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Customer Success Associate Remote Jobs in Lima, OH

Strategic Account Executive

New Hampshire, OH · On-site +1

$280K - $310K/yr

... Customer Success and more to progress opportunities. Responsibilities: * Providing Account ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

Strategic Account Executive

New Hampshire, OH · On-site +1

$280K - $310K/yr

... Customer Success and more to progress opportunities. Responsibilities: * Providing Account ... A monthly Connectivity Plus stipend of $150 to support remote work-related expenses * An annual ...

... success. Liveops is contracting seasonal Product Support Agents to provide remote support for a ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Customer Service Training or Certification * Experience in IT Support or Utility Billing or other ... Our success has been realized through investments in our proprietary software and market expertise.

Retail Sales Associate

Lima, OH · On-site +1

$15.54 - $19.88/hr

... * Assist customers with travel planning including hotels, car rentals, and vacation packages ... Sales Work from home or remote positions primary residence must reside within the footprint that ...

Retail Sales Associate

Lima, OH · On-site +1

$15.54 - $19.88/hr

... * Assist customers with travel planning including hotels, car rentals, and vacation packages ... Sales Work from home or remote positions primary residence must reside within the footprint that ...

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Customer Success Associate Remote information

See Lima, OH salary details

$17.9K

$51.3K

$90K

How much do customer success associate remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success associate remote in Lima, OH is $51,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $63,400.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What job categories do people searching Customer Success Associate Remote jobs in Lima, OH look for?

The top searched job categories for Customer Success Associate Remote jobs in Lima, OH are:

What cities near Lima, OH are hiring for Customer Success Associate Remote jobs?

Cities near Lima, OH with the most Customer Success Associate Remote job openings:

Strategic Account Executive

Alteryx

New Hampshire, OH • On-site, Remote

$280K - $310K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago


Job description

Meet the Moment with Alteryx

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.

If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

At Alteryx, our Strategic Account Executives work with some of our largest customers & most recognizable global brands to drive analytic-lead digital transformation. To be successful, you will prospect, qualify, and close opportunities in both customer accounts and high-potential prospects. By engaging with C-suite and Executive level, you shall curate trusted advisor-level relationships & utilizethese relationships to establish Alteryx as the preferred analytics platform and create new businessopportunities.You will create deal strategies and orchestrate a wide deal team comprising of Alliances, Sales Engineering, Value Engineering, Customer Success and more to progress opportunities.

Responsibilities:

  • Providing Account Leadership- Create & maintain actionable account plans to guide, developstrategies and identify new business opportunities. Collaborate with cross-functional experts internally, as well as GSI & Alliance partners externally, to best align with global customers and win new business opportunities

  • Driving Sales Strategy- Develop a deep understanding of the customer strategies,priorities, needs and organizational structure.Develop tailored account plans toensure revenue target delivery and balanced growth.

  • Promoting a Customer Focus- Work to understands each account's strategic growth plans,technology strategy and the competitive landscape.

  • Conducting Pipeline Planning- ability to manage & grow perpetual pipeline. You willcollaborate with support organizations including marketing, alliance partners and channels

  • Demonstrating Alteryx & Analytic Proficiency- Be proficient in the Alteryx platform and product portfolio. Ability to effectively articulate the Alteryx value proposition.

  • Building Trust- Establish positive relationships based on knowledge of customer requirementsand dedication to value (value of counsel and expertise, value of solutions, value of implementationexpertise)

Qualifications:

  • Minimum10years' sales experience with enterprise software sales for a high-growth company

  • 5 years + experience selling to, and influencing, C-level executives (including CFO, CIO, CSO, CDAO & CDO) at Global 2000 companies on six-to-sevenfigure deal opportunities

  • Strong selling and presentation skills

  • Successful experience of working with and managing people across functionsand geographies to a desired outcome

  • Ability to show knowledge and validate experience on Value Selling methodologies including incorporating Customer Success strategies that drive multiyear enterprise license partnerships

Compensation:

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.
The base salary range for this role in the United States is $140,000-$155,000 with On-Target-Earnings range of $280,000-310,000 (uncapped, plus options)
In addition to base pay and commission eligibility, this role includes clear forms of additional compensation, such as:

  • A monthly Connectivity Plus stipend of $150 to support remote work-related expenses

  • An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

  • Medical, dental, and vision coverage

  • 401(k) with company match

  • Paid parental leave, caregiver leave, and flexible time off

  • Mental health support and wellness reimbursement

  • Career development and education assistance

#LI-JS1
#LI-REMOTE

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.