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Customer Success Associate Remote Jobs in Minnesota

Columbus Global

Marketing Specialist

Minneapolis, MN · On-site +1

This is a remote opportunity and can be located from anywhere in the United States. #LI-Remote ... We deliver customer success Our Values During 2021 we decided to evaluate our old values and create ...

Thomson Reuters

Account Manager

Eagan, MN · On-site +1

... Customer Success, Account Specialist, and Associate Sales Specialist roles to accelerate adoption, protect ARR, and grow account value. Location: remote based position will cover accounts across the ...

Harris

Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...

Harris

Prepare and audit closed-won documentation for onboarding, billing, and customer-success handoff ... Associate degree or bachelor's degree in Business, Operations, Legal Studies, or a related field ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Remote JobsCustomer Success Associate Remote Jobs in Minnesota

Customer Success Associate Remote information

See Minnesota salary details

$18.1K

$51.9K

$91.1K

How much do customer success associate remote jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success associate remote in Minnesota is $51,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate (Remote) is a professional who works from a remote location to help customers achieve their goals with a company's products or services. Their responsibilities often include onboarding new clients, providing support, addressing customer concerns, and ensuring satisfaction to promote retention and loyalty. They act as a bridge between the customer and the company, helping to solve problems and providing guidance. Effective communication and problem-solving skills are essential in this role. Working remotely allows greater flexibility but also requires strong self-motivation and time management.

What skills and qualifications are needed to thrive as a customer success associate?

To thrive as a Customer Success Associate (Remote), you need strong problem-solving abilities, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot, as well as proficiency in communication and support platforms, is typically required. Outstanding interpersonal skills, adaptability, and proactive communication set top performers apart in this role. These skills ensure customers receive effective support and build loyalty, driving retention and satisfaction in a virtual environment.

How does a customer success associate working remotely typically collaborate with other teams to resolve client issues?

As a remote Customer Success Associate, collaboration with teams such as Sales, Product, and Support is often conducted through digital communication tools like Slack, Zoom, or project management platforms. You’ll regularly coordinate with these departments to gather information, escalate technical issues, and ensure customer concerns are thoroughly addressed. Effective communication and timely follow-ups are essential, as remote work relies heavily on clear documentation and proactive updates. Building strong virtual relationships with colleagues helps streamline the resolution process and enhances the overall customer experience.

What is the difference between Customer Success Associate Remote vs Customer Support Specialist?

AspectCustomer Success Associate RemoteCustomer Support Specialist
Primary FocusBuilding long-term customer relationships and ensuring product adoptionHandling technical issues and resolving customer inquiries
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentRemote, collaborative with sales and success teamsRemote or on-site, technical support teams
Common CertificationsCustomer success or account management certificationsTechnical support or IT certifications

While both roles involve customer interaction, a Customer Success Associate Remote focuses on fostering ongoing relationships and ensuring customer satisfaction, whereas a Customer Support Specialist primarily addresses technical issues and troubleshooting. Understanding these differences helps candidates choose the role that aligns with their skills and career goals.

What are popular job titles related to Customer Success Associate Remote jobs in Minnesota?

For Customer Success Associate Remote jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate Remote jobs in Minnesota look for?

The top searched job categories for Customer Success Associate Remote jobs in Minnesota are:

What cities in Minnesota are hiring for Customer Success Associate Remote jobs?

Cities in Minnesota with the most Customer Success Associate Remote job openings:

Customer Success Associate Remote jobs near you
Infographic showing various Customer Success Associate Remote job openings in Minnesota as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,900 per year, or $25 per hour.

Marketing Specialist

Columbus Global

Minneapolis, MN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

We are looking for an experienced marketing professional who will drive the creation and execution of the marketing strategy for the US business unit at Columbus. As a Marketing Specialist, you will be part of the marketing department, working both globally and locally. In the role, you will run marketing initiatives in the US with a focus on brand awareness, demand generation and lead generation in close collaboration with our business areas and the sales organization.
The role is operational, creative and business-oriented, with a great opportunity to influence how marketing activities contribute to the brand, sales pipeline and business results.
You will be part of a team responsible for running marketing activities in the US and will work closely with a similar role in our other countries.
Note: This is a remote opportunity and can be located from anywhere in the United States. #LI-Remote.
Responsibilities:
  • Plan and execute events (physical and digital)
  • Run and coordinate webinars
  • Work with paid marketing activities
  • Develop, coordinate and activate customer cases
  • Contribute to demand generation and lead-generating campaigns
  • Follow up and analyze the results of completed activities
  • Collaborate closely with internal stakeholders in business areas, sales and other in the global marketing team.

Requirements:
  • Proven experience in creating and executing B2B demand generation campaigns
  • 2+ years of relevant experience in marketing, preferably from a B2B enterprise environment and/or tech
  • Very good project management and communication skills
  • Very good writing skills

develop yourself and Columbus
  • Keep up to date with changes/developments in our core industries and marketing best practices, through self-learning, training and research.
  • Keep up to date with the development of the Columbus offerings and how they could benefit our customers.
  • Using experience, provide feedback and recommendations to improve current processes/implementation methodology.
  • Provide support to your peers, your project team and the wider Columbus team for your specific areas of expertise.
  • Contribute to the continuous development of your team, the company and the group organization through knowledge sharing.

Full Time Benefits:
  • Columbus offers a competitive benefits package to all full-time employees. This package includes Health, Life, Dental and Vision Insurance, Short- and Long-Term Disability, in addition to, paid vacation, sick leave, holidays, and 401(k).

Business areas Enabling Functions Locations -United States Remote status Fully Remote Apply for this job
Our Values
  • We Collaborate
    For example, write something about the compensation that you offer, is it competitive?
  • We Stay Curious
    What kind of social activities do you do together? Write about everything from lunches together to annual trips.
  • We Build Trust
    Do you for example offer your employees some kind of health care?
  • We deliver customer success

Our Values
During 2021 we decided to evaluate our old values and create new ones that supported our organization and to become One Columbus even more. We started the project from bottom to top - we asked all our employees what they feel that Columbus stands for.
Our values guide us through our daily work, both subconsciously and consciously.
We collaborate - we stay curious - we build trust and we deliver customer success.

Apply