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Customer Success Associate Remote Jobs in Oklahoma

Vehlo

Customer Success Manager

Tulsa, OK · On-site +1

Customer Success Manager About Vehlo We started Vehlo in 2019 with a simple goal: to be the ... This role may be performed in a remote, hybrid, or office-based environment depending on business ...

Harris

Customer Success Coordinator

Kansas, OK · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

New

Harris

Customer Success Coordinator

Kansas, OK · Remote

$25 - $26.50/hr

This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ... Provide support to customer success and operations management functions. * Assist customer success ...

New

Care ATC Inc

Client Success Director

Tulsa, OK · On-site +1

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

Care ATC Inc

Client Success Director

Tulsa, OK · Remote

Full-Time | Remote | Employer-Sponsored Healthcare | $135,000-$155,000 + Annual Bonus | Candidates ... Experience in client success, account management, or customer service. * Strong business acumen ...

The Larkin Company

ADA Associate

Oklahoma City, OK · On-site +1

$50K - $60K/yr

... Success Associate Reports To: Operations Manager FLSA Status: Non-Exempt Job Location: As a remote ... Provide excellent customer service by answering phones, responding to emails, and communicating ...

NTT DATA Services

Customer Care Associate

Yukon, OK · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... We are committed to accelerating client success and positively impacting society through ...

NTT DATA Services

Customer Care Associate

Yukon, OK · Remote

$20/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... We are committed to accelerating client success and positively impacting society through ...

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Customer Success Associate Remote information

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are the most commonly searched types of Customer Success Remote jobs in Oklahoma?

The most popular types of Customer Success Remote jobs in Oklahoma are:

What are popular job titles related to Customer Success Associate Remote jobs in Oklahoma?

For Customer Success Associate Remote jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Oklahoma look for?

The top searched job categories for Customer Success Associate Remote jobs in Oklahoma are:

What cities in Oklahoma are hiring for Customer Success Associate Remote jobs?

Cities in Oklahoma with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Oklahoma as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Success Manager

Vehlo

Tulsa, OK • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Customer Success Manager
About Vehlo
We started Vehlo in 2019 with a simple goal: to be the industry's favorite provider of repair shop technology.
Across every part of the auto repair industry, Vehlo is igniting vehicle service success with software and financial solutions that unlock your potential. Our founder-led products power the entire service lane experience and keep customers coming back with streamlined tools that help you handle communication, workflow automation, touchless payments, valet pickup, and much more. We're out to simplify the customer journey from start to finish and give power back to the people under the hood, making their jobs easier and your shop more profitable -just ask our over 30,000 customers, who generate more than 50M annual repair orders. At Vehlo, our only purpose is your success, and together, we're reaching your goals faster than ever.
Being a Veep comes with more than a comprehensive benefits package-our biggest benefit is opportunity: Opportunity to make an impact, opportunity for growth, and opportunity for recognition and rewards. This is not a mega-corporation where you wonder what people are doing all day - every Veep is moving the ball forward day in, day out for our customers or for each other.
What You'll Do:
  • Collaborate with recently signed customers
  • Understand customers' needs and goals to achieve their objectives (from the Why Buy)
  • Become their trusted advisor / consultant
  • Present the platform to audiences of all sizes both in-person and virtually.
  • Ensure dealerships fully adopt and utilize our suite of products
    • Deliver additional training onsite/virtual when needed
  • Analyze dealership data to provide insight into better performance
  • Monitor health metrics to identify high churn risk (ChurnZero will help facilitate)
  • Assist in the preparation of scheduled reports
  • Send monthly communication, utilization, etc...
  • Have daily meaningful contact with customers
  • Document customer information, activities and interactions within SalesForce/ChurnZero
  • Drive expansion & upsell opportunities
  • Respond to customer inquiries via email, phone & texts
    • Manage customer escalations and facilitate resolution
  • Provide users with troubleshooting, functionality explanations and best practices
  • Travel locally (within a radius of 2 hours of your home) and OOM (1 week per month)
  • Create a partnership across multiple departments, connect with all levels of users and work toward each dealership's goals

Duties, responsibilities, and activities may change at any time with or without notice, in accordance with applicable laws.
What You'll Need:
  • 2 + years of experience in Customer Success, Account Management, Consulting, or a client-facing role (preferably in SaaS, automotive, or technology solutions).
  • Proven ability to build and maintain strong customer relationships, acting as a trusted advisor at multiple organizational levels.
  • Excellent presentation skills, with the ability to deliver compelling product demonstrations to audiences of all sizes (both virtually and in person).
  • Strong analytical skills with the ability to interpret dealership or customer data and translate insights into actionable recommendations.
  • Proficiency with CRM and customer engagement platforms (e.g., Salesforce, ChurnZero, Gainsight, or similar).
  • Exceptional written and verbal communication skills, with a customer-first approach.
  • Demonstrated success in identifying expansion opportunities and driving revenue growth through upsells and cross-sells.
  • Strong troubleshooting and problem-solving abilities, with the capability to guide customers through product functionality and best practices.
  • Highly organized with strong time-management skills to manage daily customer interactions, reporting, and follow-ups.
  • Ability to manage escalations calmly, professionally, and effectively to ensure customer satisfaction.
  • Proficiency in Microsoft Word and Excel.
  • Willingness to travel locally (within a 2-hour radius) and for out-of-market travel approximately 1 week per month.

Travel Requirements:
  • Ability to travel 1 week per month within assigned territory, and 3 days per week local travel to visit customers.
  • Ability to travel as needed, including by air, car, or public transportation
  • Valid Driver's License Required
  • Valid Auto Insurance Required

Eligible employees may receive:
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays

Compensation is based on experience, knowledge, and skills and represents a good faith estimate in accordance with applicable laws.
Work Environment & Physical Requirements:
This role may be performed in a remote, hybrid, or office-based environment depending on business needs.
  • Ability to remain in a stationary position (sitting or standing) for extended periods
  • Ability to operate a computer and standard office equipment (e.g., keyboard, mouse, headset)
  • Ability to view and interpret information on a computer screen for extended periods
  • Ability to communicate effectively via phone, video, and written communication
  • Ability to participate in virtual meetings with or without reasonable accommodation

Remote Work Expectations:
  • Maintain a dedicated, safe, and distraction-free workspace
  • Reliable high-speed internet connection sufficient for video conferencing and job-related systems
  • Ability to maintain productivity in a remote environment
  • Must reside in a state where the company is authorized to employ workers
  • Must be able to work core hours aligned to Central and Mountain timezones

Additional Information:
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
  • Employment may be contingent upon a background check in accordance with applicable laws.

Note: This job description is intended to outline the general responsibilities and requirements of the role. It is not an exhaustive list of all duties, tasks, or responsibilities that may be required. Responsibilities and priorities may evolve over time, and the company reserves the right to make changes at any time with or without notice.
Vehlo is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vehlo makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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