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Customer Success Associate Remote Jobs in Bloomfield, NJ

Precision Medicine

Customer Success Associate

New York, NY · Remote

$25/hr

Job Summary We are seeking a dependable and detail-oriented Customer Success Associate to support ... This is a full-time, remote position Schedule: Monday through Friday, 9:00 AM to 5:00 PM. Key ...

Posted today

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Our work model is hybrid, combining remote and on-site work . This allows us to get things done ... customer success experience in tech required. * Fluent English is a must; proficiency in an ...

Obligo

Customer Success Manager

New York, NY · On-site +1

$90K - $100K/yr

About the Position We are seeking a Customer Success Manager to build successful partnerships with ... Remote office expense reimbursement * Generous PTO and holiday schedule * Commuter benefits * Life ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

If you have experience in SaaS customer success or account management and are eager to grow in a ... Location: Based in NY, NJ, or the Chicago area - initially fully remote, with exciting ...

PEX

Customer Success Manager

Manhattan, NY · On-site +1

Customer Success Employment Type: Full Time Location: PEX HQ Description About the Role At PEX, Customer Success isn't just a department - it's the heart of our business. As a Customer Success ...

Avo

Customer Success Director

New York, NY · On-site +1

$130/hr

The Role The Customer Success Director owns the post-launch relationship for Avo's health system ... Remote-First: Work from anywhere in the US. The company has offices in NYC, so if you're in the ...

Findigs

Customer Success Manager

New York, NY · On-site +1

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

Findigs

Customer Success Manager

New York, NY · On-site +1

$120K - $150K/yr

... remote candidates on the East or West Coast. Please note, we are unable to sponsor or take over ... Collaborate with the broader Customer Success team on portfolio strategy, bringing account-level ...

Cartful Solutions

Customer Success Manager

New York, NY · On-site +1

- Customer Success Manager Cartful is changing the way that brands engage with their shoppers online ... New York City or San Diego metropolitan areas preferred, but open to remote locations for the ideal ...

Cartful Solutions

Customer Success Manager

New York, NY · On-site +1

- Customer Success Manager Cartful is changing the way that brands engage with their shoppers online ... New York City or San Diego metropolitan areas preferred, but open to remote locations for the ideal ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Bloomfield, NJ

Customer Success Associate Remote information

See Bloomfield, NJ salary details

$18.9K

$54.2K

$95.2K

How much do customer success associate remote jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer success associate remote in Bloomfield, NJ is $54,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $67,000.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Bloomfield, NJ?

The most popular types of Customer Success Remote jobs in Bloomfield, NJ are:

What job categories do people searching Customer Success Associate Remote jobs in Bloomfield, NJ look for?

The top searched job categories for Customer Success Associate Remote jobs in Bloomfield, NJ are:

What cities near Bloomfield, NJ are hiring for Customer Success Associate Remote jobs?

Cities near Bloomfield, NJ with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Bloomfield, NJ as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $54,243 per year, or $26.1 per hour.

Customer Success Associate

Precision Medicine

New York, NY • Remote

$25/hr

Full-time

Posted 13 hours ago

Posted today

Job description

At Precision Medicine, we are revolutionizing healthcare! Our mission is to empower the evolution of modern medicine by providing accessible, personalized, and efficient healthcare solutions. Join our dynamic team where your expertise matters, your ideas are valued, and your background helps shape the future of patient care. We celebrate diverse perspectives and foster an environment where you can thrive, innovate, and make a meaningful impact on patients' lives.

Job Summary

We are seeking a dependable and detail-oriented Customer Success Associate to support daily operations and ensure a smooth experience for our clients. This role works closely with Customer Success Account Managers and pharmacy teams to provide timely communication, resolve issues, and support overall workflow efficiency.

This is a full-time, remote position

Schedule: Monday through Friday, 9:00 AM to 5:00 PM.

Key Responsibilities

  • Respond to client inquiries and provide timely updates on prescription status
  • Monitor prescription workflows and proactively flag delays or discrepancies
  • Assist with reshipments and coordinate issue resolution with internal teams
  • Maintain and update daily reports as directed by Customer Success Managers
  • Provide administrative support to improve operational efficiency
  • Communicate clearly and professionally with clients in a HIPAA-compliant system
  • Investigate and resolve client concerns in a timely and professional manner
  • Identify recurring issues or trends and escalate for process improvement
  • Stay up to date on company products, services, and policies
  • Perform other duties as assigned to support pharmacy operations, patient safety, and regulatory compliance.

Required Qualifications

  • 1+ years of experience in customer service, administrative support, or healthcare setting
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organizational abilities
  • Comfortable working in a fast-paced, regulated environment
  • Basic computer skills; experience with CRM or ticketing systems is a plus

Preferred Qualifications:

  • Experience in a pharmacy, medical office, or healthcare environment
  • Familiarity with medical terminology
  • Proficiency in Microsoft Excel

Job Type: Full-Time

Salary: $25 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Vision insurance

Why Join Us

As part of Precision Medicine, you'll be at the heart of an exciting transformation in the telemedicine landscape. Together, we're pioneering solutions that bridge technology and compassionate care, improving health outcomes for all. We're committed to your growth, providing you with the resources and support you need to build a meaningful career while exploring your creativity. Ready to be a part of something groundbreaking? Join us as we move healthcare forward, one innovation at a time!

Learn more at: https://mypcphealth.com

Equal Opportunity Statement

Precision Medicine is committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at Recruiting@mypcphealth.com to request accommodation.