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Customer Success Agent Jobs in Springville, UT (NOW HIRING)

Podium

Corporate Recruiter

Lehi, UT · On-site

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time ... Partner with senior leaders across a variety of business organizations (Customer Success, Finance ...

Podium

Product Manager - Internal Tools

Lehi, UT · On-site

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time ... Collaborate with Customer Success, Onboarding, Support, Finance, and Legal teams to identify needs ...

HealthMarkets

Be Seen First

Insurance Sales Agent

Eagle Mountain, UT · Remote

$125K - $175K/yr

... success as an independent insurance agent, you have come to the right place. Becoming an ... Our Licensed Independent Insurance Agents serve our customers by helping families, individuals, and ...

SmithRx

Manager, Partner Relationship Managers

Lehi, UT

$119K - $140K/yr

Summary The Customer Success Team at SmithRx is dedicated to helping our clients and partners ... Process & Change Agent: Ability to take initiatives from concept to execution, bringing structure ...

Windermere Real Estate

Real Estate Agent

Draper, UT · On-site

Proven sales success in the real estate industry or a strong background in a sales-driven ... Integrated Tech - Personalized website, CRM, presentation tools, and more * Leads provided

Budget Rent a Car of Kansas City, Omaha, Wichita, and Memphis

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Rental Agent

Springville, UT · On-site

$17 - $19/hr

... your sales success? Budget Car & Truck Rental is looking for motivated, customer-focused Rental ... As a Rental Agent, you'll guide customers through the rental process, recommend products and ...

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Showing results 21-40

All JobsCustomer Success Agent JobsCustomer Success Agent Jobs in Springville, UT

Customer Success Agent information

See Springville, UT salary details

$9

$16

$25

How much do customer success agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer success agent in Springville, UT is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.56 per hour, depending on experience, location, and employer.

What are some common challenges customer success agents face when managing multiple client accounts?

Customer Success Agents often juggle several client accounts simultaneously, which can make prioritization and time management challenging. Balancing the needs of high-touch clients with those requiring less frequent support, while ensuring all receive timely and personalized attention, is a common hurdle. Additionally, agents must stay up-to-date on product updates and proactively identify potential issues before they escalate, requiring strong organizational skills and clear communication with both clients and internal teams. Regular training and robust CRM tools can help streamline these tasks and improve client satisfaction.

What is the difference between Customer Success Agent vs Customer Support Specialist?

AspectCustomer Success AgentCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and long-term successReactively resolves immediate customer issues and inquiries
Work EnvironmentCustomer success teams, account management, ongoing client engagementHelp desks, support centers, troubleshooting
Required SkillsCommunication, relationship management, product knowledgeProblem-solving, technical troubleshooting, communication
Common UsageTech companies, SaaS, subscription servicesRetail, telecom, software support

While both roles involve customer interaction, Customer Success Agents focus on building long-term relationships and ensuring customer retention, whereas Customer Support Specialists handle immediate issues and technical problems. Understanding these differences helps in choosing the right career path or job search focus.

What is a customer success agent?

Customer Success Agents are professionals who work closely with customers to ensure they have a positive experience with a company's products or services. Their main role is to help customers achieve their desired outcomes by providing guidance, troubleshooting issues, and offering support throughout the customer journey. They proactively address customer needs, foster long-term relationships, and often act as a bridge between the customer and other teams within the company. By doing so, they help increase customer satisfaction, retention, and loyalty.

What are the key skills and qualifications needed to thrive as a customer success agent?

To thrive as a Customer Success Agent, you need strong communication skills, problem-solving abilities, and a foundational understanding of customer relationship management, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk, along with knowledge of ticketing and support platforms, is typically required. Empathy, patience, and active listening are crucial soft skills for building trust and rapport with customers. These skills ensure customer satisfaction, retention, and effective resolution of issues, directly impacting business success.
What are popular job titles related to Customer Success Agent jobs in Springville, UT? For Customer Success Agent jobs in Springville, UT, the most frequently searched job titles are:
What cities near Springville, UT are hiring for Customer Success Agent jobs? Cities near Springville, UT with the most Customer Success Agent job openings:
Customer Success Agent jobs near you
Infographic showing various Customer Success Agent job openings in Springville, UT as of June 2026, with employment types broken down into 35% Full Time, 54% Part Time, 1% Temporary, 9% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,148 per year, or $16.9 per hour.

Account Representative - State Farm Agent Team Member

State Farm

American Fork, UT • On-site

$50K - $75K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,549 frontline employees who took The Breakroom Quiz

226th of 304 rated insurance

Job description

Responsive recruiter
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As Account Representative - State Farm Agent Team Member for Kresha Brems - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist clients with policy applications and renewals.
  • Handle client inquiries and provide timely responses.
  • Maintain accurate records of client interactions.

QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

Compensation: $50,000.00 - $75,000.00 per year
We're Hiring!
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Come work with an energetic, fun team at Kresha Brems - State Farm Agent!
About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Sandy, Utah.
  • I have been a State Farm agent since 2008.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • We currently have 6 team members at our agency.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet
  • Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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