... M - Customer Success Remote Type - Remote Work Shift - Day Job (United States of America) The approximate annual base compensation range for this position is: 34,200 to 42,500 USD "Los Angeles ...
... M - Customer Success Remote Type - Remote Work Shift - Day Job (United States of America) The approximate annual base compensation range for this position is: 34,200 to 42,500 USD "Los Angeles ...
Seeking positive self-starters who are motivated and can follow a proven system for success ... Customer service, hospitality, education, recent college graduates, etc. -- we have people from all ...
Seeking positive self-starters who are motivated and can follow a proven system for success ... Customer service, hospitality, education, recent college graduates, etc. -- we have people from all ...
Outside Property Associate Claim Representative
Hazleton, PA · Remote
$52K - $86K/yr
Medical
Life
Retirement
PTO
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... Remote Pilot Certification may be required to comply with federal, state, and Travelers ...
Outside Property Associate Claim Representative
Hazleton, PA · Remote
$52K - $86K/yr
Medical
Life
Retirement
PTO
Taking care of our customers, our communities and each other. That's the Travelers Promise. By ... Remote Pilot Certification may be required to comply with federal, state, and Travelers ...
Sr. Engineer - Packaging Execution (Remote with travel)
Hazleton, PA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
... Remote with travel) The Senior Packaging Engineer will coordinate the execution and ... Works effectively with departments, vendors, and customers to achieve organizational success
Sr. Engineer - Packaging Execution (Remote with travel)
Hazleton, PA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
... Remote with travel) The Senior Packaging Engineer will coordinate the execution and ... Works effectively with departments, vendors, and customers to achieve organizational success
Account Manager - Central PA (Remote)
Wilkes Barre, PA · Remote
$70K - $85K/yr
Medical
Dental
Vision
Life
In the first 90 days, success means quickly learning VBA's business and building strong internal ... Proficiency with CRM tools, including HubSpot, to effectively track activity, tasks and goals.
Quick apply
Account Manager - Central PA (Remote)
Wilkes Barre, PA · Remote
$70K - $85K/yr
Medical
Dental
Vision
Life
In the first 90 days, success means quickly learning VBA's business and building strong internal ... Proficiency with CRM tools, including HubSpot, to effectively track activity, tasks and goals.
Customer Success Associate Remote information
See Hazleton, PA salary details
$18.3K - $25K
6% of jobs
$25K - $31.8K
9% of jobs
$37.8K is the 25th percentile. Wages below this are outliers.
$31.8K - $38.5K
10% of jobs
$38.5K - $45.2K
9% of jobs
The median wage is $51.9K / yr.
$45.2K - $51.9K
15% of jobs
$51.9K - $58.6K
21% of jobs
$62K is the 75th percentile. Wages above this are outliers.
$58.6K - $65.3K
8% of jobs
$65.3K - $72K
13% of jobs
$72K - $78.7K
4% of jobs
$78.7K - $85.5K
2% of jobs
$85.5K - $92.2K
2% of jobs
$18.3K
$52.5K
$92.2K
How much do customer success associate remote jobs pay per year?
As of Aug 16, 2026, the average yearly pay for customer success associate remote in Hazleton, PA is $52,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.
What is a customer success associate?
A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.
What is the difference between Customer Success Associate Remote vs Customer Support Specialist?
| Aspect | Customer Success Associate Remote | Customer Support Specialist |
|---|---|---|
| Primary Focus | Building long-term customer relationships and ensuring product adoption | Handling technical issues and resolving customer inquiries |
| Required Skills | Communication, relationship management, product knowledge | Technical troubleshooting, problem-solving, communication |
| Work Environment | Remote, collaborative with sales and success teams | Remote or on-site, technical support teams |
| Common Certifications | Customer success or account management certifications | Technical support or IT certifications |
While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.
How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?
As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.
What skills and qualifications are needed to thrive as a customer success associate?
To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.
What job categories do people searching Customer Success Associate Remote jobs in Hazleton, PA look for?
The top searched job categories for Customer Success Associate Remote jobs in Hazleton, PA are:
What cities near Hazleton, PA are hiring for Customer Success Associate Remote jobs?
Cities near Hazleton, PA with the most Customer Success Associate Remote job openings:
Full-time
Posted 16 days ago
Genpact rating
6.3
Based on 31 frontline employees who took The Breakroom Quiz
182nd of 224 rated it services
Job description
Front Line Manager - S&M - Customer Success
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
Oversee distributor chargeback processing, validation, pricing, and finalization of settlements, ensuring accuracy and compliance.
Track and calculate rebates, validating accruals against terms, conditions, and customer sales performance.
Manage SLAs and supervise timely resolution of customer and vendor inquiries, ensuring high-quality service delivery.
Review, approve, and implement key changes to rebates and chargebacks, including pricing and effective dates for high-value customers.
Maintain accurate records of customer interactions, inquiries, complaints, and actions taken for accountability and process improvement.
Coordinate with internal and cross-functional teams to resolve requests efficiently, providing periodic status updates to stakeholders.
Monitor and manage incoming email and phone queries, ensuring acknowledgment and resolution in line with SLA requirements.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Scrum Master (CSM) - Project Management Latin AmericaProject Management Latin America, Six Sigma Green Belt Certification - American Society for Quality (ASQ)American Society for Quality (ASQ)
Required Skills
Collaboration Tools, Customer Experience (CX), Customer Relationship Management (CRM), Data Tools, Data Visualization, Insight Generation, Marketing Analytics, Media Research, Oracle Customer Experience (CX), People Leadership, Project Management
Language
English (Required), French (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
S&M - Customer Success
Remote Type -
Remote
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
34,200 to 42,500 USD
"Los Angeles California-based candidates are not eligible for this role"
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
Oversee distributor chargeback processing, validation, pricing, and finalization of settlements, ensuring accuracy and compliance.
Track and calculate rebates, validating accruals against terms, conditions, and customer sales performance.
Manage SLAs and supervise timely resolution of customer and vendor inquiries, ensuring high-quality service delivery.
Review, approve, and implement key changes to rebates and chargebacks, including pricing and effective dates for high-value customers.
Maintain accurate records of customer interactions, inquiries, complaints, and actions taken for accountability and process improvement.
Coordinate with internal and cross-functional teams to resolve requests efficiently, providing periodic status updates to stakeholders.
Monitor and manage incoming email and phone queries, ensuring acknowledgment and resolution in line with SLA requirements.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Scrum Master (CSM) - Project Management Latin AmericaProject Management Latin America, Six Sigma Green Belt Certification - American Society for Quality (ASQ)American Society for Quality (ASQ)
Required Skills
Collaboration Tools, Customer Experience (CX), Customer Relationship Management (CRM), Data Tools, Data Visualization, Insight Generation, Marketing Analytics, Media Research, Oracle Customer Experience (CX), People Leadership, Project Management
Language
English (Required), French (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
S&M - Customer Success
Remote Type -
Remote
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
34,200 to 42,500 USD
"Los Angeles California-based candidates are not eligible for this role"
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Genpact
Sourced by ZipRecruiter
Genpact is a global Professional Services firm delivering the outcomes that transform our Clients' Businesses and shape their future. We're guided by our real world experience Redesigning and Running thousands of processes for hundreds of Global Companies. Our Clients including many in the Global Fortune 500 partner with us for our unique ability to combine deep industry and functional expertise, Leading talent, and Proven Methodologies to drive Collaborative Innovation that turns insights into action and delivers outcomes at scale. We create lasting competitive advantages for our Clients and their Customers, running digitally enabled operations and applying our Data Tech AI services to design, Build, and Transform their businesses. And we do it all with purpose. From New York to New Delhi and more than 30 countries in between, our 115,000+ team is passionate in its relentless pursuit of a world that works better for people.
Industry
It services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1997