder creation
  • Business Analysis and Synthesis:
    • Manage Associate Marketing Manager(s) in providing monthly summaries of key trends and implications. Use data to manage the business and to provide concise recommendations.
  • Communication Channels– Media, Digital & Social
    • Stay on top of emerging media trends.  Deeply understand traditional and emerging marketing channels and ensure product line plans are sufficient to achieve growth targets.
    • Leverage the BDA and Digital Measurement to influence, enhance and approve media buy recommendation.
    • Ensure recommended media mix is sufficient to reach product line strategic goals.
    • Monitor AMM management of product line marketing budget.
  • Additional Responsibilities
    • Works cross functionally with Consumer Products Business Unit team, providing business model leadership for assigned product lines
    • Work collaboratively with CP Sales team on execution of marketing plans, distribution drives and new product launches.  Participate in key sales calls as appropriate.  Able to translate customer segmentation into action plans.
    • Manage direct report(s) to facilitate product line success and successful development of personnel.  Sr. Marketing Manager has the responsibility to assure appropriate development opportunities are available for subordinates to prepare them for expected career growth.
    • Communicate and cascade product line performance appropriately throughout the organization and ensure clear recommendations for action are made.
    • Minimal travel required

Your Education and Experience.

  • Bachelor’s degree required; MBA strongly preferred
  • 5+ years CPG Marketing experience
  • 2+ years managing product line preferred
  • Cross functional leadership required
  • Proven track record of top & bottom line growth
  • New product/line extension experience required
  • Supervising experience preferred
  • Experience in leading an agency
  • Proficient in Microsoft Word, Excel, PowerPoint, and Syndicated data analysis

Our Story.

With over 2,400+ employees and net sales of nearly $1.8 billion, Sargento is a family-owned company that has been a leader in cheese for more than 70 years.  We created the world’s first, successful pre-packaged sliced and shredded natural cheeses.  Sargento is based in Plymouth, Wisconsin, where we manufacture and market shredded, sliced and snack natural cheese products, as well as ingredients and sauces.  Sargento is known for the exceptional quality of our products and for product design, packaging and merchandising innovations that have transformed our industry.

To learn more about our culture and values, please visit our website at https://careers.sargento.com/us/en.

#LI-KJ1          

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.Employment Type: FULL_TIME

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About Sargento

Sourced by ZipRecruiter

Industry

Food and drink manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Plymouth, WI, US

Year founded

1953