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Customer Success Associate Remote Jobs in Rhode Island

NinjaOne

Enterprise Solutions Engineer

NC · On-site +1

$107K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term ... Remote

UNFI

Accounts Receivable Representative I - Remote

Providence, RI · On-site +1

$19.25 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Investigate and resolve billing discrepancies or customer queries regarding their accounts ... Associate degree in Accounting, Finance, or a related field (or equivalent on-the-job experience ...

UNFI

Supplier Program Manager, Natural - Remote

Providence, RI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... the success of supplier marketing programs for all stakeholders - UNFI, Suppliers and Customers ... Remote associates are welcome to work from the office but are not required to do so. While remote ...

Harris

(Remote) Senior Manager, Operations

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Harris

(Remote) Senior Manager, Operations

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build strong working relationships with Sales, Product, and Customer Success to ensure Operations ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Harris

(Remote) Software Engineer

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ...

Harris

(Remote) Software Engineer

Carolina, RI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... we work, serve our customers, and drive business outcomes. The successful candidate will ... Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ...

Morley

Vehicle Return Clerk (Remote - Michigan)

Carolina, RI · Remote

$17 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll manage cases and use your customer service skills to ensure the return process is as easy ... Skills for Success Required Skills * Computer navigation, typing and Microsoft Office skills

Morley

Vehicle Processing Clerk (Remote - Michigan)

Carolina, RI · Remote

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bring your customer service mindset and a willingness to learn. We'll train you on everything you ... Skills for Success Required Skills * Excellent multitasking, analytical and problem-solving skills

Harris

Sales Demo Specialist

Carolina, RI · Remote

$70K - $80K/yr

Collaborate with Product Management, Marketing, Customer Success, and Subject Matter Experts to ... Ability to work effectively in a remote-first organization. * Willingness to travel periodically ...

Morley

Vehicle Processing Clerk (Remote - Kentucky)

Carolina, RI · Remote

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bring your customer service mindset and a willingness to learn. We'll train you on everything you ... Skills for Success Required Skills * Excellent multitasking, analytical and problem-solving skills

New

Morley

Vehicle Processing Clerk (Remote - Alabama)

Carolina, RI · Remote

$14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bring your customer service mindset and a willingness to learn. We'll train you on everything you ... Skills for Success Required Skills * Excellent multitasking, analytical and problem-solving skills

New

Farmers Insurance

Sr. Associate Data Scientist

East Greenwich, RI · On-site +1

$122K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

On-site ( #LI-Onsite ), Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture ... customer information and behavioral data to influence strategic business decisions while using ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Rhode Island

Customer Success Associate Remote information

See Rhode Island salary details

$18.1K

$51.9K

$91.1K

How much do customer success associate remote jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer success associate remote in Rhode Island is $51,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,100.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are popular job titles related to Customer Success Associate Remote jobs in Rhode Island?

For Customer Success Associate Remote jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Rhode Island look for?

The top searched job categories for Customer Success Associate Remote jobs in Rhode Island are:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Rhode Island as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,895 per year, or $24.9 per hour.

Enterprise Solutions Engineer

NinjaOne

NC • On-site, Remote

$107K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

About The Role
We’re seeking a sharp, trusted, and highly autonomous Enterprise Solutions Engineer to help drive NinjaOne’s expansion into the enterprise market. This is a builder role—your chance to shape how we engage complex accounts, scale technical wins, and define what great looks like in enterprise pre-sales. You’ll own the full technical sales cycle—from discovery and architecture through proof-of-concept and implementation—while partnering closely with AEs to influence deal strategy and deliver real-world impact. You won’t just run demos—you’ll build the playbooks, tools, and repeatable processes that help us scale. If you’ve done this before in B2B SaaS, thrive in high-stakes environments, and want your work to directly shape the next chapter of NinjaOne’s growth, we’d love to hear from you.
Location: We are flexible on remote work from home if you are located in the USA and reside in one of the following states - CO, GA, *IL, KS, & NC. 
Priority will be given to applicants who reside in the following cities or are willing to relocate unassisted: Denver, Raleigh, Charlotte, St. Louis Metro (IL residence required), *Chicago Metro, and Atlanta
Travel Requirement: ~30%, including strategic customer meetings, industry events, and team collaboration.
 
What You’ll Be Doing
  • Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages.
  • Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals.
  • Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success.
  • Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management.
  • Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction.
  • Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model.
  • Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums.
  • Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment.
Technical Requirements
  • Proficiency in Windows environments (registry, services, performance troubleshooting).
  • Familiarity with Linux/macOS systems and basic command-line troubleshooting.
  • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections.
  • Hands-on experience with ITSM platforms and endpoint lifecycle management.
  • Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred.
  • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure.
  • Experience with Salesforce, Jira, Highspot, or equivalent systems is required.
About You
  • 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers.
  • Evolved from a technical background (e.g., TAM, support, systems engineer), with practical insight into IT operations at scale.
  • Strong communicator with executive presence—able to tailor messaging for admins, architects, and senior business stakeholders.
  • Brings deep domain knowledge in enterprise IT operations, RMM, endpoint management, and ITSM-adjacent platforms.
  • Understands how IT teams evaluate, implement, and scale solutions—along with insight into the limitations of legacy platforms and the shift toward unified, modern alternatives.
  • Known for high emotional intelligence, technical credibility, and a customer-first mindset.
  • Operates well in ambiguity and brings a builder’s mentality to scaling people, processes, and tools.
  • Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus.
About Us  
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
 
What You’ll Love  
We are a collaborative, kind, and curious community.  
We honor your flexibility needs with full-time work that is hybrid remote.  
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 
We help you prepare for your financial future with our 401(k) plan. 
We prioritize your work-life balance with our unlimited PTO. 
We reward your work with opportunity for growth and advancement. 
 
Additional Information 
This position is NOT eligible for Visa sponsorship. 
 
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $140,000 to $140,000 per year with On Target Earnings of $200,000 to $200,000 per year.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 
 
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#LI-Remote  
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